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Recent guest reviews

I stayed in an updated room which is really really nice. The angled beds and the lighting were terrific and the mini sofa in between beds made it for a nice touch to lounge and watch TV.

Outdated property and not the cleanest. Staff was very friendly though!

We liked the breakfast. We didn’t like that the bath tub in our room was dirty, the bath tub didn’t drain, and the bed had a sharp metal piece sticking out of the bottom that cut my leg.

Not worth the money for room . Had to pay extra to park car. .way over and

It was in a great location to the items we had on our agenda to do while in Dallas. One thing that could have been better is the elevators they took a long while and seemed like only a couple of th efour were actually operating.

The rugs had a very bad smells, also the beds was not comfortable and was in a right position

Usual door slammers and noisy next room deterred from the stsy

The Hotel was not warm and inviting. I guess I am not a big fan of Modern decor and this missed the mark of making me feel comfortable.

Everything good. Bathroom needs paint touch up. Rm 1113.

I enjoyed my stay everything was perfect i will be going back

They had a lot of it under construction. We stood in line for a long time to get registered and also in the restaurant to get seated and ended up walking downtown to find a place to eat. The bar was closed due to construction and even though they said you could order drinks in the restaurant, all you could get was beer and white wine.

Elm St Dallas TX

Hotel highlights

  • Walking distance to Dallas World Aquarium and Sixth Floor Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Dallas, Crowne Plaza Hotel Dallas Downtown is within a 5-minute walk of Dallas World Aquarium and within 15 minutes of other popular attractions like Sixth Floor Museum. This 291-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 291 rooms have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect to find free WiFi and TVs with cable channels. Other standard amenities include hair dryers, safes, and phones.


Property features

At Crowne Plaza Hotel Dallas Downtown, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Parking is available for USD 18.00 per night (USD 30 per night for valet parking), and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 3

Standard Room

2 Double Beds | 1 Queen Bed | Sleeps 4

Club Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Hotel Dallas Downtown

Everyone (54) Couples (3) Family (7)
3
Everyone

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best.

4
Everyone

I stayed in an updated room which is really really nice. The angled beds and the lighting were terrific and the mini sofa in between beds made it for a nice touch to lounge and watch TV.

By , from Rio de Janeiro on Mar 10, 2020

Review comment responded on Mar 10, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.

3
Friends

Outdated property and not the cleanest. Staff was very friendly though!

By on Feb 3, 2020

Review comment responded on Feb 3, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.

3
Everyone

By on Jan 26, 2020

Review comment responded on Jan 27, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best.

3
Partner Couples Family

We liked the breakfast. We didn’t like that the bath tub in our room was dirty, the bath tub didn’t drain, and the bed had a sharp metal piece sticking out of the bottom that cut my leg.

By on Jan 25, 2020

Review comment responded on Jan 27, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best.

1
Family

Not worth the money for room . Had to pay extra to park car. .way over and

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate your feedback and wish you the best.

1
Everyone

By on Jan 14, 2020

Review comment responded on Jan 14, 2020

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and wish you the best.

4
Everyone

By on Dec 3, 2019

Review comment responded on Dec 3, 2019

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best.

5
Friends

It was in a great location to the items we had on our agenda to do while in Dallas. One thing that could have been better is the elevators they took a long while and seemed like only a couple of th efour were actually operating.

By on Dec 2, 2019

Review comment responded on Dec 2, 2019

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.

1
Family

The rugs had a very bad smells, also the beds was not comfortable and was in a right position

By on Dec 2, 2019

Review comment responded on Dec 2, 2019

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are truly sorry that we were unable to meet your expectations. Thank you again for staying and we wish you the best.

Crowne Plaza Hotel Dallas Downtown

1015 Elm St, Dallas, TX 75202
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