Easy to chedk in
Worst hotel I have ever stayed at with a staff that has one of the worst attitudes. Hotel is gross, poor customer service and I would never stay here again.
There was construction and it was noisy
Room service took two hours to bring up clean towels and toilet paper . The outlets in my room did not work properly.
Good location, near Galleria Mall. Our room was dirty but the staff moved us to a clean room.
Not worth the money.
The pool and pond we also like the elevator facing them. The only thing that was wrong was in the shower there was hair that wasn’t mine.
I loved everything about this hotel. I wasn’t happy that I booked a executive suite and when I got there they told me that they did not have any available. The purpose of me booking the executive suite is because I’ve always wanted to be high up with a view. I was very disappointed that I didn’t get that but overall the hotel is beautiful.
It was a really nice hotel, my only issue was that several of the plugs didnt work. Other than that it was very nice.
LOVED THE STAFF AND THE CLEANLINESS OF THE HOTEL. WHAT I DID NOT LIKE WAS THAT THERE ISN'T TRASH CANS IN THE ROOMS.
The hotel room was a bit dated like it hasn’t been updated in 20 yrs. The air conditioning didn’t work very well in my room. Even with the air set to 65, the room was stuffy and hot. The shower did not drain well so when you are taking a shower, you are standing in a foot of dirty water. Carpets and bathroom was very dated. The bathroom was also very small. You cannot open the bathroom door and get out of the shower at the same time.
Room was nice comfy beds- but when we returned on the evening and got off elevator on 8th floor - it was very obvious that there was a party going on in a guest room. There was a horrible smell of someone smoking marijuana and a lot of noise.When we called guest services the response was ... yeah we know ... no ok thank you we will send someone right up... very rude!
Located in North Dallas within a short stroll of Galleria Dallas, Hilton Dallas Lincoln Centre is within a 15-minute drive of NorthPark Center. This 500-room, 4-star aparthotel welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour gym.
Enjoy dining at Crocketts, one of 2 onsite restaurants. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11 AM.
Each apartment has an array of amenities, including an MP3 dock, a coffee maker, and free weekday newspapers. A 55-inch plasma TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hydromassage showerhead, a hair dryer, and designer toiletries. Other standard amenities include a video-game console, a laptop-compatible safe, and an ironing board.
Guests staying at Hilton Dallas Lincoln Centre enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 22.00 per night (USD 34.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly aparthotel include a conference center, a 24-hour business center, and express check-in.
Easy to chedk in
Worst hotel I have ever stayed at with a staff that has one of the worst attitudes. Hotel is gross, poor customer service and I would never stay here again.
We appreciate you taking the time to reach out to us, Sam. We are deeply disappointed to hear that you were not satisfied with your stay. We pride ourselves on our welcoming, kind staff, so it is upsetting to hear about this kind of service. We will let our management team know about your experience and see what we can to ensure this won't happen again in the future. If there is anything we can do to accommodate a future stay with us, please let us know. We'd love another opportunity to show you how amazing we are so we look forward to hosting you again soon.
There was construction and it was noisy
Thank you for taking the time to share your 5/5 review with us, Dawn. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
Room service took two hours to bring up clean towels and toilet paper . The outlets in my room did not work properly.
We appreciate you sharing your feedback, Julieann. We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns have been passed on to our management team so they can be properly addressed. We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.
Good location, near Galleria Mall. Our room was dirty but the staff moved us to a clean room.
Thank you for the 4/5 rating! We're happy you had a pleasant stay with us and appreciated our prime location. It's unfortunate you had such challenges with our accommodations. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.
Not worth the money.
The pool and pond we also like the elevator facing them. The only thing that was wrong was in the shower there was hair that wasn’t mine.
Thank you for the wonderful review, Carlisha!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Hilton Dallas Lincoln Centre.