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Hyatt Regency Dallas

4.0 out of 5.0

Recent guest reviews

Perfect location for historical sites. Courteous staff very friendly and helpful.

Great hotel and perfect location. The hotel is in the middle of Dallas and close to everything. This is a first class hotel and as good as It gets when it come to a real getaway.

One of the best hotels I have stayed at in a long while. It is very convenient location near most of the tourist attractions downtown. The staff provided me directions to a great running path nearby. Easy walk to Daley Plaza and the AA Arena.

This is a great hotel, clean and close to the starplex

We enjoyed our stay except for the parking and the fact there was no microwave in the room. We had to park down and around the hill in a parking lot and not sure if it was park of the hotel.

This is a nice elegant hotel. Staff was very friendly and attentive. However, traveler beware, this hotel is ideal for business travelers, not leisure travelers. The hotel is comfortable and elegant, but if you're looking for a nice pool to swim in, you won't find it here. This hotel is more for the business traveler looking for a good comfortable place to stay. The food is delicious as well. Well price and well stocked buffet.

The Valet service was excellent. Did not use the business center as it was on a pay and use basis.

Beautiful room! Nice view, room very clean, but neighborhood not very safe.

Watch your bill closely. Tried to put a $235 unknown charge on our credit card in addition to a charge for potential "extras". Fortunately the credit card flagged it. Also double charged for valet parking. Had to look closely at itemized bill to identify all the errors. The valet parking is particularly prone to charge errors.

Bed bugs in our room and staff not remorseful which implied to me they knew they had a bed bug problem..........…

There is only one thing wrong with this place. It is across the street from a busy train station (cargo - longest trains I've ever seen, passenger, and city trains) but the rooms are DEAD SILENT. There is no sound of a fan or anything in the room. This means that you can hear EVERYTHING outside. The trains blow their whistles all during the night, you can hear them rumbling, and you can even loudly hear the hotel elevators going up and down all night. For this reason I cannot recommend this hotel. (See my photos)

Dirty room, people running the halls at 2am! Very little sleep!

I like the hotel, on weekends the lobby bar can get loud. Location is strange.

Couldn't ask for better service! One of the truly greatest full service hotels

Friendly staff , everything was nice,clean room, great location

Checked in on time, the front desk was very friendly and speedy. The room was very spacious and had great views of Downtown

Overall, great place to be if you want to be close to the highway and Deep Ellem for eatery.

We stayed here for a few nights to watch a Cowboys game and go sightseeing downtown. The hotel is very modern, clean, with friendly staff. The location is convenient with direct access to public transportation across the street and JFK museum in walking distance. For the same reason, it was quite noisy at night with train traffic noise 24/7.

Had to leave due to a death in the family! Didn't even get to stay 6 hours and couldn't get a refund for our stay.

Never been treated so rudely by more than one employee in the hospitality business. The hotel was nice and clean itself and totally enjoyed the stay but the staff. Wow. Also the room service food was terrible. Paid $50 for a steak with Brussels sprouts and sweet potatoe mash. The steak tasted like meat from a public school lunch, the Brussels sprouts seemed like they were supposed to have that nice char but instead were black and had an awful burnt taste. The result of this complaint, a free coffee. That wasn't be only case of the rudeness I experienced.

Room options

Business Plan, Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Suite, 1 King Bed (Sunset)

King 1 | Sleeps 4

Guest reviews for Hyatt Regency Dallas

Everyone (22) Business (72) Couples (85) Family (32) Friends (27) Other (26)
5
Everyone

Perfect location for historical sites. Courteous staff very friendly and helpful.

By , from ga on Sep 5, 2017

5

great downtown dallas hotel

Everyone

Great hotel and perfect location. The hotel is in the middle of Dallas and close to everything. This is a first class hotel and as good as It gets when it come to a real getaway.

By , from OK on Sep 4, 2017

5

great value and location

Everyone

One of the best hotels I have stayed at in a long while. It is very convenient location near most of the tourist attractions downtown. The staff provided me directions to a great running path nearby. Easy walk to Daley Plaza and the AA Arena.

By on Aug 31, 2017

5
Everyone

This is a great hotel, clean and close to the starplex

By on Aug 23, 2017

4
Everyone

We enjoyed our stay except for the parking and the fact there was no microwave in the room. We had to park down and around the hill in a parking lot and not sure if it was park of the hotel.

By on Aug 23, 2017

4

nice hotel... for business travelers

BusinessTravelers

This is a nice elegant hotel. Staff was very friendly and attentive. However, traveler beware, this hotel is ideal for business travelers, not leisure travelers. The hotel is comfortable and elegant, but if you're looking for a nice pool to swim in, you won't find it here. This hotel is more for the business traveler looking for a good comfortable place to stay. The food is delicious as well. Well price and well stocked buffet.

By , from Houston, TX on Jul 19, 2017

4

nioce hotel close to downtown and highways

Everyone

The Valet service was excellent. Did not use the business center as it was on a pay and use basis.

By , from Toronto.ON on Jul 9, 2017

4
Everyone

Beautiful room! Nice view, room very clean, but neighborhood not very safe.

By on May 15, 2017

Review comment responded on May 19, 2017

Thanks for staying with us!

4

nice hotel, valet parking is nightmare​

Everyone

Watch your bill closely. Tried to put a $235 unknown charge on our credit card in addition to a charge for potential "extras". Fortunately the credit card flagged it. Also double charged for valet parking. Had to look closely at itemized bill to identify all the errors. The valet parking is particularly prone to charge errors.

By on Apr 4, 2017

Review comment responded on Apr 7, 2017

Thanks for bringing up the billing error, we take this very seriously and will most certainly take up the matter with our valet company. We hope you enjoyed the balance of your stay with us, and that we'll have the opportunity to welcome you back to downtown Dallas again soon.

1

bed bugs

Everyone

Bed bugs in our room and staff not remorseful which implied to me they knew they had a bed bug problem..........…

By on Mar 28, 2017

Review comment responded on Mar 30, 2017

Hi, first of all, we sincerely appreciate you choosing Hyatt for your stay in Dallas. We take your comments very seriously. Hyatt Regency Dallas has a comprehensive pest prevention and elimination program in place with a nationally recognized vendor. Our rooms are thoroughly inspected and reported to us regularly, so while there has been no evidence to prove that there is a problem, we will continue to step up our program. Thank you.