Room, 2 Queen Beds, Accessible, Bathtub
from $149
Hyatt Regency Dallas
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 264 reviews
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Recent guest reviews
Perfect location for historical sites. Courteous staff very friendly and helpful.
Great hotel and perfect location. The hotel is in the middle of Dallas and close to everything. This is a first class hotel and as good as It gets when it come to a real getaway.
One of the best hotels I have stayed at in a long while. It is very convenient location near most of the tourist attractions downtown. The staff provided me directions to a great running path nearby. Easy walk to Daley Plaza and the AA Arena.
This is a great hotel, clean and close to the starplex
We enjoyed our stay except for the parking and the fact there was no microwave in the room. We had to park down and around the hill in a parking lot and not sure if it was park of the hotel.
This is a nice elegant hotel. Staff was very friendly and attentive. However, traveler beware, this hotel is ideal for business travelers, not leisure travelers. The hotel is comfortable and elegant, but if you're looking for a nice pool to swim in, you won't find it here. This hotel is more for the business traveler looking for a good comfortable place to stay. The food is delicious as well. Well price and well stocked buffet.
The Valet service was excellent. Did not use the business center as it was on a pay and use basis.
Beautiful room! Nice view, room very clean, but neighborhood not very safe.
Watch your bill closely. Tried to put a $235 unknown charge on our credit card in addition to a charge for potential "extras". Fortunately the credit card flagged it. Also double charged for valet parking. Had to look closely at itemized bill to identify all the errors. The valet parking is particularly prone to charge errors.
Bed bugs in our room and staff not remorseful which implied to me they knew they had a bed bug problem..........…
There is only one thing wrong with this place. It is across the street from a busy train station (cargo - longest trains I've ever seen, passenger, and city trains) but the rooms are DEAD SILENT. There is no sound of a fan or anything in the room. This means that you can hear EVERYTHING outside. The trains blow their whistles all during the night, you can hear them rumbling, and you can even loudly hear the hotel elevators going up and down all night. For this reason I cannot recommend this hotel. (See my photos)
Dirty room, people running the halls at 2am! Very little sleep!
I like the hotel, on weekends the lobby bar can get loud. Location is strange.
Couldn't ask for better service! One of the truly greatest full service hotels
Friendly staff , everything was nice,clean room, great location
Checked in on time, the front desk was very friendly and speedy. The room was very spacious and had great views of Downtown
Overall, great place to be if you want to be close to the highway and Deep Ellem for eatery.
We stayed here for a few nights to watch a Cowboys game and go sightseeing downtown. The hotel is very modern, clean, with friendly staff. The location is convenient with direct access to public transportation across the street and JFK museum in walking distance. For the same reason, it was quite noisy at night with train traffic noise 24/7.
Had to leave due to a death in the family! Didn't even get to stay 6 hours and couldn't get a refund for our stay.
Never been treated so rudely by more than one employee in the hospitality business. The hotel was nice and clean itself and totally enjoyed the stay but the staff. Wow. Also the room service food was terrible. Paid $50 for a steak with Brussels sprouts and sweet potatoe mash. The steak tasted like meat from a public school lunch, the Brussels sprouts seemed like they were supposed to have that nice char but instead were black and had an awful burnt taste. The result of this complaint, a free coffee. That wasn't be only case of the rudeness I experienced.
Guest reviews for Hyatt Regency Dallas
Everyone
Perfect location for historical sites. Courteous staff very friendly and helpful.
great downtown dallas hotel
Everyone
Great hotel and perfect location. The hotel is in the middle of Dallas and close to everything. This is a first class hotel and as good as It gets when it come to a real getaway.
great value and location
Everyone
One of the best hotels I have stayed at in a long while. It is very convenient location near most of the tourist attractions downtown. The staff provided me directions to a great running path nearby. Easy walk to Daley Plaza and the AA Arena.
Everyone
This is a great hotel, clean and close to the starplex
Everyone
We enjoyed our stay except for the parking and the fact there was no microwave in the room. We had to park down and around the hill in a parking lot and not sure if it was park of the hotel.
nice hotel... for business travelers
BusinessTravelers
This is a nice elegant hotel. Staff was very friendly and attentive. However, traveler beware, this hotel is ideal for business travelers, not leisure travelers. The hotel is comfortable and elegant, but if you're looking for a nice pool to swim in, you won't find it here. This hotel is more for the business traveler looking for a good comfortable place to stay. The food is delicious as well. Well price and well stocked buffet.
nioce hotel close to downtown and highways
Everyone
The Valet service was excellent. Did not use the business center as it was on a pay and use basis.
Everyone
Beautiful room! Nice view, room very clean, but neighborhood not very safe.
nice hotel, valet parking is nightmare
Everyone
Watch your bill closely. Tried to put a $235 unknown charge on our credit card in addition to a charge for potential "extras". Fortunately the credit card flagged it. Also double charged for valet parking. Had to look closely at itemized bill to identify all the errors. The valet parking is particularly prone to charge errors.
Review comment
Manager responded on Apr 7, 2017
Thanks for bringing up the billing error, we take this very seriously and will most certainly take up the matter with our valet company. We hope you enjoyed the balance of your stay with us, and that we'll have the opportunity to welcome you back to downtown Dallas again soon.
bed bugs
Everyone
Bed bugs in our room and staff not remorseful which implied to me they knew they had a bed bug problem..........…
Review comment
Manager responded on Mar 30, 2017
Hi, first of all, we sincerely appreciate you choosing Hyatt for your stay in Dallas. We take your comments very seriously. Hyatt Regency Dallas has a comprehensive pest prevention and elimination program in place with a nationally recognized vendor. Our rooms are thoroughly inspected and reported to us regularly, so while there has been no evidence to prove that there is a problem, we will continue to step up our program. Thank you.
Thanks for staying with us!