Room, 2 Queen Beds, Accessible, Bathtub
from $125
Hyatt Regency Dallas
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 273 reviews
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Recent guest reviews
Hotel was wonderful! My husband and I were able to walk to restaurants and attractions. We never had to take the car out of the parking garage all weekend.
Great hotel within easy walking distance to Sixth Floor Museum and other attractions. The staff was so friendly. 'LD' a maintenance person who worked there for 25 years was so kind to answer our questions regarding the ballrooms and show us around. The staff at the front desk also couldn't have been nicer and were very accommodating when rain cancelled our morning/afternoon plans. People can make the difference between a good hotel and a great experience. Staff is on point!
Mold on the shower wall was very disappointing. Dirty silverware and glasses in the restaurants.
The front desk guy was friendly and he showed us what to do
Their valet service lost my car it took them 2 hours to find if the manager avoided speaking to me about it and then they said my valet for my stay would be free but when I left for the last time the valet had the nerve to ask me for a payment and I had to advise that my valet was complimentary due to the car loss!!! Other than that it’s a gorgeous hotel
Service was great, they hit every expectation we had!
This may be one of the worst high priced hotels I have ever stayed at. If you like train and highway noise this is the place for you. This hotel is between super busy highway I35 on one side and train track on the other. Trains stop and idle next to hotel at different times a day. We had a 4th floor room and listened to highway & train noise the whole time. Hotel doesn't allow guests to park their cars in hotel garage but makes them pay $20.00 per day to self park in a lot a block away from hotel down a steep hill. This policy alone should make you stay away. You can though, pay $30.00 per day/per car to valet park. Just don't show up with more than one car. Hotel restaurant food is just bad. Ordered three different meals sent back two and couldn't finish the other. Also, very overpriced. First hotel I have been in with no in room microwave. Everywhere you stay now has one. Stay anywhere but here.
Proximity to the Dallas Market was not as good as expected because of road construction. Otherwise, our visit was comfortable and we hope to have more time during our next visit to enjoy amenities.
I'm not sure why this hotel is 4 stars. Room was nice but not amazing. Definitely clean. Bar service was horrible. Restaurant service was excellent although food was mediocre. Valet parking was a nightmare.
Perfect location for historical sites. Courteous staff very friendly and helpful.
Great hotel and perfect location. The hotel is in the middle of Dallas and close to everything. This is a first class hotel and as good as It gets when it come to a real getaway.
One of the best hotels I have stayed at in a long while. It is very convenient location near most of the tourist attractions downtown. The staff provided me directions to a great running path nearby. Easy walk to Daley Plaza and the AA Arena.
This is a great hotel, clean and close to the starplex
We enjoyed our stay except for the parking and the fact there was no microwave in the room. We had to park down and around the hill in a parking lot and not sure if it was park of the hotel.
This is a nice elegant hotel. Staff was very friendly and attentive. However, traveler beware, this hotel is ideal for business travelers, not leisure travelers. The hotel is comfortable and elegant, but if you're looking for a nice pool to swim in, you won't find it here. This hotel is more for the business traveler looking for a good comfortable place to stay. The food is delicious as well. Well price and well stocked buffet.
The Valet service was excellent. Did not use the business center as it was on a pay and use basis.
Beautiful room! Nice view, room very clean, but neighborhood not very safe.
Watch your bill closely. Tried to put a $235 unknown charge on our credit card in addition to a charge for potential "extras". Fortunately the credit card flagged it. Also double charged for valet parking. Had to look closely at itemized bill to identify all the errors. The valet parking is particularly prone to charge errors.
Bed bugs in our room and staff not remorseful which implied to me they knew they had a bed bug problem..........…
There is only one thing wrong with this place. It is across the street from a busy train station (cargo - longest trains I've ever seen, passenger, and city trains) but the rooms are DEAD SILENT. There is no sound of a fan or anything in the room. This means that you can hear EVERYTHING outside. The trains blow their whistles all during the night, you can hear them rumbling, and you can even loudly hear the hotel elevators going up and down all night. For this reason I cannot recommend this hotel. (See my photos)
Hotel highlights
- Walking distance to Kay Bailey Hutchison Convention Center and Sixth Floor Museum
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Downtown Dallas, Hyatt Regency Dallas is adjacent to Reunion Tower and within a 10-minute walk of other popular attractions like Dealey Plaza. This 1120-room, 4-star hotel welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour fitness center. Sixth Floor Museum and John F. Kennedy Memorial are a short walk from the hotel, which is in the historical district.
Dining
Enjoy dining at Centennial Cafe, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is served each morning for a fee.
Rooms
All 1120 air-conditioned rooms feature iPod docks, coffee makers, and free weekday newspapers. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
Property features
At Hyatt Regency Dallas, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Parking is available for USD 19.00 per night (USD 29.00 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 60 meeting rooms, and conference space.
Guest reviews for Hyatt Regency Dallas
Everyone
Hotel was wonderful! My husband and I were able to walk to restaurants and attractions. We never had to take the car out of the parking garage all weekend.
Everyone
Great hotel within easy walking distance to Sixth Floor Museum and other attractions. The staff was so friendly. 'LD' a maintenance person who worked there for 25 years was so kind to answer our questions regarding the ballrooms and show us around. The staff at the front desk also couldn't have been nicer and were very accommodating when rain cancelled our morning/afternoon plans. People can make the difference between a good hotel and a great experience. Staff is on point!
very nice hotel
Everyone
Mold on the shower wall was very disappointing. Dirty silverware and glasses in the restaurants.
Review comment
Britt responded on May 18, 2018
Hi there, Thank you for choosing Hyatt Regency Dallas! We are extremely disappointed to hear that both your bathroom and silverware weren't cleaned properly and up to Hyatt's standards. We appreciate your feedback and hope you give us another chance in the future.
Everyone
The front desk guy was friendly and he showed us what to do
Review comment
Kristen Smith responded on Apr 4, 2018
Thank you, we loved having you as our guest and hope you enjoyed your visit to Dallas. Please come again soon!
Everyone
Their valet service lost my car it took them 2 hours to find if the manager avoided speaking to me about it and then they said my valet for my stay would be free but when I left for the last time the valet had the nerve to ask me for a payment and I had to advise that my valet was complimentary due to the car loss!!! Other than that it’s a gorgeous hotel
Review comment
Britt responded on Apr 30, 2018
Hi Natalie, Thank you for choosing our hotel, and for taking the time to write a review! We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are sorry to hear that your time with valet was less than stellar, but hope you give us another chance in the future.
great hotel
Everyone
Service was great, they hit every expectation we had!
Review comment
Britt responded on Feb 19, 2018
Hi there, Thank you for choosing our hotel, and for taking the time to write a review! We are so thrilled that we were able to exceed your expectations. Come back to see us!
stay away. stay far far away!
Everyone
This may be one of the worst high priced hotels I have ever stayed at. If you like train and highway noise this is the place for you. This hotel is between super busy highway I35 on one side and train track on the other. Trains stop and idle next to hotel at different times a day. We had a 4th floor room and listened to highway & train noise the whole time. Hotel doesn't allow guests to park their cars in hotel garage but makes them pay $20.00 per day to self park in a lot a block away from hotel down a steep hill. This policy alone should make you stay away. You can though, pay $30.00 per day/per car to valet park. Just don't show up with more than one car. Hotel restaurant food is just bad. Ordered three different meals sent back two and couldn't finish the other. Also, very overpriced. First hotel I have been in with no in room microwave. Everywhere you stay now has one. Stay anywhere but here.
Review comment
Britt responded on Feb 7, 2018
Hi Paul, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and are sorry that you did not have such an enjoyable stay with us. We sincerely hope you will give us another chance to make your stay a fantastic one.
road construction and unexplored amenities
Everyone
Proximity to the Dallas Market was not as good as expected because of road construction. Otherwise, our visit was comfortable and we hope to have more time during our next visit to enjoy amenities.
Review comment
Britt responded on Jan 26, 2018
Hello there, Thank you for choosing our hotel, and for taking the time to write a review! We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are overjoyed to hear that your rooming experience was a pleasant one. We are very sorry to learn that our staff did not fully inform you about the freeways here, but hope we can make your experience more enjoyable next time!
ok hotel
Everyone
I'm not sure why this hotel is 4 stars. Room was nice but not amazing. Definitely clean. Bar service was horrible. Restaurant service was excellent although food was mediocre. Valet parking was a nightmare.
Everyone
Perfect location for historical sites. Courteous staff very friendly and helpful.
Hi Kelly, Thank you for your review and for choosing Hyatt Regency Dallas! We are so glad that you enjoyed your stay. It delights us to know you had pleasant experiences with our great staff and were happy with the location of the hotel. We look forward to your next visit!