- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
HYATT house Dallas/Uptown
3.0 out of 5.0
4.1
out of 5
"Good!"
See all 73 reviews
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Recent guest reviews
Hotel was in a good location. Walking distance to American Airlines Arena and close to the Katy jogging path.
This hotel is set up for extended stays but served our purpose of a convenient location to the hockey arena.
Room was nice. Plenty of space. It had a microwave, fridge and stove. 10 min walk to the bars. Good price, except you have to paid $15 night for parking lot.
The staff is very accommodating and the included breakfast is nice. The rooms are spacious & comfortable. Some tips: 1. Stay on the fourth floor in a corner room. That will ensure quiet throughout your stay. 2. Use the free shuttle for drop-offs & pick-ups throughout downtown Dallas. 3. It's the perfect hotel if you're attending an event/concert @ the AA Centre. 4. Stroll the neighborhood...it's interesting and active.
We have stayed in this hotel several times due to it's close proximity to the American Airlines Center. The staff is always friendly, helpful and efficient. Breakfast is plentiful and good. However, the hotel is starting to show it's age. The door to our room rattled anytime another door opened or shut. Our traveling companions had the same problem and wedged a towel in the door to prevent it. A lower cabinet door in the kitchen would not shut. The carpet in the stairwell was filthy. The hardware on the entry door to the garage looked like someone had used a crowbar or hammer on it.
Overall OK. Not a fancy one and there was a sticky part in our carpet, an unknown liquid, I think. There was a piece of paper in the corridor on the floor, stayed there for 3 days :(
Hotel was pleasant. Staff was accommodating and friendly. Hotel is close to and accessible to all major highways. It's in a convenient location, close to all major downtown attractions and within walking to the American Airlines Center. A decent breakfast is provided. Affordable parking is also available. Only complaint was housekeeping neglected to leave a blow drier in the room. Not that big of a deal!
We booked a room here for an event at the American Airline Center. The proximity to the center was great. The room was more than we could have asked for. It was quiet (but to be fair we were there on a Thursday night). It was clean and more space than we needed but appreciated.
Great stay, enjoyed relaxing by the pool and using the hot tub. Also the breakfast was awesome.
Staff is very friendly, making it a very pleasant week long stay.
The staff were very nice, very welcoming. The place was nice, and I would stay again. The only thing I didn't like was, you could hear people upstairs walking around and you could hear traffic very well. But overall not bad at all, great location for the American Airlines center, if your attending an event there, you can walk.
The staff was pleasant and courteous. I thought the bathrooms were a little outdated, but other than that, everything was fine. The beds were comfy and the room had a kitchen, almost like an extended stay.
The hotel was great! The staff was kind, breakfast was delicious, and the rooms were clean! Comfy bed too!
Was great, close to all the best bars in uptown dallas. Easy trip to AT&T Stadium
Very nicely located. Clean. Very helpful staff. Will stay again
Had a great experience, great location and Dennis the shuttle operator was very professional. Took in a hockey game at the AA center and a nice short walk back. We'll be back very soon, thanks everyone.
The hotel was convenient for access to downtown Dallas, and provided clean space. Shower was slightly dirty and dark, but overall experience was positive.
We originally chose this hotel because it was close to the American Airlines Center but everything was incredible at the hotel including staff and hospitality. I couldn't have asked for a better experience.
The best hotel I've stayed at. Clean room, comfortable beds, full kitchen, nice, and professional staff.
The staff and service was excellent, which combined with the relatively low price made this hotel an excellent choice.
Hotel highlights
- Walking distance to American Airlines Center
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Oak Lawn within a short walk of American Airlines Center, HYATT house Dallas/Uptown is within a mile (2 km) of other popular sights such as Dallas World Aquarium. This 141-room, 3-star aparthotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's also close to Morton H. Meyerson Symphony Center and Kay Bailey Hutchison Convention Center.
Dining
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
Rooms
All 141 air-conditioned apartments feature kitchens and space to spread out with sitting areas. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Property features
At HYATT house Dallas/Uptown, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 18.00 per day, and there's also a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for HYATT house Dallas/Uptown
Everyone
Hotel was in a good location. Walking distance to American Airlines Arena and close to the Katy jogging path.
great location to hockey arena
Everyone
This hotel is set up for extended stays but served our purpose of a convenient location to the hockey arena.
Everyone
Room was nice. Plenty of space. It had a microwave, fridge and stove. 10 min walk to the bars. Good price, except you have to paid $15 night for parking lot.
convenient & spacious
Everyone
The staff is very accommodating and the included breakfast is nice. The rooms are spacious & comfortable. Some tips: 1. Stay on the fourth floor in a corner room. That will ensure quiet throughout your stay. 2. Use the free shuttle for drop-offs & pick-ups throughout downtown Dallas. 3. It's the perfect hotel if you're attending an event/concert @ the AA Centre. 4. Stroll the neighborhood...it's interesting and active.
Review comment
Lucas W responded on Sep 9, 2017
Thank you for the review. I'm glad you made the most of the services we have available. We look forward to seeing you in the future.
location is excellent, facility needs a facelift
Everyone
We have stayed in this hotel several times due to it's close proximity to the American Airlines Center. The staff is always friendly, helpful and efficient. Breakfast is plentiful and good. However, the hotel is starting to show it's age. The door to our room rattled anytime another door opened or shut. Our traveling companions had the same problem and wedged a towel in the door to prevent it. A lower cabinet door in the kitchen would not shut. The carpet in the stairwell was filthy. The hardware on the entry door to the garage looked like someone had used a crowbar or hammer on it.
Review comment
Priscilla H responded on Apr 3, 2017
Thank you for sharing your experience with us. We will definitely share your feedback with our maintenance staff so that we can continuously improve ourselves.
Everyone
Overall OK. Not a fancy one and there was a sticky part in our carpet, an unknown liquid, I think. There was a piece of paper in the corridor on the floor, stayed there for 3 days :(
Review comment
Priscilla H responded on Mar 22, 2017
Thank you for your response houstonians! I will definitely share your feedback with our Housekeeping team to ensure we do not duplicate our mistakes. Thank you and we hope to see you again!
convenient to downtown and american airlines ctr.
Couples
Hotel was pleasant. Staff was accommodating and friendly. Hotel is close to and accessible to all major highways. It's in a convenient location, close to all major downtown attractions and within walking to the American Airlines Center. A decent breakfast is provided. Affordable parking is also available. Only complaint was housekeeping neglected to leave a blow drier in the room. Not that big of a deal!
great place to stay for events at the aac
Everyone
We booked a room here for an event at the American Airline Center. The proximity to the center was great. The room was more than we could have asked for. It was quiet (but to be fair we were there on a Thursday night). It was clean and more space than we needed but appreciated.
Review comment
Priscilla H responded on Jan 4, 2017
Thank you for your positive feedback. We look forward to having you stay with us again.
great stay.
Everyone
Great stay, enjoyed relaxing by the pool and using the hot tub. Also the breakfast was awesome.
Review comment
Priscilla H responded on Dec 23, 2016
Thank you for your feedback and glad you enjoyed your stay!
overall a great stay
Everyone
Staff is very friendly, making it a very pleasant week long stay.
Review comment
Kareem responded on Feb 19, 2016
We will address these issues immediately and thank you for your kind words on this review
Thanks for the great feedback.