I stayed at this property while healing from a surgery. I am an out of towner. I staid at this location for a good week. The room was clean. Up to date. Modern. Smart tv to keep me busy and it’s a locked facility so you feel safe. The kitchen had everything I needed to cook with. I literally didn’t have to leave the room if I didn’t want to. Chris the property manager was promptly responsive. I will actually be returning with my husband and I will be staying here again.
Great location, great size, great view. Comfortable
Pros: property looks just like pictures. Each room has a seperate living, kitchen, bath n closet. The view was right above legacy west mall strip and restaurants. So it was a great view...Everything was new, bed was big and extra comfortable. Property was quiet being that its connected to so much activity. Cons: They tried to change my room location to a different city. Not far from this location but not where I needed...They didnt send my room information until 2 hours before check in. Parking is across the street, but you have to get key from building first then go back and park your car. After check out, you will need the key to get up parking elevator which you wouldnt know until you have walked across the street and left key at room...It was just a hassle checking in, parking and checking out... Overall I would stay again and again, I just know what to expect as far as getting in. The owner and Arely were great with communicating, and helping, and instructing on what to do. So that eased my frustration.
Check-in process was confusing, however once I reached my contact via phone, check-in was easy. Property has a great location with good restaurants and shopping in the immediate area. Also, the property was called The Grand ... NOT Urbanlights at Legacy West, which made finding it more difficult.
Located in Legacy Park, Urbanlights at Legacy West is adjacent to Legacy West and a short stroll from The Shops at Legacy. This 25-room, 3.5-star apartment building welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. Located centrally in Plano, it's connected to a shopping center and also close to Toyota Motor North America Headquarters and Dr Pepper Ballpark.
Each apartment is soundproofed and features a kitchen and space to spread out with a separate bedroom. Guests can expect to find free WiFi and a 43-inch LED TV with cable channels and Netflix. Memory foam beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free bottled water.
Guests of Urbanlights at Legacy West enjoy a gym, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services and concierge services. Additional amenities include express check-in, express check-out, and a terrace.
I stayed at this property while healing from a surgery. I am an out of towner. I staid at this location for a good week. The room was clean. Up to date. Modern. Smart tv to keep me busy and it’s a locked facility so you feel safe. The kitchen had everything I needed to cook with. I literally didn’t have to leave the room if I didn’t want to. Chris the property manager was promptly responsive. I will actually be returning with my husband and I will be staying here again.
Great location, great size, great view. Comfortable
Thanks for your feedback. It helps us to improve more.
Pros: property looks just like pictures. Each room has a seperate living, kitchen, bath n closet. The view was right above legacy west mall strip and restaurants. So it was a great view...Everything was new, bed was big and extra comfortable. Property was quiet being that its connected to so much activity. Cons: They tried to change my room location to a different city. Not far from this location but not where I needed...They didnt send my room information until 2 hours before check in. Parking is across the street, but you have to get key from building first then go back and park your car. After check out, you will need the key to get up parking elevator which you wouldnt know until you have walked across the street and left key at room...It was just a hassle checking in, parking and checking out... Overall I would stay again and again, I just know what to expect as far as getting in. The owner and Arely were great with communicating, and helping, and instructing on what to do. So that eased my frustration.
Thanks for the feedback. We will personally look into this to improve our services. Thanks
Check-in process was confusing, however once I reached my contact via phone, check-in was easy. Property has a great location with good restaurants and shopping in the immediate area. Also, the property was called The Grand ... NOT Urbanlights at Legacy West, which made finding it more difficult.
Hello thanks for your valuable review. I will look personally into this issue you have mentioned & take care of it. Thanks
Thank you for the feedback. We are happy to have you again.