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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

Free daily full breakfast
Exterior
Exterior
Outdoor pool, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3101 Dallas Parkway, Plano, TX, 75093
  • Place, Texas Health Presbyterian Hospital Plano
    ‪8 min walk‬
  • Place, Shops at Willow Bend
    ‪15 min walk‬
  • Place, Crayola Experience
    ‪17 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Plano

Texas Health Presbyterian Hospital Plano is a short stroll from Holiday Inn Express & Suites Plano West - Frisco by IHG, and other popular attractions like Shops at Willow Bend are within a mile (2 km). This 80-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Texas Health Presbyterian Hospital Plano - 8 min walk - 0.5 miles
  • Shops at Willow Bend - 15 min walk - 0.8 miles
  • Crayola Experience - 17 min walk - 0.9 miles
  • Arbor Hills Nature Preserve - 5 min drive - 1.9 miles
  • Prestonwood Baptist Church - 5 min drive - 1.9 miles

Getting around

  • Knoll Trail Station - 8 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 29 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Ford's Garage Plano - ‬15 min walk
  • ‪Eatzi’s Market & Bakery - ‬10 min walk
  • ‪Chuy's - ‬17 min walk
  • ‪Whiskey Cake Kitchen & Bar - ‬11 min walk

About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

At Holiday Inn Express & Suites Plano West - Frisco by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to November 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Holiday Inn Express & Suites Plano West - Frisco by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Plano West - Frisco by IHG?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Plano West - Frisco by IHG on Apr 20, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express & Suites Plano West - Frisco by IHG?

This hotel is located in Plano within a short 18-minute walk of Shops at Willow Bend. You'll also find The Shops at Legacy and Legacy West within a short drive.

Will I be able to park at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Plano West - Frisco by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Plano West - Frisco by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from March 01 until November 01.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Plano West - Frisco by IHG offers free full breakfasts each morning though there is no restaurant.

Will Holiday Inn Express & Suites Plano West - Frisco by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Plano West - Frisco by IHG.

Are there connecting rooms at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Plano West - Frisco by IHG?

The closest major airport to Holiday Inn Express & Suites Plano West - Frisco by IHG is Love Field Airport (DAL), which is 17 mi away (29 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 26.5 mi away (29-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Plano West - Frisco by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Plano West - Frisco by IHG.

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MIchael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Thelma

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean. staff nice
Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Stayed 1 night in Dec 2025

10/10 Excellent

DEBBIE, MARION

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Breakfast was fantastic and staff was kind and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

DEBBIE, MARION

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service was good and breakfast was great. Very kind and helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

janie

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was wonderful!! We stay here every year around the same date! I would have to say this visit stood out the best. Feont desk was so nice and room was clean. A few hairs in shower.showers
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Stayed 1 night in Nov 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, friendly staff, comfy bed and delicious breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager at checkin was great, I had some very expensive equipment in my car and he offered to move his car so I could park right in front.... thats great customer service and the morning desk clerk helpping with a late checkout was amazing!!! Great service all around
Stayed 1 night in Nov 2025

10/10 Excellent

Kaitlin

Stayed 2 nights in Nov 2025

8/10 Good

Susan

Stayed 3 nights in Oct 2025

10/10 Excellent

Carole

Stayed 1 night in Nov 2025

10/10 Excellent

Yoon Gu

Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Stayed 1 night in Oct 2025

10/10 Excellent

Arthuro

Stayed 1 night in Oct 2025

10/10 Excellent

Viviana

Stayed 1 night in Jun 2025

8/10 Good

OCK B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Dallas-Plano

It was a pleasant stay except I could hear someone’s steps 4am in the morning coming from upstairs . Was not that bad though. I think still was a very nice place with friendly staffs especially who checked us in at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable room
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the night
Stayed 1 night in Sep 2025

10/10 Excellent

venkat

Liked: Cleanliness, staff & service, property conditions & facilities
friendly service.
Stayed 2 nights in Oct 2025

8/10 Good

Abby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed sheets were stained but, clean. I was shocked that a friend brought her service dog to visit me and they wouldn't let her & dog in the hotel?? I thought all IHG were dog friendly and have stayed in the past with pets. That was the ONLY issue i didn't understand. Bathtub was a little curvy & had to rely on the hand bar to get in amd out of the tub. So be careful!
Stayed 5 nights in Sep 2025

8/10 Good

Terry

Business traveler, Traveled with partner
Liked: Amenities
Who ever cleaned room didn’t do a very good job , the side table was sticky also no trash bags in trash cans also refrigerator door did not close
Stayed 1 night in Sep 2025

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