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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property
Hotel with free breakfast, near Texas Health Presbyterian Hospital Plano

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

Free daily full breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3101 Dallas Parkway, Plano, TX, 75093
  • Place, Texas Health Presbyterian Hospital Plano
    ‪10 min walk‬
  • Place, Shops at Willow Bend
    ‪13 min walk‬
  • Place, Crayola Experience
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Plano

Texas Health Presbyterian Hospital Plano is a short stroll from Holiday Inn Express & Suites Plano West - Frisco by IHG, and other popular attractions like Shops at Willow Bend are within a mile (2 km). This 80-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Texas Health Presbyterian Hospital Plano - 10 min walk - 0.6 miles
  • Shops at Willow Bend - 13 min walk - 0.7 miles
  • Crayola Experience - 15 min walk - 0.8 miles
  • Arbor Hills Nature Preserve - 5 min drive - 1.9 miles
  • Prestonwood Baptist Church - 5 min drive - 1.9 miles

Getting around

  • Dallas Medical-Market Center Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Ford's Garage Plano - ‬14 min walk
  • ‪Eatzi’s Market & Bakery - ‬9 min walk
  • ‪Chuy's - ‬16 min walk
  • ‪Whiskey Cake Kitchen & Bar - ‬10 min walk

About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

Hotel with free breakfast, near Texas Health Presbyterian Hospital Plano
At Holiday Inn Express & Suites Plano West - Frisco by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

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Hyatt Place Plano
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $101
Dec 20 - Dec 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to November 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Holiday Inn Express & Suites Plano West - Frisco by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Plano West - Frisco by IHG?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Plano West - Frisco by IHG on Dec 21, 2025 start from $97.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express & Suites Plano West - Frisco by IHG?

This hotel is located in Plano, a short 17-minute walk from Shops at Willow Bend and also 19 minutes on foot from Crayola Experience. You'll also find The Shops at Legacy and Stonebriar Centre Mall within a short drive.

Will I be able to park at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Plano West - Frisco by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Plano West - Frisco by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from March 01 until November 01.

What do couples enjoy most about Holiday Inn Express & Suites Plano West - Frisco by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Plano West - Frisco by IHG offers free full breakfasts each morning though there is no restaurant.

Will Holiday Inn Express & Suites Plano West - Frisco by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Plano West - Frisco by IHG.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Plano West - Frisco by IHG?

The closest major airport to Holiday Inn Express & Suites Plano West - Frisco by IHG is Love Field Airport (DAL), which is 17 mi away (28 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 24.8 mi away (28-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Plano West - Frisco by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Plano West - Frisco by IHG.

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

8/10 Good

Rod

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

myron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labor Day Family Weekend

it was a pleasant trip. The check-in was smooth and the desk clerks were kind. The breakfast was okay (need to add more fruits) but overall was okay. I would come back and stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Dania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Aug 2025

8/10 Good

Kenta, Houston

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is average, amenities were as expected, most staff was average as far as customer service. Outdoor pool was average. The rooms do have a microwave and mini fridge. The only outstanding thing about this place was the breakfast attendant—Hispanic lady, I think her name is Maribel? I wish I had written her name down. Truly amazing customer service
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service
It seemed a little rundown but the beds were comfortable, room was clean, and staff was incredible and they went above and beyond to make us feel comfortable and welcome. Would recommend!
Stayed 1 night in Jul 2025

2/10 Terrible

Adrian

Disliked: Staff & service
I made a reservation at the hotel, but because the airline canceled the flight and I couldn't arrive on the indicated date, they didn't change my reservation, much less refund my money. The manager only answers by email. Very good work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and very professional staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Narada

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Had restaurants in walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Narada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Not So Great

No suitcase holder in room, AC was too loud, pool towels were too small, eggs were terrible, light in room flickered, outside doors don’t work with key card, pool door not unlocked at opening time twice, phone in room didn’t work to call front desk, ironing board was so old, dirty and unsafe. Staff was great.
Stayed 4 nights in Jun 2025

6/10 Okay

Ray

Business traveler
Liked: Staff & service
Quiet location even with great Dallas North Tollway access. A bit dated.
Stayed 2 nights in Jun 2025

8/10 Good

Viviana

Stayed 1 night in May 2025

6/10 Okay

Dorinda

Aging property. Not well organized. We were erroneously asked to check out of our room to be relocated to another room at 3pm when we had booked a two night stay. They stated it was because we booked with Expedia. Then we were told they were mistaken after we removed all our belongings. We were only given one bathing towel when we returned to our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Leslie

Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Traveled with family and small children, Business traveler
Liked: Amenities
Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

STEVEN

Stayed 1 night in May 2025

6/10 Okay

Arslan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The staff was incredibly friendly and helpful - from the front desk to the breakfast organizing lady. The hotel seemed old but "renovated" to an extent The first room that we were given immediately cause severe allergies to my eyes - itching, redness, watery eyes. I'm not an allergy person, but I immediately knew that a pet had been in before. I told this to the front desk who denied that pets are allowed in the hotel, but he gave us a new room regardless. The new room didn't cause any allergic issues thankfully The next day when returning in the evening to our hotel, we heard a dog barking in a completely different room. The guests likely didn't disclose their pet to the staff and may have brought the pet against hotel policy The reason I'm giving a lot review is as follows: in both rooms that we were given, the carpet was *incredibly* dirty. I forgot my sandals and just walking a few feet made my socks completely black. This much dirt in the carpet can't be good for health We will likely try a different hotel for our next visit
Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Traveled with family
Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 2 nights in May 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Stayed 2 nights in May 2025

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