Front desk was very friendly, rooms were good the only thing I didnt like is that bed sheet had like a food stain not sure if sheets were changed... and there was some pretzel under a chair also a cleaning service lady was rude but I just figured she had a bad day. Other than that the hotel was good
The rooms were nice and the staff went out of their way to make you feel welcome.
Awesome property
I liked the modern decor, the cleanliness, the area, and the view of our room. We had one with a mini-kitchen. What I did not like was the internet kept booting offline multiple times, for no reason. Like the middle of the night... when there shouldn't be many people using it. I also didn't like and found unbelievable was that we were given single cup coffee brewers, and the only coffee we were given were large packs that would be used for a full pot, or maybe a mini-pot that would be about 4 cups. When I went to the front desk in hopes of getting the correct coffee/filter size, the person had no idea about this problem... and that the entire hotel offers the same thing for all the rooms...? unbelievable. The only way to use it is to brew multiple cups at a time and then try and mix them together somehow; otherwise the first brew would be so strong it would be next to undrinkable.
Long room hallways are nice
Only thing missing is a microwave…. Other than that it’s great!!
friendly staff
Property was great staff excellent!! Room was a little dirty, well the table tops were
We had a great visit! Rooms were nice and we loved the modern bathrooms with the rain showers and LED mirrors! Both Restaurants were great and the service was wonderful! Brian at the front desk was very helpful! Would stay again!
Great place to stay. Good area, friendly staff and clean rooms
Great location and really clean modern hotel. Great food and shopping nearby. Easy access from the airport
Check in was great. Associate at departure at front desk a bit short in her interactions and seemed troubled.
Get place to relax
The Shops at Legacy is within a mile (2 km) of Sandman Signature Plano - Frisco Hotel, and other popular sites like Stonebriar Centre Mall are within a couple of miles (3 km). This 234-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6 AM to 10 AM.
The 234 air-conditioned rooms feature kitchens. Guests can expect free WiFi and 42-inch flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
At Sandman Signature Plano - Frisco Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has a business center.
Front desk was very friendly, rooms were good the only thing I didnt like is that bed sheet had like a food stain not sure if sheets were changed... and there was some pretzel under a chair also a cleaning service lady was rude but I just figured she had a bad day. Other than that the hotel was good
The rooms were nice and the staff went out of their way to make you feel welcome.
We are glad we were able to provide you with such a wonderful stay and hope to have you back in the future.
Awesome property
Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience!
I liked the modern decor, the cleanliness, the area, and the view of our room. We had one with a mini-kitchen. What I did not like was the internet kept booting offline multiple times, for no reason. Like the middle of the night... when there shouldn't be many people using it. I also didn't like and found unbelievable was that we were given single cup coffee brewers, and the only coffee we were given were large packs that would be used for a full pot, or maybe a mini-pot that would be about 4 cups. When I went to the front desk in hopes of getting the correct coffee/filter size, the person had no idea about this problem... and that the entire hotel offers the same thing for all the rooms...? unbelievable. The only way to use it is to brew multiple cups at a time and then try and mix them together somehow; otherwise the first brew would be so strong it would be next to undrinkable.
Thank you very much for addressing your concerns Ali, we actually have not had that brought up to us about the coffee makers and we have had the same product and sizes in the hotel since we opened. We will look into it and see if there is something else we can do with it. Thank you very much for the information.
Long room hallways are nice
Thank you for taking the time to leave your feedback and we hope to have you return soon!
Only thing missing is a microwave…. Other than that it’s great!!
Thank you very much for the review Alice, next time you stay with us, try one of our suites, microwaves are included!
friendly staff
Thank you very much for the review, we will make sure to let the staff know!
Dear Juan, I am so sorry that we fell short on meeting your expectations. Cleanliness is our top priority. I do apologize and we will follow up with our team here. Thank-you for letting us know, we hope to Welcome you back again soon.