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Recent guest reviews

Beautiful holiday decor!

First, I will state that I enjoy Aloft around the country when I travel for business. This particular Aloft is a little older and well used. The location is in a office park with plenty of restaurants less than a block from the front of the hotel. There is a gated parking lot behind the hotel, but spaces are limited, and the gate was broken allowing anyone dining in the promenade to park there for free. The rest of the property is consistent with the brand; pool table in the lobby, bar with limited food choices etc… The elevators had an odor and in need of cleaning. The room overall was okay, the towels and linens were in need of replacement and seemed to be linen scraped several times. If you are unfamiliar, this means they are thinned to extend their life. The room was reasonably clean, there were some issues in the room in need of repair. For example the bench under the TV had the beam underneath hanging down and clearly broken. As the property was older; there were only 2 USB ports by the desk on the wall, and 1 didn’t work. This particular property did not have a bedside alarm clock or anything actually on the side of the bed for charging. I did order food from the bar, it was average and priced like any other restaurant in the promenade. Based on these inconsistencies with the Marriott brand and their Aloft offering, I rated the stay OK. The common area cleanliness is becoming an issue, especially for pet friendly properties.

Great location, very comfortable with friendly staff.

The staff was very friendly!! And the facility was very clean.

Ben at front desk was very friendly, the hotel is well maintained and good restaurants walking distance

Clean room a b d convenient location.

Very quite and clean facility

Several restaurants within walking distance next to the hotel. There was a common area with families playing games and enjoying the outdoors.

Good hotel...good location... good area. Would stay again.

Everyone and everything was great! A minor complaint to us are the pillows, they are too soft. We always carry our own pillows though...😀

Good hotel, per friendly, restaurants nearby, friendly staff

Loved this property. Bed was most comfortable!!! Would like to know how to buy by one, maybe brand, etc.

Great food assortment within walking or short drive distance.

Just ok. We booked a king and our room had two full size beds.

Great location and super friendly staff. Area has a lot to offer.

Great views and a beautiful area. I highly recommend it!

ALoft was a bit more minimalist than we were expecting. It lacked a feel of comfort in the rooms. The staff was great and always willing to help if anything wasn’t up to par. It seems that they would have less concerns to tend to if they would manage things better up front, but nonetheless they were always willing to fix anything we had concerns about

State Street Plano TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Eisemann Center for the Performing Arts is within 2 miles (3 km) of Aloft Richardson, a Marriott Hotel while other popular attractions such as University of Texas at Dallas are within 3 miles (5 km). This 148-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 50-inch LED TVs with digital channels and first-run movies. Other amenities include refrigerators, coffee makers, and hair dryers.


Property features

Built in 2017, the brand new Aloft Richardson, a Marriott Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite, Multiple Beds, Non Smoking, Courtyard View

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

aloft, Suite, Multiple Beds, Non Smoking, Courtyard View

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

aloft, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Aloft Richardson, a Marriott Hotel

Everyone (12) Couples (7) Family (9)
4
Family

Beautiful holiday decor!

By on Dec 19, 2022

Review comment responded on Dec 23, 2022

Thanks you so much for your amazing review !

3
Business Business

First, I will state that I enjoy Aloft around the country when I travel for business. This particular Aloft is a little older and well used. The location is in a office park with plenty of restaurants less than a block from the front of the hotel. There is a gated parking lot behind the hotel, but spaces are limited, and the gate was broken allowing anyone dining in the promenade to park there for free. The rest of the property is consistent with the brand; pool table in the lobby, bar with limited food choices etc… The elevators had an odor and in need of cleaning. The room overall was okay, the towels and linens were in need of replacement and seemed to be linen scraped several times. If you are unfamiliar, this means they are thinned to extend their life. The room was reasonably clean, there were some issues in the room in need of repair. For example the bench under the TV had the beam underneath hanging down and clearly broken. As the property was older; there were only 2 USB ports by the desk on the wall, and 1 didn’t work. This particular property did not have a bedside alarm clock or anything actually on the side of the bed for charging. I did order food from the bar, it was average and priced like any other restaurant in the promenade. Based on these inconsistencies with the Marriott brand and their Aloft offering, I rated the stay OK. The common area cleanliness is becoming an issue, especially for pet friendly properties.

By on Jul 17, 2022

5
Everyone

By on Jul 17, 2022

5
Family

Great location, very comfortable with friendly staff.

By on May 25, 2022

5
Partner Couples

The staff was very friendly!! And the facility was very clean.

By on May 16, 2022

5
Partner Couples

Ben at front desk was very friendly, the hotel is well maintained and good restaurants walking distance

By on Sep 4, 2021

5
Family Partner Couples

Clean room a b d convenient location.

By on Aug 24, 2021

5
Family

Very quite and clean facility

By on May 13, 2021

5
Everyone

Several restaurants within walking distance next to the hotel. There was a common area with families playing games and enjoying the outdoors.

By on Apr 1, 2021

1
Everyone

By on Mar 7, 2021

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