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Quality Inn West Plano - Dallas

2.5 star property

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Lobby
Lobby
Lobby
Free daily full breakfast
Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
5021 W Plano Pkwy, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪5 min walk‬
  • Place, St. Andrew Methodist Church
    ‪2 min drive‬
  • Place, American Airlines Center
    ‪21 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Plano

Located within a leisurely stroll of Baylor Scott & White The Heart Hospital, Quality Inn West Plano - Dallas is within a few miles (5 km) of Shops at Willow Bend. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Baylor Scott & White The Heart Hospital - 5 min walk - 0.3 miles
  • St. Andrew Methodist Church - 2 min drive - 1.9 miles
  • University of Texas at Dallas - 6 min drive - 4.2 miles
  • Galleria Dallas - 9 min drive - 10.1 miles
  • American Airlines Center - 21 min drive - 22.5 miles

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Love Field Airport (DAL) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Quality Inn West Plano - Dallas

At Quality Inn West Plano - Dallas, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

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Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Plano
Comfort Inn Plano
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano Hotel
Plano Comfort Inn
FairBridge Inn Plano
FairBridge Plano
Quality Inn West Plano Dallas
Quality West Plano Dallas
Comfort Inn Near Plano Medical Center
Quality Inn West Plano Dallas
Quality Inn West Plano - Dallas Hotel
Quality Inn West Plano - Dallas Plano
Quality Inn West Plano - Dallas Hotel Plano

Frequently asked questions

Is a free cancellation option available at Quality Inn West Plano - Dallas?

Quality Inn West Plano - Dallas provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn West Plano - Dallas?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Plano - Dallas on May 9, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Quality Inn West Plano - Dallas?

This hotel is located in Plano, close to Galleria Dallas, The Shops at Legacy, and Legacy West. You'll also find Shops at Willow Bend and Plano Sports Authority within a short drive.

Will I be able to park at Quality Inn West Plano - Dallas?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Quality Inn West Plano - Dallas include a casino at the property?

No, Quality Inn West Plano - Dallas doesn't have a casino.

Is there an indoor pool at Quality Inn West Plano - Dallas?

No, there is no indoor pool at this hotel.

Is Quality Inn West Plano - Dallas good for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and a gym plus some guestrooms include a city view.

Does Quality Inn West Plano - Dallas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn West Plano - Dallas feature a restaurant that includes a breakfast menu?

Quality Inn West Plano - Dallas offers free full breakfasts each morning though there is no restaurant.

Does Quality Inn West Plano - Dallas allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn West Plano - Dallas though service animals are welcome.

Does Quality Inn West Plano - Dallas have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Quality Inn West Plano - Dallas?

The closest major airport to Quality Inn West Plano - Dallas is Love Field Airport (DAL), which is 17.4 mi away (30 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 27 mi away (29-minute drive).

Can I book a room with a balcony at Quality Inn West Plano - Dallas?

No, you won't find guestrooms with balconies at Quality Inn West Plano - Dallas.

Quality Inn West Plano - Dallas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 377 out of 826 reviews
Rating 8 - Good. 241 out of 826 reviews
Rating 6 - Okay. 104 out of 826 reviews
Rating 4 - Poor. 50 out of 826 reviews
Rating 2 - Terrible. 54 out of 826 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alrik

Liked: Cleanliness, amenities, property conditions & facilities
I didn’t use either of those amenities
Stayed 4 nights in Apr 2026

10/10 Excellent

Manuel

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and breakfast setup. Front desk service was very helpful. Peaceful stay
Stayed 6 nights in Dec 2025

8/10 Good

Kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice.
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Stayed 1 night in Jan 2026

4/10 Poor

Julie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Won’t stay here again. Breakfast did not look appetizing and was very limited. Bed was decent and room was clean. Sink top was busted and tub needed some repair. The staff was harassing of my husband who was traveling with his service animal. He was requested twice to provide proof of his animals status. If traveling with a service animal, be aware and choose accordingly.
Stayed 1 night in Dec 2025

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel I would definitely visit again.
Stayed 3 nights in Dec 2025

2/10 Terrible

Janet

Stayed 1 night in Dec 2025

10/10 Excellent

John, Chino

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

8/10 Good

Gregg

Musty smell in room . Fair breakfast. Comfortable bed
Stayed 3 nights in Dec 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Myrna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Manager was friendly and responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kiandra

Stayed 1 night in Dec 2025

10/10 Excellent

Chung

Stayed 1 night in Nov 2025

4/10 Poor

Martha

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms were adequate. The beds were comfortable, and the bathroom is clean. However, the hotel itself looks worn and is in need of refurbishing. The breakfast was lacking, not even serving orange juice.
Stayed 2 nights in Nov 2025

10/10 Excellent

SAUL OVIDIO

Stayed 1 night in Nov 2025

4/10 Poor

James, Farmers Branch

Traveled with family
Disliked: Amenities, property conditions & facilities
The internet is unusable. The staff gives you a tech support line to call as if it's your computer that is the problem when in fact, it's the hotel's problem and they refuse to update their wifi to a usable speed to cover all the rooms. It's totally ridiculous how they deal with the wifi. Heck, I've had far better internet in 3rd world countries. The breakfast is cold and nasty. It's like something that was cooked days before and sat out at room temperature for days on end, totally unedible. The parking lot constantly reeks of marijuana and sometimes inside the hotel as well. I saw somebody letting their dog out in the grassy area next to the hotel when the hotel is supposedly no pets allowed. The insides of the rooms have lots of scrapes on the walls.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and extremely friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Minh Thuc

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

sienneh

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay for the night. rooms were clean. bathroom had an odd smell. but other than that the room was pretty clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities
EXCELLENT STAY STAFF WAS GREAT
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Extremely friendly and accommodating staff.
Stayed 1 night in Nov 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was very kind and polite
Stayed 1 night in Nov 2025

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