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Recent guest reviews

Very nice, clean, and a friendly staff. I wish the indoor pool would have been warmer, i tried to take my kids swimming, but it was too cold for them.

$20 was debited from my card for incidental fees that i never knew about when i booked through Orbitz or even upon checking in. I found out when i checked my bank account trasactions hours after i had checked out. It wouldve been fine just maybe Orbitz and the hotel should put a sign at the desk or let people know instead is running their card secrety and taking it anyway

It was a nice hotel with clean rooms. The breakfast buffet was nice with a good variety. The room came with free Wi-Fi, but it's only good non-video web use. There was a surcharge for the full version. They don't tell you that in the advertisement.

Very friendly staff...clean and comfortable rooms!

Found cockroach in room. Beds are not comfortable. Had a bug fly into our breakfast. Elevator broken down for more than 24 hrs.

It was clean and very comfortable great staff I would definitely stay again

It was found to be just fine and very easy for me location wise. Will stay again.

We always appreciate the friendly staff here ar Fairfield Inn. This is sort of our command center when we spend the night in Pkano. Clean rooms and handy for the places we want to go are two great reasons for choosing this hotel. We will choose it again .

I really liked the staff. They were very helpful, efficient and friendly. Check in was a breeze and the room super clean and nice!!! The location was perfect, not too far from the highway and close to our destination!!!! I will recommend this hotel!!

Decent food nearby (at least 15 restaurants to choose from). Breakfast selection is ok. Nothing special about this place, or any other hotel for that matter. Someone find me a hotel that's more comfortable than my own bedroom and I'll give it >3 stars.

The printer to print boarding passes was not working ant the people at the front desk printed them out for mr. I have no idea if others needed help too but they were helpful to me.

We've stayed at this hotel before & always had good experience. This time was also fine, but with a few problems. It was noisier this time & also our TV kept turning on & off - even after we told management

Good central location. Clean rooms. No problems.

Had to ask for new sheets when we checked in. The ones on the bed were stained. It was kinda gross!! Need to vaccum the stairs, same dirt there the whole time we were there.(3 days) Need to pick up dirty towels laying around the pool. When we were done swimming the same towels that were there when we left were still there in the morning. Breakfast was good, but tables and chairs need to also be cleaned up.

We were in town for a leisurely family weekend to attend a video game tournament with my teenage son. The location of this hotel was excellent with plenty of shopping, restaurants and entertainment just minutes away. The indoor pool and whirlpool were nice considering it rained all weekend! The room was spotless with super soft, comfortable beds. The kids loved the flat screen tv. The staff was very helpful and super friendly. We would definitely consider staying here again in the future.

Great hotel, easy to find, central to everything in the area. Staff was friendly, informative and willing to help. Breakfast was the normal thing, but everything was there, there was plenty and they didn't scrimp on the good stuff.

We felt comfortable at this hotel. To us, safety is a big issue & this hotel is in a good location & well lighted.

West Plano Parkway Plano TX

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Fairfield Inn & Suites Dallas Plano places you within a 15-minute drive of popular attractions such as Galleria Dallas and The Shops at Legacy. This 99-room hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free self parking.


Rooms

Fairfield Inn & Suites Dallas Plano's 99 rooms provide refrigerators, coffee makers, and free local calls. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Fairfield Inn & Suites Dallas Plano enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Fairfield Inn & Suites Dallas Plano

Everyone (7) Couples (3) Business (2) Family (7) Friends (1)
5
Everyone

By on Jan 24, 2021

5
Everyone

By on Jul 29, 2020

5
Family

Very nice, clean, and a friendly staff. I wish the indoor pool would have been warmer, i tried to take my kids swimming, but it was too cold for them.

By on Jan 6, 2020

4
Everyone

By on Aug 20, 2019

Review comment responded on Aug 21, 2019

Thank you for rating your experience at the Fairfield by Marriott Dallas Plano. It was a pleasure hosting you.

4

surprise incidental charge

Everyone

$20 was debited from my card for incidental fees that i never knew about when i booked through Orbitz or even upon checking in. I found out when i checked my bank account trasactions hours after i had checked out. It wouldve been fine just maybe Orbitz and the hotel should put a sign at the desk or let people know instead is running their card secrety and taking it anyway

By , from Plano on Mar 10, 2018

Review comment responded on Mar 12, 2018

Hello Gsz09, Thank you for choosing the Fairfield Inn Dallas/Plano, I'm sorry to hear that you were not informed about our incidental fee upon check in or prior to your reservation. The $20 incidental fee is only an authorization and you should see it back in 3-7 business days after your checkout date. Please feel free to contact the hotel for further questions. We hope that we were still able to offer you a great stay and that you will come back to us next time your travels bring you to Plano.

4

nice hotel.

Everyone

It was a nice hotel with clean rooms. The breakfast buffet was nice with a good variety. The room came with free Wi-Fi, but it's only good non-video web use. There was a surcharge for the full version. They don't tell you that in the advertisement.

By , from Chicago on Oct 30, 2017

5

close to restaurants and shops

Everyone

Very friendly staff...clean and comfortable rooms!

By , from B on May 30, 2016

1
Everyone

Found cockroach in room. Beds are not comfortable. Had a bug fly into our breakfast. Elevator broken down for more than 24 hrs.

By on May 3, 2016

Review comment responded on May 12, 2016

Dear Guest, Thank you for taking the time to review the Fairfield Inn & Suites Dallas Plano. I'm very sorry to hear about the experience you had at our hotel. I assure you that this is not typical of our guests. Your comments will be shared with my team to ensure that others do not have the same experience. We hope you will allow us another chance to host you and show you this was an isolated incident. Sincerely, Lisa H. General Manager

5

awesome

Family

It was clean and very comfortable great staff I would definitely stay again

By on Mar 10, 2015

4

very convenient location

Family

It was found to be just fine and very easy for me location wise. Will stay again.

By on Nov 29, 2014

Fairfield Inn & Suites Dallas Plano

4712 West Plano Parkway, Plano, TX 75093
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