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Recent guest reviews

It was comfortable for a family with four children!

Reasonable price and good location. Staff are very nice and the rooms ate clean.

Great front desk service and room was spotless. Only downside -- and not Quality Suites fault -- but the hotel is hard to get to because of Dallas' highway exit and access one way frontage road system. If you miss the exit, which is well in advance of the hotel location, you have to go to the next exit and circle back a mile or so to pick up the frontage road where you can go in the right direction.

It was an okay stay. My only complaint was I had very little water pressure with the shower, and was really bad my last day there. And the bathroom had a funky/foul odor. Other than that it was a solid hotel and the room was very clean.

Nice hotel, breakfast left me wanting and the beds are hard.

Very clean and comfortable rooms with friendly staff

Newly renovated, low cost hotel. Nearby restaurants and other services.

Would never stay here again. Whole hotel dirty and smells. Rotten food on elevator floor. Could hardly breathe walking in hallways because of smell. People smoking in hallways. Absolutely gross and horrible hotel.

hotel is Very Dirty, rude staff and very noisy at night.

Half of the hotel is under construction. The bar is not open. We were told that "You are welcome to watch TV in the bar/lounge area, but you can not bring food or drink in that area". There were sugar ants in our bathroom. The carpet was old and musty. The elevator was due for an inspection. The luggage dolly was in need of WD-40, was not sturdy(it felt like it was about to fall apart on us), and it didn't turn very well. The breakfast was very disappointing too. We tried just the eggs and the coffee, because everything seemed pretty sketchy, and they were both gross. We decided to eat breakfast at Taco Cabana instead. And the pool and hot tub were filled in with what looked like potting soil. At one point you could tell this hotel was great and beautiful, but now it's just so disappointing. The pictures I saw of this place had to have been old stock photos, because that is not what I got upon arrival.

Not a good hotel i would recommend. The chair in the room was torn and had a smell to the hallways.

No issues, breakfast wasn't too great but it's okay

Nothing else besides fair price. I have no any reasons to write.

I'd like to see this hotel after renovations. The Hotel staff was exceptional

The room was clean and comfortable. Everything at the hotel was nice. No issues. It's an older building and there is a smell. We slept with a window open to air it out. Everything else was great!!

We were in over a whirlwind weekend to go house-hunting and needed a place to sleep for two nights. The Quality Inn Plano East - Richardson fit the bill. Parking lot was a mess due to construction, and the location is not aesthetically appealing, but our room was second floor and quiet. As another reviewer mentioned, it's an old property and smells a tad musty; worse in the elevator, and the non-smoking rooms/floors were probably smoking at some point in time. But the room, sheets, towels, etc. were all clean and good quality, and the beds were comfortable enough to foster good rest. It's no resort destination, but if all you need is a place to sleep and shower, and get a good breakfast in the bargain, it's a solid value.

The hotel was not comparable to other Quality Inn. Something uncomfortable in the hotel. Breakfast hall was good but breakfast was not that great. I believe the management of the hotel is not serious and just they want to run the hotel as it is.

N. Central Expressway Plano TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Within a short walk of ArtCentre of Plano, Quality Inn & Suites Plano East - Richardson is within a mile (2 km) of Collin Creek Mall. This 89-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

Quality Inn & Suites Plano East - Richardson's 89 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and fans are also standard.


Property features

Quality Inn & Suites Plano East - Richardson features a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.

Room options

1 King Bed, Suite, Nonsmoking with 2 Person sofabed

1 King Bed and 2 Double Sofa Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites Plano East - Richardson

Everyone (24) Business (32) Couples (21) Family (21) Friends (1) Other (6)
5
Family with small children

It was comfortable for a family with four children!

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

THANK YOU FOR THE POSITIVE FEEDBACK. WE WERE GLAD TO HEAR THAT YOUR RECENT STAY WITH US WAS GREAT. WE HOPE TO SEE YOU AGAIN SOON.

4
Everyone

Reasonable price and good location. Staff are very nice and the rooms ate clean.

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

THANK YOU FOR THE POSITIVE REVIEW. WE ARE GLAD TO HEAR ABOUT YOUR RECENT STAY WITH US.

5
Everyone

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Thank you for the positive review. We are glad to hear about your recent stay with us was wonderful.

4
Family

Great front desk service and room was spotless. Only downside -- and not Quality Suites fault -- but the hotel is hard to get to because of Dallas' highway exit and access one way frontage road system. If you miss the exit, which is well in advance of the hotel location, you have to go to the next exit and circle back a mile or so to pick up the frontage road where you can go in the right direction.

By on Jun 22, 2019

Review comment responded on Jun 27, 2019

THANK YOU FOR THE POSITIVE FEEDBACK. WE ARE GLAD YOU ENJOYED YOUR RECENT STAY WITH US.

4
Everyone

By on May 3, 2019

Review comment responded on May 4, 2019

Thank you for the positive feedback. We are glad to hear you had a wonderful stay with us.

4
Everyone

It was an okay stay. My only complaint was I had very little water pressure with the shower, and was really bad my last day there. And the bathroom had a funky/foul odor. Other than that it was a solid hotel and the room was very clean.

By on Jan 31, 2019

Review comment responded on Feb 2, 2019

Thank you for the review. We do apologize for any inconvenience you encountered during your stay. We will make sure to take your concerns to the right department so that problems like this do not occur.

4
Everyone

Nice hotel, breakfast left me wanting and the beds are hard.

By on Dec 18, 2018

Review comment responded on Dec 19, 2018

Thank you for the feedback. We hope to see you again soon.

5
Everyone

Very clean and comfortable rooms with friendly staff

By on Dec 9, 2018

Review comment responded on Dec 10, 2018

THANK YOU FOR THE POSITIVE FEEDBACK. WE HOPE TO SEE YOU AGAIN SOON.

5
Everyone

By on Oct 29, 2018

Review comment responded on Oct 31, 2018

Thank you for your positive feedback. We are glad to hear you had a positive experience staying at our location. Please do visit us again soon.

3
Everyone

Newly renovated, low cost hotel. Nearby restaurants and other services.

By on Jul 6, 2018

Review comment responded on Jul 11, 2018

Thank you for your feedback. Your feedback helps us in improving the quality of our service. Please do let us know the problems you encountered during your stay so we may work on them with the appropriate departments. Please do come back to stay with us next time you visit.

Quality Inn & Suites Plano East - Richardson

1616 N. Central Expressway, Plano, TX 75074
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