Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Hotel in Plano with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Studio Suite | 1 bedroom, down comforters, in-room safe, individually decorated
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2401 E George Bush Highway, Plano, TX, 75074
  • CityLine
    ‪2 min drive‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • Plano Convention Center
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

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Room options

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Plano

Located within a mile (2 km) of CityLine, Candlewood Suites Dallas Plano East Richardson by IHG is within 3 miles (5 km) of ArtCentre of Plano. This 92-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • CityLine - 2 min drive - 1.6 miles
  • Eisemann Center for the Performing Arts - 4 min drive - 3.2 miles
  • Curtis Culwell Center - 5 min drive - 4.4 miles
  • University of Texas at Dallas - 6 min drive - 6.0 miles
  • Plano Convention Center - 7 min drive - 6.7 miles

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel in Plano with a 24-hour fitness center and a 24-hour business center
Guests of Candlewood Suites Dallas Plano East Richardson by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a terrace, laundry facilities, and a gift shop.
Guests can expect to find free WiFi and 42-inch TVs with cable channels and DVD players. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchens, dining areas, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is free cancellation available at Candlewood Suites Dallas Plano East Richardson by IHG?

Candlewood Suites Dallas Plano East Richardson by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on Jul 28, 2025 start from $75.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Candlewood Suites Dallas Plano East Richardson by IHG?

This hotel is located in Plano, close to CityLine, Eisemann Center for the Performing Arts, and Oak Point Park & Nature Preserve. You'll also find Hawaiian Falls Garland and ArtCentre of Plano within a short drive.

Will I be able to park at Candlewood Suites Dallas Plano East Richardson by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Dallas Plano East Richardson by IHG include a casino at the property?

No, Candlewood Suites Dallas Plano East Richardson by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Dallas Plano East Richardson by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites Dallas Plano East Richardson by IHG?

Amenities that appeal to couples at this hotel include a kitchen, a down comforter, and a rainfall showerhead.

Are there hot tubs at Candlewood Suites Dallas Plano East Richardson by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Dallas Plano East Richardson by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Dallas Plano East Richardson by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Dallas Plano East Richardson by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Dallas Plano East Richardson by IHG for a fee of USD 20 per pet, per night.

Does Candlewood Suites Dallas Plano East Richardson by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Dallas Plano East Richardson by IHG?

The closest major airport to Candlewood Suites Dallas Plano East Richardson by IHG is Love Field Airport (DAL), which is 20.3 mi away (33 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 28.1 mi away (31-minute drive).

Are there rooms with balconies at Candlewood Suites Dallas Plano East Richardson by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Dallas Plano East Richardson by IHG.

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 237 out of 493 reviews
Rating 8 - Good. 140 out of 493 reviews
Rating 6 - Okay. 49 out of 493 reviews
Rating 4 - Poor. 23 out of 493 reviews
Rating 2 - Terrible. 44 out of 493 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Stayed 4 nights in May 2025

2/10 Terrible

Marisol, Colorado Springs

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom tub filthy and broken covered walls with hair never cleaned properly dust on all cabinets and fridge - Stevie Wonder is cleaning this room good for you on hiring the disabled but will never stay here again
Stayed 1 night in Mar 2025

2/10 Terrible

Marisol, Colorado Springs

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean bathroom with clumps of hair and filthy broken bathroom shower with dirt rings - no floor Matts provided disgusting will never stay again
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Business traveler
Liked: Staff & service
Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

KaTina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

craig

Stayed 2 nights in Mar 2025

10/10 Excellent

Denisha

Traveled with family
The stay here for my nephew was excellent! Special Thanks to Ms. Shay and the Manager Ms. Tyeshia! They were always welcoming, respectful and kind. The hotel was clean and safe!
Stayed 7 nights in Mar 2025

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Leye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Deonna

Liked: Property conditions & facilities
Stayed 13 nights in Feb 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

The bad and the good.

I've stayed here twice now and both times were ok. The two gripes that I have are 1) turning into/out of the parking lot onto the frontage road is difficult to say the least. It can be very dangerous. 2) I respect the fact that some folks like to cook in their rooms because eating out is expensive * but* with several different rooms cooking several different meals the hallways smell very unpleasant at times and the odors make it into my room. Something should be done about this. On the plus side, the room was clean,the bed was comfortable, and it was quiet. The hotel staff was very pleasant as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

craig

Stayed 2 nights in Feb 2025

8/10 Good

Amber

Stayed 4 nights in Feb 2025

6/10 Okay

Kristen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Bad smell

The hotel and room had a very weird smell. It was not pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

6/10 Okay

CLIFF

Stayed 3 nights in Jan 2025

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quite location
Stayed 1 night in Nov 2024

2/10 Terrible

irfana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person attitude was terrible… He is not accommodating and rude behavior.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jas

Stayed 1 night in Dec 2024

8/10 Good

Anjum, burlington

Liked: Cleanliness, staff & service, property conditions & facilities
An ok place for the price.
Stayed 9 nights in Nov 2024