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Candlewood Suites Dallas Plano East Richardson

2.5 out of 5.0

Recent guest reviews

I haven't stayed at a Candlewood Suites before..but will make sure that I do in the future. I didn't have a reservation, but they did have a Queen room available. Had all the amenities of home. A kitchen, full sized fridge, microwave, and the plates, utensils, etc needed to cook a meal. What I was really, really impressed with was the Pantry items they had available in the lobby. Huge selection of Microwaveable Marie Callender dinners, milk, eggs, Spam.. candy, ice cream, so many things at an affordable price. It was a welcome relief for me that I didn't have to go out to eat. The cost was extremely fair for a very clean room with Wifi and all the amenities you would expect from a home away from home. Thank you Candlewood Suites for making my stay very enjoyable.

If you are looking for a good value I found it at Candlewood Suites in Plano. The key things that I look for in a good deal. Is the hotel clean and updated, good staff that are professional and friendly. I asked for a room away from the expressway and they gladly accommodated my request. The room was a handicap room which is larger and seemed like it had hardly ever been used. Everything was in perfect order. The suite came with a desk, micro, coffee brewer, refrigerator, nice LCD TV and DirecTV which I liked very much because it had all the channels I am use to watching. The bathroom was very clean and the towels were thick and substantial. The bed was a queen and the mattress was a bit softer than the firm that I have at home, but was comfortable. I was able to close the curtains to give me a total black out in the room. If I had one complaint it would be the shower. I realize everyone is being forced to use low flow rates to save water these days, but I really missed my stronger force shower at home, oh well I cannot fault Candlewood for that. The breakfast in the morning was adequate for me. Do not expect a full blown buffet. I did like the coffee very much@! I will definitely stay at Candlewood again and recommend to my friends for this location.

I came to Dallas for a weekend trip in December to visit family. Room: Average size originally, but Kori, the General Manager, gave us an upgrade when we checked in. I had all the basics for a short stay: great hot water pressure, no smoking smell (I was on the 4th floor), firm mattress, working heater, and a kitchenette with supplies. Basically, what one would expect in a Candlewood. She was extremely helpful in giving us various directions within the city, suggesting good restaurants and shopping (you'll have to drive). I would have appreciated a safe in the room. The room wasn't serviced, but I expected that since I read that they're serviced every 6 days and I was there for 2. I would stay again if coming to the area.

Stayed here while in town for work, checked in after midnight so that went quite quick. Awoke with a letter under my door for checkout, and the room wasn't serviced during my four day stay - so I didn't have much interaction with staff. The fifth floor smelt of cigarette smoke, which was odd for a non-smoking floor. You couldn't really smell it in the room, but it wasn't very nice to walk through The room was decent, kitchenette, desk and functional bathroom. All the taps/faucets in my room were loose and leaked water when you touched them. As they were mixer taps, the water was permanently warm - no cold glass of water. The ironing board was pretty bad, and the cover had marks burnt all over it, same could be said for the iron. Not a great impression when you are going in to work. The bed was ok, tad firm. Pillows were quite annoying, very lumpy and large in the beginning, lumpy and flat soon after. The air conditioning helped with the humidity out, and made the room more comfortable. The cable was good, which was placed in a position where you could see it from everywhere in the room, even from the toilet. It wasn't a bad stay, but I wasn't comfortable given the smoke, poor taps/faucets etc. It made my stay feel dated. I felt better at the hotels I stayed at in Houston and San Antonio after this. Would recommend if you're looking for somewhere you can be self sufficient, as it has the basics. Try and get a room away from the smoke.

Nice large suite with kitchenette. Room was fresh and clean, and stocked with everything we could need. Very little noise from other rooms. Front desk was very helpful. Hotel was every bit as nice as the one next door that we paid twice as much for.

I stayed for a work week when I was last in town. It was fine. I had a problem with the room my first night and the staff moved me to a different room. They even found my laundry I forgot to pack up. It's no frills, but it was clean and comfortable.

If you don't smoke you are out of luck. My non-smoking room stunk like cigarettes all the time thanks to floor above me. It made my clothes smell too. Power goes out at least once a day and they don't mention at check in you get room service only 1x a week and only 2 towels at a time. Front desk team is nice but they seem overwhelmed most of the time. Very disappointed in my stay

The staff was incredibly friendly and helpful but the stench of mildew hit us as soon as we walked into the room - Great room, but the a/c leaked all over the living room carpet so we were limited to the bedroom but we were only staying for one night and had just driven through three states so we were too exhausted to move. We have family in the area so we will definitely give this location another try.

The location of this hotel is ideal for me, because our offices, are just around the corner. I have stayed at other Candlewood hotels, but this one seemed more like an upscale high rise. A clean quite room is important to me, and this one hit the spot. Will return often for work.

This Candlewood location was just around the corner from our offices, so the location was ideal. I have stayed at other Candlewood hotels, but this one seemed newer and more upscale. My room was near the highway, but no issue with noise. There was not a breakfast, but good choices nearby. Will be back next month, and will stay here again.

2401 E George Bush Highway Plano TX

Candlewood Suites Dallas Plano East Richardson is located within a few miles (5 km) of ArtCentre of Plano and Interurban Railway Musuem. This 92-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Also nearby are Collin Creek Mall and Eisemann Center for the Performing Arts.


All 92 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Coffee makers, free local calls, and ironing boards are also standard.

Property features

At Candlewood Suites Dallas Plano East Richardson, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking and a free area shuttle. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include laundry facilities, barbecue grills, and a gift shop.

Room options

Standard Room

Twin 1 | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio Suite, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 66 reviews