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Candlewood Suites Dallas Plano East Richardson by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Exterior
Exterior
Fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2401 E George Bush Highway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Place, American Airlines Center
    ‪19 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down comforters, in-room safe, individually decorated

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Plano

Located within a mile (2 km) of CityLine, Candlewood Suites Dallas Plano East Richardson by IHG is within 3 miles (5 km) of ArtCentre of Plano. This 92-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • CityLine - 2 min drive - 1.6 miles
  • ArtCentre of Plano - 4 min drive - 3.2 miles
  • Galleria Dallas - 10 min drive - 13.5 miles
  • American Airlines Center - 19 min drive - 22.4 miles
  • Kay Bailey Hutchison Convention Center - 20 min drive - 23.6 miles

Getting around

  • Shiloh Road Station - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 33 min drive

Restaurants

  • ‪Wildwood - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪RaceTrac - ‬3 min walk
  • ‪Jack in the Box - ‬2 min drive

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Guests of Candlewood Suites Dallas Plano East Richardson by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a terrace, laundry facilities, and barbecue grills.
Guests can expect to find free WiFi and 42-inch TVs with cable channels and DVD players. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchens, dining areas, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is free cancellation available at Candlewood Suites Dallas Plano East Richardson by IHG?

Candlewood Suites Dallas Plano East Richardson by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on Apr 26, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Candlewood Suites Dallas Plano East Richardson by IHG?

This hotel is located in Plano, close to Firewheel Town Center Mall, CityLine, and Eisemann Center for the Performing Arts. You'll also find Oak Point Park & Nature Preserve and ArtCentre of Plano within a short drive.

Is there parking available at Candlewood Suites Dallas Plano East Richardson by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites Dallas Plano East Richardson by IHG include a casino at the property?

No, Candlewood Suites Dallas Plano East Richardson by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Dallas Plano East Richardson by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites Dallas Plano East Richardson by IHG?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a kitchen.

Does Candlewood Suites Dallas Plano East Richardson by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Dallas Plano East Richardson by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Dallas Plano East Richardson by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Dallas Plano East Richardson by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Dallas Plano East Richardson by IHG for a fee of USD 20 per pet, per night.

Does Candlewood Suites Dallas Plano East Richardson by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Dallas Plano East Richardson by IHG?

The closest major airport to Candlewood Suites Dallas Plano East Richardson by IHG is Love Field Airport (DAL), which is 23.9 mi away (35 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is around 22 mi away.

Are there rooms with balconies at Candlewood Suites Dallas Plano East Richardson by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Dallas Plano East Richardson by IHG.

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 265 out of 560 reviews
Rating 8 - Good. 156 out of 560 reviews
Rating 6 - Okay. 57 out of 560 reviews
Rating 4 - Poor. 28 out of 560 reviews
Rating 2 - Terrible. 54 out of 560 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness
Good value, clean, nice staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2026

10/10 Excellent

LaShannon

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff were amazing and the room made my expectation.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was quiet but the aggressive breed of animals they have staying is not so friendly
Stayed 7 nights in Dec 2025

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities, room comfort
Pretty nice found a roach in one of the rooms but they gave me a nice clean one same day
Stayed 8 nights in Dec 2025

6/10 Okay

Sridhar

Business traveler
Liked: Cleanliness
Decent stay
Stayed 14 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was clean staff was nice
Stayed 7 nights in Dec 2025

8/10 Good

Kizza

Stayed 10 nights in Dec 2025

10/10 Excellent

Robert

Stayed 7 nights in Dec 2025

8/10 Good

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant inside and staff was friendly but outside was scary- poor lighting at night! Tv remote didn't work. Staff said couldn't fix it.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Yes the staff is great and room clean
Stayed 14 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good no breakfast but can cook in room easy to find off highway
Stayed 4 nights in Nov 2025

4/10 Poor

DIRK

Disliked: Cleanliness, property conditions & facilities, room comfort
Had to try 3 different rooms to find one that did not smell like dog.
Stayed 8 nights in Nov 2025

8/10 Good

Rosita

Stayed 9 nights in Oct 2025

10/10 Excellent

Ashley

Traveled with pets
Everything was great
Stayed 14 nights in Nov 2025

6/10 Okay

Travis

Stayed 1 night in Nov 2025

8/10 Good

Trillyne

Traveled with partner
Liked: Amenities
I did not hate this hotel stay. Everything is pretty average, staff at the front desk was kind, always provided anything we needed. The kitchen was fully equiped, bathroom clean with fresh towels. Dove soap for shampoo, conditioner, body wash and hand soap. Which was lovely. Free washer and dryer, and a small store for any toiletries or snacks/ frozen meals. The stay was nice, the worst thing that happened was a hair from the previous visitor was on the bed sheet. No bugs no stink, barley heard any neighbors.
Stayed 4 nights in Nov 2025

6/10 Okay

ellaine, rockville

Stayed 3 nights in Oct 2025

2/10 Terrible

Bennie

Business traveler
Disliked: Cleanliness, property conditions & facilities
The Desk manager was rude. The worst check in experience in my life.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good for the short amount of time we were there, it was just an overnight trip.
Stayed 1 night in Oct 2025

2/10 Terrible

Sandeep

Stayed 2 nights in Oct 2025

4/10 Poor

Tifani

Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Marcus, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Marisol, Colorado Springs

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room checked into was infested with cockroaches and had to move second room also had dirty bed sheets and bathroom had hair in tub and mold as well as cobwebs and dirty bedroom and lighting - chairs and lampshades with holes and broken tried to complain to front desk worker and she advised I was not allowed to return since I complained about the conditions! Disgusting an embarrassment to IHG
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and accommodating. The hotel was clean, parking area well lit, and all outside doors required key access to enter. We felt very safe at this location.
Stayed 2 nights in Oct 2025

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