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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Exterior
Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2401 E George Bush Highway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, Galleria Dallas
    ‪11 min drive‬
  • Place, American Airlines Center
    ‪22 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite

Down comforters, in-room safe, individually decorated

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Plano

Located within a mile (2 km) of CityLine, Candlewood Suites Dallas Plano East Richardson by IHG is within 3 miles (5 km) of Collin Creek Redevelopment. This 92-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • CityLine - 2 min drive - 1.6 miles
  • University of Texas at Dallas - 8 min drive - 6.0 miles
  • Galleria Dallas - 11 min drive - 13.5 miles
  • American Airlines Center - 22 min drive - 22.7 miles
  • Dallas Market Center - 23 min drive - 25.4 miles

Getting around

  • Shiloh Road Station - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 33 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Wildwood - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪RaceTrac - ‬3 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Guests of Candlewood Suites Dallas Plano East Richardson by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect to find free WiFi and 42-inch TVs with cable channels and DVD players. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchens, dining areas, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Pool
  • Hot tub
  • Breakfast included
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Jun 16 - Jun 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is free cancellation available at Candlewood Suites Dallas Plano East Richardson by IHG?

Candlewood Suites Dallas Plano East Richardson by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on Jun 17, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Candlewood Suites Dallas Plano East Richardson by IHG?

This hotel is located in Plano, close to Firewheel Town Center Mall, CityLine, and Eisemann Center for the Performing Arts. You'll also find Oak Point Park & Nature Preserve and Firewheel Golf Park within a short drive.

Is there parking available at Candlewood Suites Dallas Plano East Richardson by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites Dallas Plano East Richardson by IHG include a casino at the property?

No, Candlewood Suites Dallas Plano East Richardson by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Dallas Plano East Richardson by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites Dallas Plano East Richardson by IHG?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a kitchen.

Does Candlewood Suites Dallas Plano East Richardson by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Dallas Plano East Richardson by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Dallas Plano East Richardson by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Dallas Plano East Richardson by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Dallas Plano East Richardson by IHG for a fee of USD 20 per pet, per night.

Does Candlewood Suites Dallas Plano East Richardson by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Dallas Plano East Richardson by IHG?

The closest major airport to Candlewood Suites Dallas Plano East Richardson by IHG is Love Field Airport (DAL), which is 23.9 mi away (35 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is around 22 mi away.

Are there rooms with balconies at Candlewood Suites Dallas Plano East Richardson by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Dallas Plano East Richardson by IHG.

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 269 out of 565 reviews
Rating 8 - Good. 156 out of 565 reviews
Rating 6 - Okay. 57 out of 565 reviews
Rating 4 - Poor. 28 out of 565 reviews
Rating 2 - Terrible. 55 out of 565 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Staff friendly, it was quiet and very clean and comfortable 👌
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
The room was clean and the hotel staff is very friendly
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Sridhar

Liked: Cleanliness
Decent stay
Stayed 14 nights in Aug 2025
Verified

10/10 Excellent

Lakenua

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness
Good value, clean, nice staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Very comfortable, very clean,staff was awesome and very welcoming. The room was awesome!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Yes the staff is great and room clean
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was clean staff was nice
Stayed 7 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
parking was good and the ammenities were good.......staff at checking and check out seemed more interested in talking on the phone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaShannon

Liked: Cleanliness, staff & service, amenities
The staff were amazing and the room made my expectation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quite. Peaceful. Safe.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good no breakfast but can cook in room easy to find off highway
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good for the short amount of time we were there, it was just an overnight trip.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities, room comfort
Pretty nice found a roach in one of the rooms but they gave me a nice clean one same day
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ashley

Everything was great
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was quiet but the aggressive breed of animals they have staying is not so friendly
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and accommodating. The hotel was clean, parking area well lit, and all outside doors required key access to enter. We felt very safe at this location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jiping

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business trip!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

It was a great stay enjoyed myself
Stayed 5 nights in Jul 2024
Verified

2/10 Terrible

Xiaotong

There are ants on the bed . No room cleaning on time
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, room comfort

Great place to stay

It's not the newest hotel in the area, but I got to say it's clean, the staff was nice and the room was really comfortable. I slept like a baby. I had no problem finding where to park. I'd would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Lonnie

Disliked: Cleanliness, amenities
Room smell like dog
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Meagan

Disliked: Cleanliness, staff & service, amenities
Horrible service!!
Stayed 1 night in Feb 2026

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