Stayed here many times.. I have no complaints… Give it a 10 on all around service!!
This property was clean and comfortable awesome location very close to dining and shopping great area felt safe staff was friendly and attentive definitely worth a visit
My sister and I loved our stay here! Can’t wait to visit again! Would definitely stay here again the room made us feel more at home then a hotel.
The hotel it self was very cool and fun. The staff, not go great. Check-in took forever. They kept trying to give me a 3 rooms, when I only booked one. Then let’s talk about the noise…wow! There was a full blown party above us. I tried to be patient, but I was done at 2:30am. I called the front desk about the noise issue coming from the room above us. Nothing was done. At 3:30am I went down to the front desk and asked what could be done. Nothing…that’s what, nothing at all. I went to the room above us and beat on the door and asked them to stop. I’m so tired of staying in hotels where security does nothing for noise. It’s ridiculous. I get having fun and enjoying being out of town, BUT staying up all night with zero respect is ridiculous. Then you have hotels that do nothing for people that need some sleep. I won’t be back.
I STAY HERE OFTEN.. STAFF ALWYAS KNOWLEGABLE. FRIENDLY AND HELPFUL.. CLEAN AND QUIETT.. GOOD PRICES AT TIMES..
Love the shower !
stay here often.. just a real nice comfy cozy place TO STAY
Hotel was good, although the second floor smelled like cigarette smoke in the hallway
ALWAYS CLEAN.. STYLISH... VERY COMPFY PLACE TO CHEILL AND RELAX..GREAT LOCATION. EASY ACCESS.. LOVE THE OVERHEAD RAINFALL SHOWER.. ONE OF MY FAVORITE GET AWAY STAYS !!
Staff very friendly
I STAY HERE OFTEN.. GREAT PLACE.. THIS STAY WA S OK BUT THERE WAS A LOUD PARTY TILL AT LEAST 11PM... ALSO THE SHADE TO BLOCK ALL LIGHT OUT WAS MISSING.. SO THIS TIME I GIVE IT AN OK..
What’s not to like? A good vibe and friendly staff. Fast check in process and very accommodating.
Located in Legacy Park, NYLO Dallas Plano Hotel, Tapestry Collection by Hilton is adjacent to Solar Eclipse April 8th 2024 and within a mile (2 km) of other popular sights like Stonebriar Centre Mall. This 3.5-star hotel has 176 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
Guests can expect 50-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free long-distance calls, and free local calls. Housekeeping is available on request.
At NYLO Dallas Plano Hotel, Tapestry Collection by Hilton, guests enjoy features like an outdoor pool, a gym, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this boutique hotel include free WiFi in public areas, conference space, and a business center.
Stayed here many times.. I have no complaints… Give it a 10 on all around service!!
Thanks for the outstanding rating, Bruce, and for your continued patronage!We're delighted your time at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
This property was clean and comfortable awesome location very close to dining and shopping great area felt safe staff was friendly and attentive definitely worth a visit
Thank you for taking the time to leave this wonderful review, Brian! We're thrilled to know you enjoyed your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton so much! We strive for excellence so we're pleased to hear you appreciated not only our prime location and courteous staff, but also our refreshed and comfortable facilities! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
My sister and I loved our stay here! Can’t wait to visit again! Would definitely stay here again the room made us feel more at home then a hotel.
Thank you for sharing with us, Kayla! We're delighted to hear you had a fantastic time with us at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We're so glad you enjoyed our comfortable facilities so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us. Please come visit us again in the near future for another lovely experience!
The hotel it self was very cool and fun. The staff, not go great. Check-in took forever. They kept trying to give me a 3 rooms, when I only booked one. Then let’s talk about the noise…wow! There was a full blown party above us. I tried to be patient, but I was done at 2:30am. I called the front desk about the noise issue coming from the room above us. Nothing was done. At 3:30am I went down to the front desk and asked what could be done. Nothing…that’s what, nothing at all. I went to the room above us and beat on the door and asked them to stop. I’m so tired of staying in hotels where security does nothing for noise. It’s ridiculous. I get having fun and enjoying being out of town, BUT staying up all night with zero respect is ridiculous. Then you have hotels that do nothing for people that need some sleep. I won’t be back.
Hello and good morning. We apologize for any inconveniences that made your stay uncomfortable. Our goal is to make each and every guest feel welcomed staying at our hotel. Due to high occupancy sometimes it can get a little noisy. Again we do apologize for inconvenience and thank you for the feedback.
I STAY HERE OFTEN.. STAFF ALWYAS KNOWLEGABLE. FRIENDLY AND HELPFUL.. CLEAN AND QUIETT.. GOOD PRICES AT TIMES..
Thank you for taking the time out to do the Hilton survey and staying with us at the NYLO Plano. We value your feedback. We are glad you had a great stay with us and hope to see you again.
Love the shower !
Thank you for the positive review
Thanks for the amazing rating, Kyle!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton!