This is a really unique hotel with a trendy, loft decor. I like this hotel, but think it’s more suited for adults than families.
The design of the property and the way the rooms we’re
Very clean room. Good quality beds. Mattress and pillows are great.
The hotel staff was warm, welcoming, and accommodating. The hotel was also not far from where we needed to be that particular weekend so we were pleased.
1 towel was a little dirty, everything else was great
Wonderful experience ! Beautiful facility and location; the pool and bar was lovely. Front desk friendly and courteous.
Loved it great place comfy beds great staff friendly and helpful
I loved everything about the Nylo Hotel one of my favorite places to stay thank you for giving me a good deal
The hotel bed had black hairs on the bedding. I have blonde hair so know the hairs are not mine. The hair grossed me out. The other thing is the hotel does not have refrigerators, which was let down. After I ordered take out I didn't have a place to store my leftovers. I ended up using the bucket of ice to keep good chilled.
Room wasn’t ready when I initially got to hotel but everything else was ok
Nice new hotel with a friendly staff. Will stay again the next time I am in the area.
The hotel was nice and well kept. A little more modern than I like with the cement floors in the rooms.
Everything was good just the sinks seem to drain slow I have visited this hotel on 3 different occasions and had the same problem in every room.
FRIENDLY STAFF.. CLEAN... MODERN... GOOD LOCATION... LOVED THE LOOKS OF THE ROOM... BED WAS VERY COMFY... ROOM LIGHTS GOOD.. GREAT FOR JUST RELAXING..
Seamless check in and they didn't bother me with my late check-out. The hotel was beautiful, different and a very nice experience.
Easy check in and out. I asked for an additional ice bucket and actually got it. The restaurant features mediocre food at a high price. My room was well-situated--ice machine and stairs right across the hall. Pretty quiet even though hotel is on the busy Preston corridor.
Located in Legacy Park within a mile (2 km) of Stonebriar Centre Mall, NYLO Dallas Plano Hotel, Tapestry Collection by Hilton is within 2 miles (3 km) of other popular sights such as The Shops at Legacy. This 3.5-star hotel has 176 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to noon.
All 176 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. 50-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Laptop-compatible safes, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
At NYLO Dallas Plano Hotel, Tapestry Collection by Hilton, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this boutique hotel include conference space, a 24-hour business center, and a library.
This is a really unique hotel with a trendy, loft decor. I like this hotel, but think it’s more suited for adults than families.
The design of the property and the way the rooms we’re
Very clean room. Good quality beds. Mattress and pillows are great.
The hotel staff was warm, welcoming, and accommodating. The hotel was also not far from where we needed to be that particular weekend so we were pleased.
1 towel was a little dirty, everything else was great
Wonderful experience ! Beautiful facility and location; the pool and bar was lovely. Front desk friendly and courteous.
It is our expectation that we exceed our own expectations thereby assuring that we exceed those of our guest. We are grateful that you awarded us that opportunity. As a leader for the hotel I will be sure to work with all departments to assure a more timely resolution to the issues via recovery methods to assure that all of our guest feel appreciated, welcome and taken care of during their stay. If you could please lend more specific feedback in the areas that we feel short in it would be of great benefit to us as a staff and hotel. In this way we would be able to improve upon our process as to assure improved guest satisfaction for both yourself and future guests. We thank you for your invaluable feedback and look forward to improving in all areas associated with your feedback and winning back your trust in the future.