I liked that it was a new and clean hotel. The breakfast was excellent!
Good proximity to restaurants and fast food. Nice rooms. The surrounding area has construction and is a bit loud at times. Otherwise, nice place. The outside pool is small and not really private. The lobby is comfy. The breakfast was good. The staff is nice. House keeping is active, almost daily.
Car was towed d/t decal falling on floor, had to pay uber and 325.00 towing fee. Hotel states they could not help me. My fault.
This review would have been better if I had not previously stayed at another Staybridge which I absolutely loved. This Staybridge is newer than the other one I stayed at twice - I know it is new because I saw it being built. However, the cabinets and doors etc, look much older than the other place. The other place had about 20 premium movie channels, this one had one. The other place separated the wash room from the toilet area - this suite did not have that. The sliding door to the bathroom was not a good idea and could not be locked and no handle to slide it. The ac unit was much too loud for a new place. Breakfast was fine. Lay out of the room is fine. I would stay at Staybridge again, but I would have to go back to my original location...
Very clean hotel and room. Attentive and friendly staff.
I was impressed of the way it was build for suites rooms. I have a wife and 3 kids, and it was great. Thankful to have small kitchen, a separated rooms, and supplies for our needs is met more than our expectations. The price is reasonable, great breakfast, and not so crowded. It was the most calm hotel we've stayed than our other previous hotels. Will definitely coming back next time. So... Yeah. I like it a lot than next door "Sandman Signature."
Super fast check in, Adrian was very helpful. Close to stores and restaurants. Very spacious and clean in the rooms.
I stayed here on Saturday July 30th the hotel charged my card extra fees then a representative from the hotel was very dismissive and hung up on me without resolving my issue advised there was no manger there so there was nothing he could do. Why does this hotel never have a manager? Even in the evening I stayed there I booked a room with two beds they gave me one with one bed and said there was nothing they could do due to no manager present. Very disappointed. Would not recommend to anyone. They staff is rude and unprofessional and always wants to blame someone who isn't there for the errors.
This hotel was clean and very nice. My boyfriend and I stayed in a one bedroom suite, and it was very impressive. I would definitely stay again.
Staybridge Suites Plano - Legacy West Area, an IHG Hotel places you within a leisurely stroll of Stonebriar Centre Mall and KidZania USA. This 101-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available.
At Staybridge Suites Plano - Legacy West Area, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
I liked that it was a new and clean hotel. The breakfast was excellent!
Good proximity to restaurants and fast food. Nice rooms. The surrounding area has construction and is a bit loud at times. Otherwise, nice place. The outside pool is small and not really private. The lobby is comfy. The breakfast was good. The staff is nice. House keeping is active, almost daily.
Car was towed d/t decal falling on floor, had to pay uber and 325.00 towing fee. Hotel states they could not help me. My fault.
Thank you for taking the time out of your day to give us a review. We here at the Staybridge Suites Plano-Legacy West value your opinion and do our best to provide you with great customer service. Thank you for the great review and we hope to see you again soon.
This review would have been better if I had not previously stayed at another Staybridge which I absolutely loved. This Staybridge is newer than the other one I stayed at twice - I know it is new because I saw it being built. However, the cabinets and doors etc, look much older than the other place. The other place had about 20 premium movie channels, this one had one. The other place separated the wash room from the toilet area - this suite did not have that. The sliding door to the bathroom was not a good idea and could not be locked and no handle to slide it. The ac unit was much too loud for a new place. Breakfast was fine. Lay out of the room is fine. I would stay at Staybridge again, but I would have to go back to my original location...
Thank you for taking the time to give us a review. We value your feedback and do our very best to provide you with great customer service. Thank you for the good review and we hope to see you again soon.
Thank you for taking the time out of your day to give us a review. We value your opinion and use the data from our reviews to help us deliver great customer service. Thank you for the nice review and we look forward to seeing you again soon.
Very clean hotel and room. Attentive and friendly staff.
Thank you for your feedback. We here at the Staybridge Suites Plano Frisco location value your opinion and use your feedback to help us better serve you our guest. We appreciate and thank you for such a great review and we look forward to seeing you again soon.
I was impressed of the way it was build for suites rooms. I have a wife and 3 kids, and it was great. Thankful to have small kitchen, a separated rooms, and supplies for our needs is met more than our expectations. The price is reasonable, great breakfast, and not so crowded. It was the most calm hotel we've stayed than our other previous hotels. Will definitely coming back next time. So... Yeah. I like it a lot than next door "Sandman Signature."
Thank you for taking the time out of your day to tell us about your stay while here at the Staybridge Suites Plano Frisco location. We value your opinion and use the data from our reviews to better serve you our guest. Thank you for such a wonderful review. We truly appreciate you making us your home away from home while here in the DFW area. We hope to see you again soon.
Super fast check in, Adrian was very helpful. Close to stores and restaurants. Very spacious and clean in the rooms.
Sorry for the late reply. We did have a technical issues. Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We look forward to welcoming you back to our hotel in the not too distant future!