Very clean room friendly staff. Jacuzzi wasn’t working.
Not clean at all ! Bugs in the room and the elevator were broken .
We enjoyed our stay. We just noticed that the motel is older and showing some signs of needing updated or remodeled.
The room was big and clean. There were plenty of towels and the bed was comfortable. We could park near the door and there was a nice grassy place to walk the dog. Check-in was very pleasant. The coffee was good. We missed having the room cleaned but know there was no choice because of covid. Same with breakfast but at least there was coffee. The pool was tiny and unheated. The hot tub was nice, though.
The front desk was disrespectful, room was good. Location is just next to highway so noise level was high.
It was very nice and comfortable.. but the only problem was that the water didn’t get hot. Other than that the stay was awesome!
good stay, not over crowded and comparable prices to other hotels in the area
The wifi here is terrible, I can't use my iPad. If you have a computer, you can use network cable. Don't use any wireless devices!
Nice hotel just off George Bush Hyw. Only downfall not many places to eat. A Waffle House and McDonald's and Burger King. Otherwise you need to drive. Nice breakfast typical items hot and cold choices. Good place for families. The staff was great. Everyone I encountered or asked for help was wonderful. Breakfast lady was really sweet and did great job. Rooms were nice and roomy and very clean. We slept 5 people easily. Laundry was expensive and so was the laundry soap and softener. $8 for a load. $2 each washer, dryer, soap for 1 load and dryer sheets for 1 load. Go to dollar tree. Small pool is there.
Clean and convenient and staff was helpful. Breakfast was about the usual but nice to have snd served in a clean environment. Parking late at night required being a bit further from the front door but figured that must mean business was good!
Nice facilitie! Needs more tables in the breakfast area.
Place was clean and overall very nice. room was comfortable
Clean room, staff was helpful, breakfast was decent , great location for quietness and entertainment around the corner
We went to visit family in Texas. The location was great, the rooms were very nice except the beds were very high off the ground which proved a challenge for my short elderly mother. They did not have other rooms available for us.The kids were disappointed in the very small pool, but the relatives had one at their home which made up for it. I also found out upon checkout that if I would have booked directly through Comfort Inn, I would have saved $80 from what I paid at [...].
Comfort Suites Plano - Dallas North is located within a few miles (5 km) of ArtCentre of Plano and Collin Creek Mall. This 76-room hotel has an indoor pool, a 24-hour gym, and free in-room WiFi.
All 76 soundproofed accommodations feature sitting areas. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sofa beds, microwaves, and coffee makers.
Comfort Suites Plano - Dallas North features an indoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.
Very clean room friendly staff. Jacuzzi wasn’t working.
Not clean at all ! Bugs in the room and the elevator were broken .
Thank you for the feedback. We take cleanliness quite seriously, so after seeing this I want to assure you that we will be looking into the room you stayed in immediately to find out what went wrong. We do apologize about the elevator being down and have technicians out every day to get it back up as soon as possible.
We enjoyed our stay. We just noticed that the motel is older and showing some signs of needing updated or remodeled.
Thank you so much for the review! We are thrilled you enjoyed your stay with us and hope that you will visit us again the next time you are in the area, particularly after our next scheduled renovations so that you can fully enjoy your time at our hotel.
The room was big and clean. There were plenty of towels and the bed was comfortable. We could park near the door and there was a nice grassy place to walk the dog. Check-in was very pleasant. The coffee was good. We missed having the room cleaned but know there was no choice because of covid. Same with breakfast but at least there was coffee. The pool was tiny and unheated. The hot tub was nice, though.
Thank you for the review! It is one of our goals to provide our guests with a clean,comfortable and welcoming stay, so anytime we hear that goal is meet we are thrilled to know of it. We hope that the next time you are in the area you will drop by and visit us gain!
Please accept our deepest apology if we did not meet your expectations. We are training our staff and we promise to exceed your expectations on your next stay with us. Best Wishes...
The front desk was disrespectful, room was good. Location is just next to highway so noise level was high.
Dear Guest, We apologize for falling short to your expectations. We will work hard on exceeding your expectations on your future stay with us. Best Wishes & Be Safe.
Dear Guest, Thank you very much for your stay and feedback.Stay safe!!
It was very nice and comfortable.. but the only problem was that the water didn’t get hot. Other than that the stay was awesome!
Dear Guest, Thank you very much for your stay and business. Feedback will be address directly to the management team. Best wishes!!
good stay, not over crowded and comparable prices to other hotels in the area
Dear guest, Thank you so very much for leaving such kinds words of feedback! It is wonderful to know that you enjoyed your stay with us and we hope that the next time you are in the area you will drop by for another visit!
The wifi here is terrible, I can't use my iPad. If you have a computer, you can use network cable. Don't use any wireless devices!
I'm sorry to hear the wifi reception wasn't good for your stay. I do hope the rest of your time was great, room cleanliness and comfortableness, and that we see you again in the future.
Thank you very much for taking the time to let us know about your stay! We are thrilled you enjoyed your time with us, though we do want to extend our apologies about the hot tub. We hope hope that you will visit us again and at that time that you will get to enjoy our full facilities.