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Sheraton Dallas Hotel

4.0 star property
Hotel with an outdoor pool, near American Airlines Center

Choose dates to view prices

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Property amenity
Lobby
1 bedroom, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪3 min walk‬
  • Place, Dallas Museum of Art
    ‪7 min walk‬
  • Place, Dallas World Aquarium
    ‪12 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 271 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 534 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

  • 534 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

  • 717 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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7.8 out of 10, Good, 3,382 reviews
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About the neighborhood

Dallas

Located in Downtown Dallas, Sheraton Dallas Hotel is within a mile (2 km) of popular sights such as American Airlines Center and Dallas World Aquarium. This 1840-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Majestic Theater - 3 min walk - 0.2 miles
  • Dallas Museum of Art - 7 min walk - 0.4 miles
  • Morton H. Meyerson Symphony Center - 8 min walk - 0.5 miles
  • Dallas World Aquarium - 12 min walk - 0.7 miles
  • Kay Bailey Hutchison Convention Center - 16 min walk - 0.9 miles

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪DRAFT Sports Bar - ‬3 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Sheraton Dallas Hotel

Hotel with an outdoor pool, near American Airlines Center
Sheraton Dallas Hotel features an outdoor pool, a 24-hour gym, and conference space. Parking is available for USD 30.00 per night (USD 45.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.
50-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Pet weight must not exceed 35 lbs per pet
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 0.90 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Is a free cancellation option available at Sheraton Dallas Hotel?

Sheraton Dallas Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on Dec 5, 2025 start from $141.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Dallas Hotel?

This hotel is situated in Downtown Dallas, just steps from Majestic Theater, and within a 10-minute walk of Dallas Museum of Art and Morton H. Meyerson Symphony Center. You'll also find American Airlines Center and Dallas Market Center within a short drive.

Will I be able to park at Sheraton Dallas Hotel?

Yes, covered valet parking is offered for USD 45.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Dallas Hotel have a casino at the property?

No, Sheraton Dallas Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Dallas Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sheraton Dallas Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Dallas Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Dallas Hotel have a restaurant that serves breakfast?

Yes, Sheraton Dallas Hotel serves buffet breakfast for a surcharge each morning at Open Palette.

Will Sheraton Dallas Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Dallas Hotel for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Sheraton Dallas Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Dallas Hotel?

The closest major airport to Sheraton Dallas Hotel is Love Field Airport (DAL), which is 6.7 mi away (17 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20.7 mi away (26-minute drive).

Are there rooms with balconies that I can book at Sheraton Dallas Hotel?

No, at Sheraton Dallas Hotel, there aren't any guestrooms that list a balcony.

Does Sheraton Dallas Hotel offer wedding services?

There are wedding services available at Sheraton Dallas Hotel if that's in your vacation plans.

Reviews

Sheraton Dallas Hotel Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

Reviews

10/10 Excellent

Carrissa

Liked: Cleanliness, staff & service, property conditions & facilities
It had options for dining so you did not have to go anywhere if you did not want to.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestie Bday Trip

Staff was great. Room was clean. Perfect for what we were looking for.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Ishan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The Room Had the AC which made loud noise all night. And The Shower drainage was blocked it was awfull to take shower. With dirty water. Also my wife and me our legs had small Bites of idk mosquito or Spider ? Or because of That Shower drainage water
Stayed 1 night in Aug 2025

8/10 Good

Arianna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that we were placed in a handicap room. The hot water did not work, and we did not find out until the next morning. The shower water also made the entire floor wet. We were moved 2 doors down and everything was wonderful.
Stayed 1 night in Jul 2025

10/10 Excellent

Collyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service is top notch!

The experience was wonderful from check in to check out. Everything was in wonderful condition and clean. Staff were friendly and incredibly helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaKrisha

Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough restaurants to select
Stayed 1 night in Jul 2025

4/10 Poor

Francine

Stayed 4 nights in Jun 2025

10/10 Excellent

Allison

Stayed 3 nights in Jul 2025

10/10 Excellent

Vania Odalys

Stayed 1 night in Jul 2025

10/10 Excellent

Kasseh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property close to everything good stafd
Stayed 5 nights in May 2025

10/10 Excellent

Philomena

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful! Room service was quick and yummy!
Stayed 2 nights in May 2025

10/10 Excellent

Raymond, Redwood City

Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Business traveler
Liked: Cleanliness, staff & service
This hotel is great if you are there for a conference. If you aren’t, you are in the wrong place. Not a walkable area, especially at night. I was told it’s not safe to leave the property after 9:30 on foot.
Stayed 4 nights in May 2025

8/10 Good

Marjorye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is top notch! Gym is clean and has a great assortment of equipment, the restaurants are great, and my room was clean!
Stayed 2 nights in Jun 2025

8/10 Good

Bennett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the fact that replacing fitted sheets with flat sheets that aren't even big enough was one of the stupidest decisions the hotel industry ever made. It was particularly bad in my room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good for a business trip
Stayed 3 nights in May 2025

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