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Sheraton Dallas Hotel

4.0 star property

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Photo gallery for Sheraton Dallas Hotel

Lobby
Lobby
View from property
View from property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪5 min walk‬
  • Place, Dallas Museum of Art
    ‪8 min walk‬
  • Place, Dallas World Aquarium
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 271 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

  • City view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 717 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

The Westin Dallas Downtown

Downtown Dallas
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,013 reviews
$144 nightly
The price is $169
Mar 27 - Mar 28
Total with taxes and fees
The Westin Dallas Downtown

About the neighborhood

Dallas

Located in Downtown Dallas, Sheraton Dallas Hotel is within a mile (2 km) of popular sights such as Kay Bailey Hutchison Convention Center and American Airlines Center. This 1840-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Majestic Theater - 5 min walk - 0.3 miles
  • Dallas Museum of Art - 8 min walk - 0.5 miles
  • Morton H. Meyerson Symphony Center - 8 min walk - 0.5 miles
  • Dallas World Aquarium - 13 min walk - 0.7 miles
  • Kay Bailey Hutchison Convention Center - 18 min walk - 1.0 mile

Getting around

  • Federal & Olive Tram Stop - 2 min walk
  • Dallas Union Station - 9 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪Open Palette - ‬1 min walk
  • ‪The Berni Bean Coffee Co. - ‬5 min walk
  • ‪True Kitchen + Kocktails - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Sheraton Dallas Hotel

Sheraton Dallas Hotel features an outdoor pool, a 24-hour gym, and conference space. Parking is available for USD 30.00 per night (USD 45.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.
50-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenity
The Westin Dallas Downtown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,013 reviews
$144 nightly
The price is $169
Mar 27 - Mar 28
Total with taxes and fees
The Westin Dallas Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Pet weight must not exceed 35 lbs per pet
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Is a free cancellation option available at Sheraton Dallas Hotel?

Sheraton Dallas Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on Apr 4, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Dallas Hotel?

This hotel is situated in Downtown Dallas, just steps from Majestic Theater, and within a 10-minute walk of Dallas Museum of Art and Klyde Warren Park. You'll also find American Airlines Center and Dallas World Aquarium within a short drive.

Will I be able to park at Sheraton Dallas Hotel?

Yes, covered valet parking is offered for USD 45.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Dallas Hotel have a casino at the property?

No, Sheraton Dallas Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Dallas Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Sheraton Dallas Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Dallas Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Dallas Hotel have a restaurant that serves breakfast?

Yes, Sheraton Dallas Hotel serves buffet breakfast for a surcharge each morning at Open Palette.

Will Sheraton Dallas Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Dallas Hotel for a fee of USD 150 per accommodation, per stay.

Does Sheraton Dallas Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Dallas Hotel?

The closest major airport to Sheraton Dallas Hotel is Love Field Airport (DAL), which is 6.7 mi away (18 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20.7 mi away (27-minute drive).

Can I book a room with a balcony at Sheraton Dallas Hotel?

No, there aren't any guestrooms with balconies at Sheraton Dallas Hotel.

Does Sheraton Dallas Hotel offer wedding services?

There are wedding services available at Sheraton Dallas Hotel if that's in your vacation plans.

Sheraton Dallas Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 590 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul Jerome

Wonderful stay
Stayed 1 night in Jan 2026

2/10 Terrible

Emily

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian, LAS VEGAS

Stayed 2 nights in Dec 2025

10/10 Excellent

Shaun

Stayed 2 nights in Dec 2025

2/10 Terrible

Miguel

Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities
the room was lovely. only had one issue with loud neighbors at 430am and couldnt sleep after that. they were having a full party. only issue i had the entire stay
Stayed 3 nights in Dec 2025

8/10 Good

Juan Carlos

Stayed 1 night in Dec 2025

6/10 Okay

Henrik

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

6/10 Okay

Ibrahim

Stayed 2 nights in Oct 2025

4/10 Poor

Eileen

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
poor value and outdated
Stayed 4 nights in Oct 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

HAKEMAH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Traveled with partner, Traveled with family
Liked: Amenities
Beautiful very accommodating hotel stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marijan D.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great weekend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Latoya, Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Lakia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sheraton downtown dALLAS EXPERIENCE

very quiet work spaces
Stayed 1 night in Oct 2025

10/10 Excellent

Lakia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Dallas Downtown beautiful

this hotel is immaculate the staff so professional hotel is extra clean and sanitize breakfast yummy
Stayed 1 night in Oct 2025

6/10 Okay

Henry

Overall ok but check in experience was awful. 6 hr flight delays caused my arrival time to be 3 am. Reception eventually checked me in and sent me to the south tower to a single bed room when I had specifically reserved two queen beds. I returned to reception and was told that’s the only room in the entire hotel available (certainly a challenge for me and my fellow 63 yr old male friend). Receptionist attitude and an argument ensued but by 3:30 the manager magically found a room with two queen beds. That’s a lot of unnecessary inconvenience for a tired guest spending more than $1000 to stay in your hotel
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Roderick

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

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