I am a scandalous festival loving antiquity pusher. What was this question?
Hot tub not hot, pool heating pumps broken, pool didn’t open on Saturday until the evening (staff members didn’t know when it opened), bar smelt like sewage, hostess wasn’t friendly, front desk personnel not helpful. Will not stay again for the cost.
Love the uniqueness of contemporary meets futuristic! Very clean, staff are all super friendly and helpful. Loved it!
Dreamy!
So overpriced! I was willing to fork out $250 for a room but a few rounds of margs at the pool cost over $300!? Insane.
Room amenities. Customer service was excellent I will consider this hotel upon returning to Dallas
When we arrived the valet and front desk staff were extremely helpful, welcoming and accommodating. The room exceeded our expectation on cleanliness, and style!
Service sucks ass here. No one has any idea how to take care of guests. Terrible bartenders. I finally get the saying “chicken with their heads cut off”. Lets see if it gets any better with time.
Located in Dallas Design District within a mile (2 km) of American Airlines Center, Virgin Hotels Dallas is within 2 miles (3 km) of other popular sights such as University of Texas Southwestern Medical School. This 268-room, 4.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:30 AM.
43-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, coffee makers, and free local calls.
Built in 2019, the brand new Virgin Hotels Dallas offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 42 per night. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, express check-out, and a terrace.
I am a scandalous festival loving antiquity pusher. What was this question?
Hot tub not hot, pool heating pumps broken, pool didn’t open on Saturday until the evening (staff members didn’t know when it opened), bar smelt like sewage, hostess wasn’t friendly, front desk personnel not helpful. Will not stay again for the cost.
We apologize for the issues you mentioned. I have shared your feedback with the Management team.
Love the uniqueness of contemporary meets futuristic! Very clean, staff are all super friendly and helpful. Loved it!
Thank you so much for this great review. We hope to welcome you back again soon!
Dreamy!
Hi Tangela, Thanks so much for staying with us! Glad we were able to make it a great experience for you. Hope to see you again soon!
Thanks for staying with us and for the great review! Look forward to seeing you again soon!
So overpriced! I was willing to fork out $250 for a room but a few rounds of margs at the pool cost over $300!? Insane.
Hi Emily, We certainly look to keep things competitively priced/wouldn't look to charge you in error. If you feel there's a mistake on your bill or would like to look into this further, please contact us at the hotel so we can take a look. Thank you for staying with us.
Room amenities. Customer service was excellent I will consider this hotel upon returning to Dallas
Thanks for staying with us Kerry! Hope to see you again soon when you come on back to Dallas!
When we arrived the valet and front desk staff were extremely helpful, welcoming and accommodating. The room exceeded our expectation on cleanliness, and style!
We are so happy you enjoyed your stay! We hope to see you again in the future!