The ac was not working and the carpet was wet outside the bathroom the entire day
Everything closed, no restaurant, bar, pool, exercise equipment...
No housekeeping, no services at all, bad attention. Terrible. Will never stay there again.
Excelent. Very clean. Much space . The price I paid was amazing
The hotel area was surrounded by homeless people. The services that we thought would be available like breakfast was an orange and a boxed juice. Apparently because of COVID but it honestly felt very cheap, unwelcome, and didn’t enjoy as much as imI had hoped. The place is dark and needs an update. It could be a beautiful place and the poor outside conditions could be overlooked if the inside was more welcoming, clean, bright, and entertaining. The place has potential but at the moment I would not go back.
Hotel was clean very well...front desk staff was very helpful and friendly
No breakfast or limited water available due to the pandemic, however staff was friendly...handed towels and sheets when available due to no housekeeping
It was a two bedroom suite and we were able to have multiple ppl in the room
Gym equipment was outdated and old, small and had a weord smell, need a bigger area and extra gym equipment.
easiest access and convenient to get where I need to go'
very helpful. they even gave me free milk for my daughters and granddaughter.
Dallas Market Center is within 2 miles (3 km) of Embassy Suites Hotel Dallas Market Center while other popular attractions such as American Airlines Center are within 3 miles (5 km). This 3.5-star hotel has 248 rooms and welcomes guests with free breakfast, an indoor pool, and a gym.
Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink.
All 248 air-conditioned accommodations feature living rooms. Guests can expect WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and safes are also standard.
Guests of Embassy Suites Hotel Dallas Market Center have access to an indoor pool, a gym, and WiFi in public areas. Self parking is offered for USD 10.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and a terrace.
The ac was not working and the carpet was wet outside the bathroom the entire day
Everything closed, no restaurant, bar, pool, exercise equipment...
So sorry that you did not enjoy the hotel. Are there any details that you can share, so that we may address them promptly? Thank you
I am so sorry that you did not enjoy the hotel. Are there any details that you can share, so that we may address them promptly? Thank you
No housekeeping, no services at all, bad attention. Terrible. Will never stay there again.
Please allow me to apologize for any cleanliness issues you experienced while you were with us. Our Housekeeping team takes great pride in the hotel and I will be sure to share your feedback. I understand your comfort was compromised and we truly apologize for that. In regards to amenities, we are so sorry for any inconveniences caused, we are yet to bring them back but are working on that. These is due to COVID. Thank you for your business and do have a good day.
Excelent. Very clean. Much space . The price I paid was amazing
Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again
The hotel area was surrounded by homeless people. The services that we thought would be available like breakfast was an orange and a boxed juice. Apparently because of COVID but it honestly felt very cheap, unwelcome, and didn’t enjoy as much as imI had hoped. The place is dark and needs an update. It could be a beautiful place and the poor outside conditions could be overlooked if the inside was more welcoming, clean, bright, and entertaining. The place has potential but at the moment I would not go back.
So sorry that you did not enjoy the hotel. Are there any details that you can share, so that we may address them promptly? Thank you
Thank you for ranking us 3 out of 5. Please let us know what we can do for you and what we could have done to make your stay a 5 out of 5. During these uncertain times, we are so grateful to have you as our guest.
Hotel was clean very well...front desk staff was very helpful and friendly
Thank you so much for the 5/5! So happy to hear that the Front Desk staff provided excellent service. Thank you again for staying with us. We look forward to welcoming you back again soon.
Thank you for choosing our property. We appreciate the honest feedback. Please feel free to let us know how we can exceed your expectations next time you stay with us.
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed about your experience, I will address this with my engineering team so this not happen again.