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Recent guest reviews

I called in advance when I noticed two reservations in my name and one was wrong. I was told to contact enterprise who said if will take 3 days to escalate and try to cancel. The hotel charged me for the room and nobody cares at either organization. I am disappointed in both & contemplating canceling an upcoming reservation at the same JW Marriott where I planned to stay for a conference in two weeks. Furthermore, I was shocked that I felt like I was staying at an over priced Kalahari. I had no idea there would be more kids there than Disney when I tried to plan a romantic getaway for my husbands birthday,

Property has good 'bones', restaurants were all very good. Parking was challenging but works ok if not going in/out! Water park was mobbed with people and it was challenging to secure a chair if you arrive after 9am. At $600/night resort fee, there should be a provision for chairs to be available to hotel guests regardless of the time of day they choose to use the amenities.

Very spacious property. It is also well balanced with the natural beauty of Hill Country. It was nice to see deer and other wildlife around.

Away from society on beautiful plot of land

The property, employees and amenities were great! The restaurants were great snd food was delicious, but a little over priced. However, the property is 30 minutes from downtown. The resort offers no transportation or shuttle to and from downtown or the airport, making it a little inconvenient to do things. As a family on a vacation, I don’t think I would choose to stay here, unless all you wanted to do is swim or golf. But if traveling for a convention, I think it would be great. Again, the hotel itself, and the employees were great!

We had a wonderful time at the water park for our grandsons 4th birthday.

One of the nicest places I've ever stayed place was super clean and modern with some nice bathrooms too not the old tub with drape shower set up,little bit more than the norm but you get what you pay for

Everything was wonderful. the pools, restaurants, landscape and rooms.

All was wonderful. Excellent staff. View everywhere was awesome

Our room service dinner was not very enjoyable . We ordered a $38 steak that was terrible and over done. The chicken tenders were over cooked and slightly burnt. I felt that for the price, our dinner should have been excellent. Everything else during our stay was amazing and far exceeded my expectations.

Resort Pkwy San Antonio TX

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

JW Marriott San Antonio Hill Country Resort & Spa places you 14.2 mi (22.9 km) from Morgan's Wonderland and 16.2 mi (26 km) from Natural Bridge Caverns. This 1002-room, 4.5-star aparthotel has 4 outdoor pools along with a golf course and a full-service spa.


Dining

This aparthotel serves as home to a sports bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a buffet breakfast is served for a fee from 6:30 AM to 11:00 AM.


Rooms

Each apartment has an array of amenities, including an iPod dock, a refrigerator, and a coffee maker. A 65-inch Smart TV comes with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a laptop-compatible safe, a phone, and an ironing board. Change of towels is available on request.


Property features

JW Marriott San Antonio Hill Country Resort & Spa features a golf course, a full-service spa, and 4 outdoor pools. Valet parking is available for USD 39 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a free water park, a lazy river, and a children's pool.

Room options

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing w/Roll-in Shower)

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Signature Room, 2 Queen Beds, Balcony, View

2 Queen Beds | Sleeps 4

Guest reviews for JW Marriott San Antonio Hill Country Resort & Spa

Everyone (28) Couples (4) Business (1) Family (10)
2
Partner Couples

I called in advance when I noticed two reservations in my name and one was wrong. I was told to contact enterprise who said if will take 3 days to escalate and try to cancel. The hotel charged me for the room and nobody cares at either organization. I am disappointed in both & contemplating canceling an upcoming reservation at the same JW Marriott where I planned to stay for a conference in two weeks. Furthermore, I was shocked that I felt like I was staying at an over priced Kalahari. I had no idea there would be more kids there than Disney when I tried to plan a romantic getaway for my husbands birthday,

By on Sep 5, 2022

Review comment responded on Oct 15, 2022

Dear Scarlett, Thank you for taking the time to post your feedback. We apologize for the inconvenience you endured due to the kids at our hotel and that we were not able to make your husband's birthday a memorable one. We are grateful for every comment that helps us improve our guest experience. Furthermore, we appreciate you bringing this reservation-related concern to our attention. You have our assurance that we will address your comments appropriately.Reed Randolph,Resort Manager

4
Family

Property has good 'bones', restaurants were all very good. Parking was challenging but works ok if not going in/out! Water park was mobbed with people and it was challenging to secure a chair if you arrive after 9am. At $600/night resort fee, there should be a provision for chairs to be available to hotel guests regardless of the time of day they choose to use the amenities.

By on May 31, 2022

Review comment responded on Jun 16, 2022

Dear Erin, thank you for sharing about your stay at JW Marriott San Antonio Hill Country Resort & Spa. It is a pleasure to know you were satisfied with our on-site dining options and many aspects of our hotel. However, we regret the issues you had in getting a seat by the water park. We can understand your frustration, and we will use your feedback to elevate our guest experience. We hope to have the opportunity to welcome you back for a more tailored and seamless visit. Reed Randolph, Resort Manager

5
Everyone

Very spacious property. It is also well balanced with the natural beauty of Hill Country. It was nice to see deer and other wildlife around.

By , from Midland on May 27, 2022

Review comment responded on Jun 11, 2022

Dear Kerron, thank you for your fantastic review of JW Marriott San Antonio Hill Country Resort & Spa. We thoughtfully craft each experience with our service and inspiring surroundings, and it is always wonderful to hear how much our guests enjoy our efforts and our tucked away modern luxury resort. We hope to see you again soon. Reed Randolph, Resort Manager

5
Partner Couples

Away from society on beautiful plot of land

By on Feb 14, 2022

Review comment responded on Feb 15, 2022

Dear Ryan, thank you for choosing JW Marriott San Antonio Hill Country Resort & Spa and for the kind review. We are pleased our tucked away modern luxury resort added to the enjoyment of your visit. We hope to welcome you again soon. Reed Randolph, Resort Manager

4
Family with small children

The property, employees and amenities were great! The restaurants were great snd food was delicious, but a little over priced. However, the property is 30 minutes from downtown. The resort offers no transportation or shuttle to and from downtown or the airport, making it a little inconvenient to do things. As a family on a vacation, I don’t think I would choose to stay here, unless all you wanted to do is swim or golf. But if traveling for a convention, I think it would be great. Again, the hotel itself, and the employees were great!

By on Jan 22, 2022

3
Everyone

By on Dec 31, 2021

5
Everyone

By on Sep 7, 2021

5
Everyone

By on Jun 20, 2021

3
Everyone

By on Jun 19, 2021

5
Family with small children Family

We had a wonderful time at the water park for our grandsons 4th birthday.

By on Sep 13, 2020

JW Marriott San Antonio Hill Country Resort & Spa

23808 Resort Pkwy, San Antonio, TX 78261
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