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Recent guest reviews

We had a wonderful time at the water park for our grandsons 4th birthday.

One of the nicest places I've ever stayed place was super clean and modern with some nice bathrooms too not the old tub with drape shower set up,little bit more than the norm but you get what you pay for

Everything was wonderful. the pools, restaurants, landscape and rooms.

All was wonderful. Excellent staff. View everywhere was awesome

Our room service dinner was not very enjoyable . We ordered a $38 steak that was terrible and over done. The chicken tenders were over cooked and slightly burnt. I felt that for the price, our dinner should have been excellent. Everything else during our stay was amazing and far exceeded my expectations.

Beautiful resort with nice pool, slides, and beach area. I would have given it an excellent rating, but it just took too long to receive food and drinks poolside. I don't blame the waiters, they were very nice, but clearly understaffed.

Great stay, especially helpful and efficient front desk staff.

The scenery was beautiful. The issue I had is the hotel advertises heated pool and lazy river and it was not heated. The Golden Nugget does a better job of heating the pool and lazy river. Other issue we went to the hot tub one night at 8pm and it was not hot. We called the front desk and complained. In addition we told 3 employees about it t and they did nothing. Overall disappointed for the price paid.

NICE FACILITY-STAFF SUPER FRIENDLY-CONVENIENT LOCATION

Love this resort, you never have to leave everything you need is there!!! Must visit!!!

Resort Parkway San Antonio TX

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

JW Marriott San Antonio Hill Country Resort & Spa places you 9.3 mi (15 km) from Rolling Oaks Mall and 10.7 mi (17.2 km) from Texas Transportation Museum. This 1002-room, 4.5-star resort has 4 outdoor pools along with a golf course and a full-service spa.


Dining

Relish the American cuisine at Cibolo Moon, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés.


Rooms

The 1002 rooms have an array of amenities, including balconies or patios, iPod docks, and refrigerators. Guests can expect WiFi, wired Internet, and 65-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free bottled water, and laptop-compatible safes.


Property features

JW Marriott San Antonio Hill Country Resort & Spa features a golf course, a full-service spa, and 4 outdoor pools. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this luxury resort include a free water park, a lazy river, and a children's pool.

Room options

Deluxe Room, 1 King Bed with Sofa bed, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 King Bed, Balcony

1 King Bed | Sleeps 4

Signature Room, 1 King Bed with Sofa bed, View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for JW Marriott San Antonio Hill Country Resort & Spa

Everyone (23) Couples (6) Business (3) Family (26) Friends (2)
5
Family with small children Family

We had a wonderful time at the water park for our grandsons 4th birthday.

By on Sep 13, 2020

4
Everyone

By on Sep 7, 2020

1
Everyone

By on Mar 11, 2020

Review comment responded on Apr 15, 2020

Dear Guest, thank you for your feedback. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Brian Morris, Director of Sales and Marketing

4
Everyone

By on Mar 2, 2020

Review comment responded on Apr 17, 2020

Dear Guest, thank you for choosing to stay at JW Marriott San Antonio Hill Country Resort & Spa and for taking the time to share your rating. It is a pleasure to know you were able to relax and unwind at our tucked away resort here in Texas. We enjoy knowing when our guests leave with replenished spirits and richer than when they arrived. We are delighted to have been a part of your journey and look forward to your next visit. Brian Morris, Director of Sales and Marketing

5
Partner Couples

One of the nicest places I've ever stayed place was super clean and modern with some nice bathrooms too not the old tub with drape shower set up,little bit more than the norm but you get what you pay for

By , from Houston on Feb 23, 2020

Review comment responded on May 9, 2020

Dear Towman, thank you for choosing to stay with us at JW Marriott San Antonio Hill Country Resort & Spa. It is a pleasure to know you were able to relax and unwind at our tucked away resort here in Texas. We enjoy knowing when our guests leave with replenished spirits and richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you this way. We look forward to your next visit. Brian Morris, Director of Sales and Marketing

4
Family Family

Everything was wonderful. the pools, restaurants, landscape and rooms.

By on Dec 3, 2019

Review comment responded on Dec 4, 2019

Dear Guest, thank you for writing such a generous review of your experience with us. We are delighted that our inspired service and surroundings exceeded your expectations and that you particularly loved our relaxing pool, brilliant on-site restaurants, and elegant accommodations. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing JW Marriott San Antonio Hill Country Resort & Spa. Brian Morris, Director of Sales and Marketing

5
Family Family

All was wonderful. Excellent staff. View everywhere was awesome

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

Dear Guest, thank you for staying at the JW Marriott San Antonio Hill Country Resort & Spa. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us. Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with them. It was also a pleasure knowing you liked the beautiful views of our surroundings. We appreciate the review and look forward to welcoming you again. Brian Morris, Director of Sales and Marketing

5
Everyone

By on Sep 11, 2019

Review comment responded on Sep 12, 2019

Dear Guest, it was a pleasure hosting you at JW Marriott San Antonio Hill Country Resort & Spa. We strive to provide each guest with an exceptional experience through our inspired service, and we thank you for the gracious rating that supports this fact. We look forward to welcoming you again on your next visit to the area. Brian Morris, Director of Sales and Marketing

5
Family

Our room service dinner was not very enjoyable . We ordered a $38 steak that was terrible and over done. The chicken tenders were over cooked and slightly burnt. I felt that for the price, our dinner should have been excellent. Everything else during our stay was amazing and far exceeded my expectations.

By on Aug 24, 2019

Review comment responded on Aug 25, 2019

Dear Guest, it was a pleasure accommodating you at the JW Marriott San Antonio Hill Country Resort & Spa. While we are happy to read you had an overall enriching experience, we are sorry you were disappointed with the food from our in-room service and are grateful for your helpful feedback. Thank you once more for the gracious rating, and we hope to welcome you back soon whenever your travels bring you to the area. Brian Morris, Director of Sales and Marketing

5
Everyone

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

Dear Guest, thank you for choosing JW Marriott San Antonio Hill Country Resort & Spa and for the gracious rating. We are pleased that we could be a part of your memorable visit to our beautiful area. It is lovely to know that we exceeded your expectations. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back on a future visit. Brian Morris, Director of Sales and Marketing

JW Marriott San Antonio Hill Country Resort & Spa

23808 Resort Parkway, San Antonio, TX 78261
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