Hotel loss power and had no water for two days of our stay. No back up generator. We had to leave and go to friends house because it was too cold to stay in hotel.
Like: Location, staff, cleanliness Dislike: no free WiFi
The staff was exceptional especially Stephanie and another young lady but unfortunately i didnt get her name. The hotel is beautiful, the area is beautiful. I would definitely stay here again.
Location is perfect rate was reasonable I would like to stay at this location when I visit Houston next time. Another freebie was there free parking. Usually in big cities you have to pay half the amount for parking
Great location! Great restaurants and a Starbucks open late. Would choose this location again.
Trash in the room, bottle caps on the floor. Pillows are flat and horrible. Almost like sleeping with nothing. Other than that it was fine. Only there to sleep
We were late night checked in, it was comfortable room and staffs were kind. Everything perfect!
location was perfect, area very nice.//////////nnnmmnmm
Nice. Responsive staffs and parking availability . Restaurants Abound. Clean environment
Very nice. Air conditioner worked, but needed a technician to look at it for adjustment because it was not cooling below 75.
Enjoyed our stay but the air conditioning was not cooling as good as it should have. Could have used some new bed lines but other than that everything was good.
Just had a one night stay at the hotel for a concert we went to. Hotel staff was very attentive and friendly. Great great location in the middle of everything. Would definitely stay here again.
Nice facility, great location, easy parking. Bed not that comfortable, dusty furniture. Overall better than I expected for the price.
Houston Marriott Sugar Land places you within a 15-minute stroll of popular sights such as Sugar Land Ice and Sports Center and First Colony Mall. This 3.5-star hotel has 300 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 300 rooms feature refrigerators, coffee makers, and safes. LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.
At Houston Marriott Sugar Land, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Onsite parking is available, both free self and paid valet parking (USD 25 per night)—also useful is limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Hotel loss power and had no water for two days of our stay. No back up generator. We had to leave and go to friends house because it was too cold to stay in hotel.
I am so sorry that you're stay was not what you expected. Unfortunately, Houston was experiencing a once in a lifetime weather event which proved to be difficult to navigate. We do have a generator, but unfortunately, it does not provide power to the entire hotel. Again, I apologize that your stay was not an enjoyable one. I hope you'll give us another chance next time you're in the area.
Thank you for ranking your stay a 5 out of 5 and for staying with us! I'm happy to hear you were pleased with your stay and I hope you'll choose us next time you're in Sugar Land. Happy Holidays!
Thank you very much for your five star rating!
Like: Location, staff, cleanliness Dislike: no free WiFi
Dear guest, Thank you very much for sharing your experience with us! We look forward to seeing you back soon. Sincerely,
The staff was exceptional especially Stephanie and another young lady but unfortunately i didnt get her name. The hotel is beautiful, the area is beautiful. I would definitely stay here again.
Dear guest, Thank you very much for sharing your feedback with us. We appreciate you choosing our hotel and we look forward to welcoming you back soon. Sincerely,
Dear guest, Thank you very much for your five star review!
Dear guest, Thank you very much for your five star review!
Location is perfect rate was reasonable I would like to stay at this location when I visit Houston next time. Another freebie was there free parking. Usually in big cities you have to pay half the amount for parking
Dear Guest, We are thrilled to hear that you had such a great stay! We appreciate you sharing your feedback with us and we look forward to seeing you back soon. Sincerely,
Great location! Great restaurants and a Starbucks open late. Would choose this location again.
Thank you for rating our hotel and posting your comments.
Thank you for choosing Marriott Houston Sugar Land as your place to stay while in our area. I hope you'll stay with us again in the future.