By far the biggest issue is that you have absolutely NO cell service while you are in your room. You cannot make or receive calls. You can access the hotel’s WiFi, but I make it a habit not to use public WiFi. I asked the manager about this and she said that it is a known issue that the entire hotel has. In this day and age not being able to have access to your cell phone is more than just an inconvenience.
The hotel was decent. The lobby was nice. Rooms are spacious. Microwave was not working. Laundry room could use an upgrade. When I checked in, the front desk clerk was on a personal call and acted as if my need to check in was a distraction. I disliked that the shower had no soap dish or holder. The pool was open. Overall, we had a quiet stay. No drama.
We enjoyed our stay at Hilton garden nice and clean rooms 😀
Hilton Garden Inn Houston/Sugar Land places you within 2 miles (3 km) of popular sights like Houston Museum of Natural Science at Sugar Land and Sugar Land Town Square. This 202-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7 AM to 10 AM.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.
At Hilton Garden Inn Houston/Sugar Land, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
By far the biggest issue is that you have absolutely NO cell service while you are in your room. You cannot make or receive calls. You can access the hotel’s WiFi, but I make it a habit not to use public WiFi. I asked the manager about this and she said that it is a known issue that the entire hotel has. In this day and age not being able to have access to your cell phone is more than just an inconvenience.
The hotel was decent. The lobby was nice. Rooms are spacious. Microwave was not working. Laundry room could use an upgrade. When I checked in, the front desk clerk was on a personal call and acted as if my need to check in was a distraction. I disliked that the shower had no soap dish or holder. The pool was open. Overall, we had a quiet stay. No drama.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We pride ourselves in giving the best possible guest experience.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We pride ourselves in giving the best possible guest experience.
We enjoyed our stay at Hilton garden nice and clean rooms 😀
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.
Thank you for bringing this issue to my attention. Please accept my sincere apology, We are currently working with T-Mobile to get a new Antenna, I can understand your frustration . We pride ourselves in giving the best guest possible experience and I’m sorry we fell short in this instance.