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Recent guest reviews

Very clean. Beautiful property. Will stay here again

Staff is always friendly and accommodating. No problem at all with our 2 large dogs. Great and convenient location with lake path for walks. Rooms with freat space and comfort. Our first choice when in Sugar Land.

They gave my room to somebody else and sent me another hotel

Having to use the key to turn on the lights in an effort to conserve energy is pretty cool.

I liked the space and cleanliness of my room, I enjoyed the fact that Hyatt had a computer room and the easily accessible nature to my locations

Location, cleanliness, staff assistance! Room was spacious, HBO free with internet.

Loved the location, so close to restaurants and places to walk.

This is the third time I've stayed at this hotel. It is very nice and located perfectly for my needs when I'm in town. Consistently good. The AC could have worked a bit better.

Good property. Breakfast needs some changes. Closing the breakfast at 9am is not very convenient for those that,are on vacation.

Poor Customer service , they not in front desk and the bad attitude

It took 20 minutes to check in even though it was 1:00 a.m. I booked two rooms and the first day neither room was cleaned while we were out.

Very nice hotel with comfortable rooms. The room has a big couch and foot stool. Nice big TV, Functional bathroom.

The Hilton gives you breakfast, however during the week days it ends at 9. I would like to see it go at least until 9:30, as I never made it down until 9:15.....too bad for me. Weekend until 10, and that was fine. The rooms didn’t provide body lotion, which even smaller chains provide, so I had to go buy some. The beds were a bit lumpy, but the pillows were great! I had to let the front desk know that some room near me had a little yapping dog (that barked from 6 am to 7 am). The second time it happened and I called downstairs, I was told they were too busy to send someone up to see what room it was coming from and that it would be quite a long time before they could do so. Not too accommodating for a guest who doesn’t wake up that early!

Amazing breakfast with so much selection and friendly staff!

Creek Bend Drive Sugar Land TX

Hotel highlights

  • Close to Sugar Land Town Square
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Sugar Land Town Square is within a mile (2 km) of Hyatt Place Houston/Sugar Land, and other popular attractions like Smart Financial Centre at Sugar Land are within a few miles (5 km). This 214-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All 214 rooms provide sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are also standard.


Property features

Guests staying at Hyatt Place Houston/Sugar Land enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a business center, and express check-in.

Room options

Premium Room, 1 King Bed, View

1 King Bed | Sleeps 4

Standard Room, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, View

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Lake View

2 Queen Beds | Sleeps 6

Guest reviews for Hyatt Place Houston/Sugar Land

Everyone (14) Couples (2) Family (3)
5
Family

Very clean. Beautiful property. Will stay here again

By on Oct 12, 2020

Review comment responded on Oct 19, 2020

Thank you for the positive review. We look forward to seeing you again.

5
Everyone

By on Aug 17, 2020

Review comment responded on Oct 4, 2020

Thank you for staying with us and the great rating.

5
Family

Staff is always friendly and accommodating. No problem at all with our 2 large dogs. Great and convenient location with lake path for walks. Rooms with freat space and comfort. Our first choice when in Sugar Land.

By , from New Jersey on Jun 24, 2020

5
Everyone

By on May 16, 2020

1
Friends Business Business

They gave my room to somebody else and sent me another hotel

By on Jan 24, 2020

Review comment responded on Feb 17, 2020

Thank you for sharing your experience. We do everything we can to avoid relocating guest. Please accept our apology for this.

4
Everyone

By on Nov 5, 2019

Review comment responded on Nov 6, 2019

Thank you for the rating. We hope your entire trip was stress free. We hope to see you again.

5
Partner Couples

Having to use the key to turn on the lights in an effort to conserve energy is pretty cool.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Dear Chuck, We try to do our part to help save energy and our natural resources. Thank you for appreciating our efforts. We hope to see you again.

5
Partner Couples Family

I liked the space and cleanliness of my room, I enjoyed the fact that Hyatt had a computer room and the easily accessible nature to my locations

By on Jun 16, 2019

Review comment responded on Jul 11, 2019

Thank you for staying with us and for the positive review. It was a pleasure to serve you.

5
Everyone

By on May 27, 2019

Review comment responded on Jul 24, 2019

There is nothing better than a 5 and no opinion that matters as much as our guest. Thank you! We hope you will visit us again.

5
Everyone

By on May 13, 2019

Review comment responded on Jun 4, 2019

Thank you for the 5 Stars. Knowing you enjoyed your stay means everything!

Hyatt Place Houston/Sugar Land

16730 Creek Bend Drive, Sugar Land, TX 77478
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