I didn't like the room. If you were going out and only needed a place to sleep this is perfect for you. No coffee or microwave in the room. fridge is very small and the closet was a pipe in the corner. Seemed like an after thought. Floors in the bathroom were very slippery when wet. We had to put down towels everywhere. We did like the showerhead however, I couldn't fit in the shower. The picture on the tv kept jumping and would sometimes go out. Also, not a big selection of channels. I was confused by the not radio soap. The unique idea was the pancake maker and the family room idea in the lobby its just not for me.
Pretty clean and staff was friendly. Room was very small.
Good quality , nice area. Modern design.
it was just what i needed
Please improve noise insulation and pillow material. Everything else is perfect!
Would recommend anyone to stay at this hotel.
Great stay. The great costumer service made our stay an awesome experience.
I thought it was ironic that there were signs everywhere mandating masks be worn in all public/shared spaces (i.e. lobby) and yet no one was wearing a mask. NOT EVEN THE STAFF. When I checked in, the staff had the mask on correctly, then pulled their mask down and had it on their chin. Later that evening when I went to ask for additional towels, the new desk staff did not have on a mask at all. When this individual delivered the towel to my room, he didn't have a mask on and we were in close contact. Absolutely reckless during this pandemic.
Sparsely furnished room. No furniture except for a small plastic chair. Not even a closet.
I would use this property again. Everything meet and exceedes our expectations.
The indoor pool area was very nice, super friendly staff
Staff was very friendly and welcoming. Rooms and facility were spotless. Breakfast was great. Really the only set back is that there is not much room in the rooms. But overall a great place.
Soap, shampoo, bidy wash and conditioner provided in a very convenient way.
It felt like a college dorm. We immediately checked out after planning to stay 3 nights but they kept the first night charges and wouldn't refund them back to us so we were out $100.
Staff was great and amenities were great as well. Breakfast tasted very bland and we ended up eating out for breakfast. We had noisy neighbors on our 3rd night and called the front desk and they said they would look into it, but never did as they were loud an additional 2 hours...until 1:30AM. Other than that, it was a nice place to stay.
Located 2.3 mi (3.7 km) from Firewheel Golf Park, Tru by Hilton Garland Richardson is within a 15-minute drive of other popular attractions like Lake Ray Hubbard. This 91-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 55-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, free local calls, and ironing boards.
At Tru by Hilton Garland Richardson, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a gift shop.
I didn't like the room. If you were going out and only needed a place to sleep this is perfect for you. No coffee or microwave in the room. fridge is very small and the closet was a pipe in the corner. Seemed like an after thought. Floors in the bathroom were very slippery when wet. We had to put down towels everywhere. We did like the showerhead however, I couldn't fit in the shower. The picture on the tv kept jumping and would sometimes go out. Also, not a big selection of channels. I was confused by the not radio soap. The unique idea was the pancake maker and the family room idea in the lobby its just not for me.
Pretty clean and staff was friendly. Room was very small.
Good quality , nice area. Modern design.
it was just what i needed
Please improve noise insulation and pillow material. Everything else is perfect!
Hello Nhat, thank you for your critical review of our location. We hope that we can make your next stay with us entirely perfect. We look forward to seeing you again soon!
Would recommend anyone to stay at this hotel.
Hi Giselle, Thank you for staying with us and taking time to provide feedback. We look forward to seeing you again soon! Be Tru,
Great stay. The great costumer service made our stay an awesome experience.
Thank you for choosing TRU by Hilton Garland/Richardson. We thank you for your kind review as well. Comfortable bedding is awaiting for you. We look forward to you visiting again Thank you