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Hyatt Place Dallas/Garland/Richardson

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Dallas/Garland/Richardson

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪3 min walk‬
  • Place, Hawaiian Falls Garland
    ‪17 min walk‬
  • Place, Firewheel Golf Park
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Two Queen Beds (with sofa bed)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Two Queen Beds (with sofa bed)

  • Sleeps 11
  • Free WiFi

View all photos for King Bed High Floor (with sofa bed)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Bed High Floor (with sofa bed)

  • Sleeps 4
  • Free WiFi

View all photos for Two Queen Beds High Floor (with sofa bed)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Two Queen Beds High Floor (with sofa bed)

  • Sleeps 11
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(84 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(97 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Garland

Within a short walk of Curtis Culwell Center, Hyatt Place Dallas/Garland/Richardson is within a mile (2 km) of Hawaiian Falls Garland. This 3-star hotel welcomes guests with 153 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Curtis Culwell Center - 3 min walk - 0.2 miles
  • Hawaiian Falls Garland - 17 min walk - 0.9 miles
  • Firewheel Golf Park - 7 min drive - 3.5 miles
  • Galleria Dallas - 15 min drive - 19.2 miles
  • American Airlines Center - 23 min drive - 28.2 miles

Getting around

  • Shiloh Road Station - 8 min drive
  • Dallas Union Station - 25 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪In-N-Out Burger - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬15 min walk
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Hyatt Place Dallas/Garland/Richardson

Guests staying at Hyatt Place Dallas/Garland/Richardson enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include MP3 docks, sofa beds, and sitting areas.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Tru by Hilton Garland Richardson
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The price is $96
Jun 2 - Jun 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.

Property is also known as

Hyatt Place Dallas/Garland/Richardson

Hyatt Place Dallas/Garland/Richardson Garland

Hyatt Place Dallas/Garland/Richardson Hotel

Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas Garland Hotel Garland

Hyatt Dallas Garland Garland

Hyatt Place Dallas/Garland/Richardson Hotel

Hyatt Place Dallas/Garland/Richardson Garland

Hyatt Place Dallas/Garland/Richardson Hotel Garland

Frequently asked questions

Are free cancellation options available at Hyatt Place Dallas/Garland/Richardson?

Hyatt Place Dallas/Garland/Richardson offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Dallas/Garland/Richardson?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Dallas/Garland/Richardson on Jun 3, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hyatt Place Dallas/Garland/Richardson?

This hotel is located in Garland, close to Firewheel Town Center Mall, CityLine, and Hawaiian Falls Garland. You'll also find Firewheel Golf Park and Breckinridge Park within a short drive.

Is there parking available at Hyatt Place Dallas/Garland/Richardson?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Place Dallas/Garland/Richardson feature a casino?

No, Hyatt Place Dallas/Garland/Richardson doesn't have a casino.

Will I find an indoor pool at Hyatt Place Dallas/Garland/Richardson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Place Dallas/Garland/Richardson?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hyatt Place Dallas/Garland/Richardson?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Dallas/Garland/Richardson have a restaurant that serves breakfast?

Yes, Hyatt Place Dallas/Garland/Richardson serves free buffet breakfast at Gallery Cafe each morning.

Will Hyatt Place Dallas/Garland/Richardson allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Dallas/Garland/Richardson for a fee of USD 75 per accommodation, per stay. A deposit of USD 100.00 per week is collected.

Are there connecting rooms at Hyatt Place Dallas/Garland/Richardson?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Dallas/Garland/Richardson?

The closest major airport to Hyatt Place Dallas/Garland/Richardson is Love Field Airport (DAL), which is 29.1 mi away (41 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is around 23.7 mi away.

Are there rooms with balconies at Hyatt Place Dallas/Garland/Richardson?

No, there aren't any guestrooms with balconies at Hyatt Place Dallas/Garland/Richardson.

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2026

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
The location of felt safe. The facility appeared very well maintained. I really enjoyed my room! Very clean and everything inside it worked well. Complementary breakfast was good! Plenty of accommodations near the hotel too. There is a delicious authentic Mexican restaurant named Nuevo León Taqueria. Highly recommend. Thank you Hyatt!
Stayed 1 night in May 2026

6/10 Okay

Courtney

Liked: Property conditions & facilities
Room was ok
Stayed 1 night in Feb 2026

10/10 Excellent

jaymee

Stayed 2 nights in Jan 2026

10/10 Excellent

Jaymee

Liked: Cleanliness, amenities, property conditions & facilities
Friesnly staff clean room
Stayed 2 nights in Feb 2026

6/10 Okay

Stormy

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The front desk made a look when I first walked in but that wasn’t a big deal, I’m use to that. I gave the hotel 3 stars because one of the beds was obviously broken, it sunk into the middle and creaks every time you move on it, woke up with a horrible back ache. You could tell the breakfast had been sitting out for a long time or either made the day before, the French toast was hard and the meat, eggs and potatoes had a hard layer over it. My mother who has dentures couldn’t chew it. The hotel was okay other than those things.
Stayed 1 night in Feb 2026

2/10 Terrible

Dona

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Check-in was scheduled for 3:00 PM. I arrived at 4:00 PM, but the room was not ready until 4:15 PM, which caused me to be late for a scheduled event at 4:30 PM. Additionally, the room was not thoroughly cleaned upon my arrival; there was dirt behind the couch that needed to be addressed. The shower water was only cold, which was inconvenient.
Stayed 1 night in Feb 2026

2/10 Terrible

Tracy

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Upon arrival (3:30pm) I was informed my room wasn't ready due to late check-out and received a parking pass. There was a total of 4 rooms (3 separate parties being charged) that were reserved and only 1 was ready. One room was to be an adjoining room. They were informed that room was given away and they would have to get another room. They put their things in the room and left. When we all returned to the hotel (10-11pm) I got my room card as well as one other guest in my party. The 3/4 room had one room card and was requesting the other room card (kids-down the hall!!). They were told that they were being charged and additional $75 for a dog. How could that be when they DIDN'T bring a dog? The woman at the desk said an employee said there was a dog in the room. He reiterated that he didn't have a dog and again she said there was. I then spoke to let her know that upon check-in our rooms weren't ready and how could she TELL him he had a dog. He paid the additional money due to the kids needing a place to sleep. She then asked the Security Guard to go check the room with him. The Guard did a sweep of the room and no dog was found. Later they were informed they were wrong about the dog, and it belonged to another guest. That same dog and another barked ALL night and though they complained NOTHING was done to fix the issue. Customer service was terrible as well as the shower had NO hot water! Other guests were mad at check-in as well.(cheer/dance competition)
Stayed 1 night in Feb 2026

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness
Broken handles on the cabinets, hair in the bathroom, and no hot water all of Saturday night. I had one child take a cold shower, one went to a lower room to shower, and I just had to wait for the next day.
Stayed 1 night in Feb 2026

2/10 Terrible

Adrew

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasnt ready. When the room was ready 4 and a half hours later. It was the wrong room. Was charged for a lie from a staff memeber that a dog was in my room. No towles. No hot water. Water wouldnt drain in the sink. Dog I was blamed for having barked and couldnt get any sleep. Plus more... HORRIBLE HOTEL!!!
Stayed 1 night in Feb 2026

4/10 Poor

Frank

Stayed 1 night in Feb 2026

2/10 Terrible

Brandon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room wasn’t available at check-in and no hot water in the morning.
Stayed 1 night in Feb 2026

6/10 Okay

Cassandra

Stayed 1 night in Feb 2026

10/10 Excellent

Darrol

Liked: Cleanliness, amenities
Everything
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua, Fresno

Stayed 2 nights in Feb 2026

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities
Beautiful property, clean and comfortable bed with good pillows
Stayed 1 night in Feb 2026

4/10 Poor

Rebecca

Stayed 2 nights in Feb 2026

10/10 Excellent

Citlhaly

Stayed 2 nights in Jan 2026

4/10 Poor

Baudelio

Stayed 1 night in Feb 2026

10/10 Excellent

deacon

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was wonderful and welcoming! I appreciated that we had two large counter spaces with mirrors and plugs to get ready!
Stayed 2 nights in Feb 2026

10/10 Excellent

Sharmaine

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2026

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would have liked more then one wash cloth in our room. But it was a great stay.
Stayed 1 night in Feb 2026

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