It was horrible. My food spoiled that was in the refrigerator. It was dirty. I switched rooms 3 times. Each time it was worse than the last. For it to be The Omni it was horrible. Tgere was a manager on duty named Yay Yay. Very nice and helpful the there was another manager when she wasn't there I wish I had of gotten his name his customer service was horrible he was rude and very unwelcoming. I will suggest you stay elsewhere for the money.
The property was well kept. Staff were super friendly and I loved the garage parking!!
Very friendly for checkin and the wine bar. The restaurant bar could use a lot of improvement. Chairs were falling apart, bartender not super friendly. Besides that, stay was wonderful.
Thank you for front desk Michael was very kind very polite and very approachable
Disappointed sauna dry (not good) needs to be updated Jacuzzi ☹️ Not working...was really looking forward to these amenities... totally sucked... Food great! Staff great!!
We check in at 3:00am on Saturday. It was a long day and my husband lost our suitcase key. Without a slight hesitation, the front desk call someone to help us. We are so happy with their service. I definitely coming back and referring to our friends.
The staff is awsome super nice , great place to stay in Dallas area
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Good quite location. Great pool and workout area. Very friendly and helpful staff and they are very welcoming. Good resturant and bar with friendly staff and the food quality is excellent.
Everything was nice with the hotel except for the WiFi there was an option to purchase a plan. Wish there were microwaves in the rooms. My room was near the ice machine & microwave so not bad. I’ve stayed here before and would stay again.
Nice lobby. Room was very good. Bed was comfortable.
Clerk (trainer) was asleep at the desk when we arrived. Reserved a room with WIFI, but was ad used it would be an extra $10 or $15 when I tried to login. The room was run down, wallpaper coming off the walls, worn out furniture, etc.... Definitely time for a remodel. Hotel is next to the freeway, so you hear every motorcycle and car with a loud exhaust throughout the night. Overall, pretty crappy experience, would definitely not recommend.
Room clean and big, check in quick. Bathtub is a little slippery
Very friendly staff and the site is gorgeous, would be nice
The property is immaculate. Couldn't have been more perfect
Very welcoming. Front seat lady was superb!!!! 😊😊😊
Omni Dallas Hotel at Park West places you within a 10-minute drive of popular sights such as Toyota Music Factory and Irving Convention Center. This 337-room, 4-star hotel has 3 restaurants along with conveniences like an outdoor pool and free self parking.
Enjoy the pool views at Dovers Grille, one of 3 onsite restaurants. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11:30 AM.
Omni Dallas Hotel at Park West's 337 rooms provide coffee makers, laptop-compatible safes, and phones. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Guests of Omni Dallas Hotel at Park West have access to an outdoor pool, a health club, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
It was horrible. My food spoiled that was in the refrigerator. It was dirty. I switched rooms 3 times. Each time it was worse than the last. For it to be The Omni it was horrible. Tgere was a manager on duty named Yay Yay. Very nice and helpful the there was another manager when she wasn't there I wish I had of gotten his name his customer service was horrible he was rude and very unwelcoming. I will suggest you stay elsewhere for the money.
The property was well kept. Staff were super friendly and I loved the garage parking!!
Thanks for staying with us. We appreciate your feedback!
Very friendly for checkin and the wine bar. The restaurant bar could use a lot of improvement. Chairs were falling apart, bartender not super friendly. Besides that, stay was wonderful.
Thank you for your valuable feedback.
Thank you for front desk Michael was very kind very polite and very approachable
Greetings! Thank you for your fantastic review and rating! We are happy to hear you received excellent service from our staff. Our Omni Park West team takes pride in our customer service and appreciates your feedback. Your kind comments have also been shared with our management team. We hope to see you again soon. At Your Service, Gandhali B. Executive Offices
Disappointed sauna dry (not good) needs to be updated Jacuzzi ☹️ Not working...was really looking forward to these amenities... totally sucked... Food great! Staff great!!
Greetings! Thank you for providing feedback on your most recent experience with us. On behalf of the entire staff, we would like to sincerely apologize for any inconveniences with the sauna. This certainly is not indicative of the level of excellence and service the hotel typically provides. Your kind words of appreciation and your feedback has been shared with the management team. We look forward to seeing you again soon At Your Service, Gandhali B Executive Offices
We check in at 3:00am on Saturday. It was a long day and my husband lost our suitcase key. Without a slight hesitation, the front desk call someone to help us. We are so happy with their service. I definitely coming back and referring to our friends.
Greetings, Thank you for your fantastic review and rating! We are happy to hear you received excellent service from our staff. Our Omni Park West team takes pride in our customer service and appreciates your feedback. Your kind comments have also been shared with our management team. We hope to see you again soon. At Your Service, Gandhali B. Executive Offices
The staff is awsome super nice , great place to stay in Dallas area
Greetings! Thank you so much for your excellent review and rating! It is wonderful to hear you received such excellent service from our staff. Our Omni Park West team takes pride in our customer service and appreciates your feedback. Your kind comments have also been shared with our management team. We hope to see you in the near future! At Your Service, Gandhali B Executive Offices
Greetings! Thank you so much for the outstanding rating! We truly appreciate your business hope to see you again soon. At your Service Gandhali B. Executive Offices
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Greetings! Thank you so much for the 4/5 rating! We truly appreciate your business hope to see you again soon. At your Service Gandhali B. Executive Offices
Good quite location. Great pool and workout area. Very friendly and helpful staff and they are very welcoming. Good resturant and bar with friendly staff and the food quality is excellent.
Greetings! Thank you so much for your excellent review and rating! We are so happy you enjoyed the food and bar. It is wonderful to hear you received such excellent service from our staff. Our Omni Park West team takes pride in our customer service and appreciates your feedback. Your kind comments have also been shared with our management team. We hope to see you in the near future! At Your Service, Gandhali B. Executive Offices
Hi Ms. Parker, We're sorry that you did not enjoy your stay with us. We do our best to meet our guest's expectations and in this instance, we clearly failed. We would love to make it up for you in the future. Please let us know if you choose to return.