Well cared for property and convenience to nice restaurants nearby
The property was clean, staff was friendly and the rooms were neat and clean.
I didn't like the fact that I reserved a 2 bed room and they gave me a single bed
Pretty amazing structure. Might need a little updating, but I felt it was worth the costs and the staff was really helpful.
I like the openness once you walk in the hotel but I did notice spider webs everywhere, especially by the elevators. I also had to kill a few bugs in our room on the 12th floor.
Beautiful
Staff was great! Food prices were very high for what was provided for breakfast. Very convenient!
The spa was not working so we were unable to spend any time there. The rooms we booked with double beds were not available so we got put into a king bed but with 2 rooms side by side. I was traveling with a teen.
It was straight
The pool sauna and fitness center
I loved the view, the pool and the staff. I do think the carpet needs to be cleaned.
It was horrible. My food spoiled that was in the refrigerator. It was dirty. I switched rooms 3 times. Each time it was worse than the last. For it to be The Omni it was horrible. Tgere was a manager on duty named Yay Yay. Very nice and helpful the there was another manager when she wasn't there I wish I had of gotten his name his customer service was horrible he was rude and very unwelcoming. I will suggest you stay elsewhere for the money.
The property was well kept. Staff were super friendly and I loved the garage parking!!
Very friendly for checkin and the wine bar. The restaurant bar could use a lot of improvement. Chairs were falling apart, bartender not super friendly. Besides that, stay was wonderful.
Thank you for front desk Michael was very kind very polite and very approachable
Dallas Park West Hotel places you within a 10-minute drive of popular sights such as Irving Convention Center and Toyota Music Factory. This 337-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11:30 AM.
Dallas Park West Hotel's 337 rooms provide coffee makers, laptop-compatible safes, and phones. 49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks. Housekeeping is available on request.
Guests of Dallas Park West Hotel have access to an outdoor pool, a gym, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a computer station.
Well cared for property and convenience to nice restaurants nearby
The property was clean, staff was friendly and the rooms were neat and clean.
Dear Chloe, We're honored to have been your home away from home and we're glad that we could be counted on to provide you with a clean and comfortable visit. We look forward to your next stay at Dallas Park West Hotel.
I didn't like the fact that I reserved a 2 bed room and they gave me a single bed
Dear Michael, All comments are helpful, and we value your input. We are very sorry to hear about your concerns with your room assignment, and our team will review these comments. Thank you for sharing, and we hope to have the opportunity to serve you again in the future so that we can show you a better experience.
Pretty amazing structure. Might need a little updating, but I felt it was worth the costs and the staff was really helpful.
Dear Chad, Our team members are our greatest strength, so we're happy to hear that their hospitality was a highlight of your stay. Choose us again for a superior value when you are back in town!
I like the openness once you walk in the hotel but I did notice spider webs everywhere, especially by the elevators. I also had to kill a few bugs in our room on the 12th floor.
Dear Suleyshka, Thank you for choosing us! We're so happy you liked the openness of our hotel, and we trust our environment helped you feel right at home. Our apologies, however, for any concerns regarding pests. Our specialist has been notified, and housekeeping will also do a thorough sweep of our property, addressing all oversights they come across. The next time you're in town, we look forward to showing you an even better time!
Beautiful
Dear Angela, We are happy to hear that you enjoyed your stay at Dallas Park West Hotel. Thank you for taking the time to write a review!
Staff was great! Food prices were very high for what was provided for breakfast. Very convenient!
Our team goes above and beyond to deliver amazing service and we love to hear that we did not disappoint. Rest assured that we will discuss your food comments and we would love to know which breakfast options you would like to see added. Nevertheless, we look forward to welcoming you back again to Omni Dallas Hotel at Park West.
The spa was not working so we were unable to spend any time there. The rooms we booked with double beds were not available so we got put into a king bed but with 2 rooms side by side. I was traveling with a teen.
It was straight
Dear Anthony, Thank you for choosing Dallas Park West Hotel and taking the time to share your review. We're delighted that you appreciated our lovely property, and we trust you enjoyed some delicious nearby dining. Please come back to see us again!