very dirty room but staff was great
Every morning I couldn't walk past the desk without employee saying "Good morning" that first ray of sunshine is important in launching a successful day❤️ The very thing I needed to put a smile on my face thank you so much
The lake view
Nothinh
I need a refund, customer service is terrible.
Staff was incredible, from Cedrica checking us in througj everyone else.
The location was very great nice and peaceful. The two ladies that work front desk were very nice and friendly they made you feel really welcomed .unfortunately on orbitz it says the double beds also have balcony and view to river but that is not correct.we were told only single Kings have the view and balcony.when we booked it was an option for the double so I was a little disappointing
Great service at check in, thanks for accommodating my early arrival!
Our stay was horrible! The pillows on the beds were so uncomfortable, our shower was broken and we had to move rooms, the tv lost signals multiple times. In addition house keep forgot to restock our towels and toilet paper! The front desk staff left a voicmail on our phone on mistake talking about other customers. When I told the assistant general manger about our issues was rude and basically argued with me about it. I will never stay there again! A waste of money.
No complaints here. It’s a very clean and nice hotel.
Great hotel. Close to airport and downtown dallas.
The hotel was beautiful, well appointed and staffed with excellent employees who went to the max to assist my guest and I. Kayla at the front desk was especially helpful and enthusiastic.
Nice hotel. It's big, close to the airport as well as the highway. They have a restaurant though i didn't eat there but menu looks good.
The room I stayed in had yet to be remodeled, but was clean and comfortable. Loved the soft bed. The entire lobby/1st floor is under renovation- highly recommend checking the hotel website directly to ensure amenities are available for your stay. Little surprised the price wasn’t lower, given the current state of the property.
Hotel staff were friendly and room was clean and comfortable. When we asked for a fridge, there was no engineering staff on site to bring to our room even though the sign at the front desk said we just needed to ask and they would provide one. Otherwise, great stay overall!
Just a quick trip, but had everything we needed.. good location
I enjoyed the stay. Staff is kind. We talked to Nicole a lot. She was from Chicago. She was very helpful and nice. She gave us cookies and extra blankets. Overall the stay was in a quiet neighborhood near the highway. In and Out wasn't too far away. Would recommend.
DoubleTree by Hilton Hotel Dallas - Farmers Branch places you within a 10-minute drive of popular sights such as Irving Convention Center and University of Dallas. This 160-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at Club Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
37-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, sofa beds, and coffee makers are other standard amenities.
Guests staying at DoubleTree by Hilton Hotel Dallas - Farmers Branch enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
very dirty room but staff was great
Every morning I couldn't walk past the desk without employee saying "Good morning" that first ray of sunshine is important in launching a successful day❤️ The very thing I needed to put a smile on my face thank you so much
The lake view
Nothinh
Thank you for staying with us we appreciate your business.
I need a refund, customer service is terrible.
Please contact the hotel directly at your earliest convenience to discuss your stay with us.
Thank you for staying with us, we appreciate your business.
Staff was incredible, from Cedrica checking us in througj everyone else.
Thank you for reviewing our property, we appreciate your feedback. I will be sure to share your comments with our staff. We look forward to welcoming you back next time you are in the area.
The location was very great nice and peaceful. The two ladies that work front desk were very nice and friendly they made you feel really welcomed .unfortunately on orbitz it says the double beds also have balcony and view to river but that is not correct.we were told only single Kings have the view and balcony.when we booked it was an option for the double so I was a little disappointing
Thank you for reviewing your recent stay with us. We are pleased you enjoyed your stay with us. We apologize for the confusion regarding our rooms with balconies. We do have balcony rooms with 2 queens, we probably were just sold out of them. We hope to welcome you back very soon.
Thank you for staying with us, we appreciate your business.