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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Lobby
Reception
Hallway
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
7600 John Q Hammons Dr, Frisco, TX, 75034
  • Place, Comerica Center
    ‪3 min walk‬
  • Place, Riders Field
    ‪5 min walk‬
  • Place, Stonebriar Centre Mall
    ‪5 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Suite, 1 King Bed, Non Smoking

  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Suite, 1 Queen Bed, Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

View from room

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

View from room

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

View from room

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | View from room

Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(62 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 730 sq ft
  • Sleeps 4
  • 1 King Bed

Two Room King Suite With Balcony-Non-Smoking

  • Sleeps 4

Two-Room Corner King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

One-Bedroom King Suite Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

King Suite with Balcony and View

  • Sleeps 4

Premium King Suite with Balcony and View

  • Sleeps 4

Premium Suite With 2 Queen Beds, Mobility / Hearing Accessible Tub-Non Smoking

  • Sleeps 6

Two-Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 6

Two-Room Presidential Suite With 1 King Bed-Non Smoking

  • Sleeps 4

Queen Suite with Two Queen Beds - Allergy Friendly

  • Sleeps 6

One-Bedroom Suite With 2 Queen Beds-Hearing Accessible Non-Smoking

  • Sleeps 6

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Mobility Hearing Accessible Premium Queen Room with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible 2 Queen Suite with Roll in Shower

  • Sleeps 6

2 Room Premium King Suite

  • Sleeps 4

2 Room Premium Queen Suite

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking, Balcony

View from room

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(20 reviews)
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Frisco

Stonebriar Centre Mall is a short stroll from Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center, and other popular attractions like Ford Center are within a mile (2 km). This 3.5-star hotel welcomes guests with 330 rooms and conveniences like an indoor pool, a 24-hour gym, and a 24-hour business center. Centrally located in Frisco, the hotel is connected to the convention center, and a short walk from Comerica Center and Riders Field.

What's nearby

  • Comerica Center - 3 min walk - 0.2 miles
  • Riders Field - 5 min walk - 0.3 miles
  • Stonebriar Centre Mall - 5 min walk - 0.3 miles
  • Ford Center - 19 min walk - 1.0 mile
  • Legacy West - 2 min drive - 1.4 miles

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 25 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Dave & Buster's - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Copper & Steel Table And Bar - ‬7 min walk

About this property

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Guests of Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center have access to an indoor pool, a 24-hour gym, and WiFi in public areas. Self parking is offered for USD 22 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and express check-in.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, sitting areas, and refrigerators are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hyatt House Dallas/Frisco
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
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The price is $130
Mar 8 - Mar 9
Total with taxes and fees
Hyatt House Dallas/Frisco

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transportation

  • Covered self parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 50 meeting rooms
  • Conference center (90,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (70 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.975 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Dallas-Frisco Hotel Convention Center
Embassy Suites Hotel Convention Center
Embassy Suites Convention Center
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites Dallas Frisco Hotel Convention Center Spa
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Dallas Frisco Hotel Convention Center Spa

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center on Mar 12, 2026 start from 122.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Located steps from Comerica Center, this hotel is in Frisco, and within a 10-minute walk of Stonebriar Centre Mall and Riders Field. You'll also find Ford Center and The Shops at Legacy within a short drive.

Is parking available on site at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yes, covered parking is offered for USD 22 per night with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center feature a casino?

No, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yes, this hotel has an indoor pool.

Is Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center serves free full breakfasts at Lobby Bar each morning.

Will Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

The closest major airport to Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center is Love Field Airport (DAL), which is 21.4 mi away (33 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 22 mi away (25-minute drive).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yes, some guestrooms at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offer a balcony.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center have a wedding venue on site?

Take advantage of the wedding venue at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center if you plan to say "I do" during your trip.

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room, breakfast was okay, convenience of event and location.
Stayed 1 night in Jan 2026

10/10 Excellent

Gwen

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Graciela

Liked: Cleanliness, amenities, property conditions & facilities
The size and Convention Center. However, Everything was great! Best Embassy Suites I’ve stayed at!
Stayed 3 nights in Nov 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was very welcoming
Stayed 1 night in Nov 2025

8/10 Good

Robin

Stayed 2 nights in Nov 2025

2/10 Terrible

Wais

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Everything felt damp, and shower head and curtain were broken front door lock broken and no hair conditioner and Kleenex all kinds of things. Very uncomfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly hotel. Super clean and anytime we needed something they had it to us super quickly. We would definitely stay here again.
Stayed 4 nights in Nov 2025

8/10 Good

Lynn

Stayed 2 nights in Oct 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service
Didn’t eat breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

RUHA

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

khalid

Stayed 1 night in Nov 2025

10/10 Excellent

Maneysa Sage

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and good location
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

10/10 Excellent

Wajhee, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Victoria

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room itself was nice, but my bedroom TV did not work. There was literally no remote for it, and it would not power on. I asked for help on Friday, but no one would help me. Finally got someone to fix it on Saturday, but my first night was a disappointment. What really bothered me was there was no coffee. The girl who worked the coffee shop (Victoria) was SO stressed out. She was so frazzled by the high number of guests wanting coffee, which I Can understand--it is not fully her fault. But a hotel that doesn't have lobby coffee? That's crazy. The coffee shop itself did not open until 7am--what about people who are awake at 5am and 6am (like myself and the several others who were upset by the lack of coffee)? And then this shop closed at 1pm! So we couldn't get coffee at all! The hotel desk staff said "Well just go make it in your room." The coffeemaker in my room was disgusting. Nor was there creamer available. So that was a poor response. I was there on business as part of the TSD conference going on. So many other conference guests did not even have a room with a filthy coffeemaker that they could go to use. I enjoyed the lobby atmosphere and the room (for the most part) but I would never stay again as a five hour window to have a cup of coffee is insane.
Stayed 2 nights in Nov 2025

6/10 Okay

Bryan

Business traveler
Liked: Cleanliness, staff & service
Room and staff were great. Although, staff member came in my room while I was changing before checkout. All the food at breakfast was cold; bacon, sausage, eggs, potatoes. Maybe consider getting bigger cups for coffee. The soup cups were tiny.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Enjoyed our stay
Stayed 1 night in Nov 2025

8/10 Good

Scipio, Grand Prairie

Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 2 nights in Nov 2025

4/10 Poor

Tamathy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
No ice machines & the elevators were extremely slow. I’m sure one of the four wasn’t working.
Stayed 3 nights in Nov 2025

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