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Recent guest reviews

Overall bad experience. Our room wasn't available for early check in so we hung out in the lobby which needed cleaning, there were food crumbs all over the floor and no toilet paper in the bathrooms. The rooms were ok, sheets stiff, pool overcrowded with drunk people (while kids were present). Not to mention the apparent party happening in our neighboring room at 1am! My first and last time staying at Omni.

Loved the location, the view and the room! Thanks for having us

I loved the friendliness of the staff as well as the cleanliness and preparedness of the staff. Even though we are going through a pandemic the staff was knowledgeable about all of the OMNI practices concerning the CDC recommendations and guidelines, observed them all, and was helpful as possible under the circumstances.

The hotel was stunning, the team from the monent we arrived to the moment we left were absolutely AMAZING!!!

Staff was great and very helpful! Hotel is walking distance to the ford center and a few restaurants.

Totally Cowboys! Beautiful hotel, the friendliest staff, amenities galore, so close to everything Cowboys. Food is scrumptious. Everything from valet to checkout is done with such class. I can't say enough about this hotel! Won't ever stay anywhere else!

The location was perfect for us and the hotel was very nice and clean.

The staff was amazing! The ladies at the front desk helped me out by pulling my luggage early so that it was ready & waiting for me when my conference was over so I wouldn't be late for my shuttle to the airport. Thank you so much!!

Our stay was amazing! The room was clean and comfy beds, everyone was super nice and our son absolutely loved running and playing on the turf.

Location, style, amenities, service. We’ll be back

Excellent property - loved the short stay. Highly recommend

Cowboys Way Frisco TX

Hotel highlights

  • Steps from Ford Center at The Star
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Omni Frisco Hotel places you next to Ford Center at The Star and within a mile (2 km) of other popular attractions like Dr Pepper Ballpark. This 4-star hotel has 300 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. It's connected to a shopping center in central Frisco and also close to Stonebriar Centre Mall and The Shops at Legacy.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

All 300 rooms provide coffee makers, free local calls, and safes. Guests can expect WiFi and 55-inch flat-screen TVs. Bathrooms offer hair dryers and bathrobes. Ironing boards and desks are other standard amenities.


Property features

Built in 2017, the brand new Omni Frisco Hotel offers an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 25 per night, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Executive Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed (Plaza Suite - View)

1 King Bed | Sleeps 3

Guest reviews for Omni Frisco Hotel

Everyone (17) Couples (3) Family (4)
5
Everyone

By on Oct 27, 2020

Review comment responded on Oct 27, 2020

Thank you for the review!

3
Family Family with small children Partner Couples

Overall bad experience. Our room wasn't available for early check in so we hung out in the lobby which needed cleaning, there were food crumbs all over the floor and no toilet paper in the bathrooms. The rooms were ok, sheets stiff, pool overcrowded with drunk people (while kids were present). Not to mention the apparent party happening in our neighboring room at 1am! My first and last time staying at Omni.

By , from Dallas on Sep 8, 2020

Review comment responded on Sep 9, 2020

Thank you for your comments on your recent stay. We sincerely apologize for the issue experienced in regards to checking in and the cleanliness of the hotel, and we have shared your feedback with our leadership team in order to facilitate further review. During this unprecedented time, we have made changes as necessary to adhere to new policies. Please don't hesitate to reach out to us if there's any additional feedback you'd like to share with us. We hope to welcome you back again!

5
Everyone

By on Jul 7, 2020

Review comment responded on Jul 7, 2020

Thank you for your feedback, we hope to see you again soon!

5
Partner Couples

Loved the location, the view and the room! Thanks for having us

By , from California and Texas on Jul 1, 2020

Review comment responded on Jul 1, 2020

You are so welcome and I'm glad you had a good time here.

5
Partner Couples

I loved the friendliness of the staff as well as the cleanliness and preparedness of the staff. Even though we are going through a pandemic the staff was knowledgeable about all of the OMNI practices concerning the CDC recommendations and guidelines, observed them all, and was helpful as possible under the circumstances.

By , from Dallas, Texas on May 31, 2020

Review comment responded on Jun 1, 2020

We are so happy to hear you enjoyed your time here at the Omni Frisco! Thank you so much for the sensational rating. You as our guest are at forefront of our minds and hearts. In an effort to #StayAPartOf Safety, we have made some updates to our already thorough cleaning guidelines and so happy to hear that it was noticed on property.

5
Family

The hotel was stunning, the team from the monent we arrived to the moment we left were absolutely AMAZING!!!

By , from Round Rock, TX. on Mar 7, 2020

Review comment responded on Mar 7, 2020

Sean, we are so happy to hear about the positive experience you had with us at the Omni Frisco! Hope to see you again soon.

5
Family

Staff was great and very helpful! Hotel is walking distance to the ford center and a few restaurants.

By on Mar 3, 2020

Review comment responded on Mar 3, 2020

We love and appreciate the feedback. We hope to welcome you back sometime soon!

5
Everyone

By on Feb 15, 2020

Review comment responded on Feb 16, 2020

Thank you for staying with us, and we truly appreciate the feedback!

5
Everyone

By on Jan 1, 2020

Review comment responded on Jan 5, 2020

Thank you for staying with us! We are looking forward to welcoming you back!

5
Friends

Totally Cowboys! Beautiful hotel, the friendliest staff, amenities galore, so close to everything Cowboys. Food is scrumptious. Everything from valet to checkout is done with such class. I can't say enough about this hotel! Won't ever stay anywhere else!

By , from Sparks,NV on Dec 31, 2019

Review comment responded on Dec 31, 2019

Thank you so much for being our guest at Omni Frisco! We look forward to hosting you in the future! Happy New Year!!

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