Loved that it's next to Cowboys training facility. Hotel has no snacks or sodas after the bar is closed.
Very beautiful. In a very nice area with lots to do
Terrible. Booked twice on accident for two weekends in a row within 3 minutes of each other and would not let me cancel one of the reservations so I lost a nights stay
Overall bad experience. Our room wasn't available for early check in so we hung out in the lobby which needed cleaning, there were food crumbs all over the floor and no toilet paper in the bathrooms. The rooms were ok, sheets stiff, pool overcrowded with drunk people (while kids were present). Not to mention the apparent party happening in our neighboring room at 1am! My first and last time staying at Omni.
Loved the location, the view and the room! Thanks for having us
I loved the friendliness of the staff as well as the cleanliness and preparedness of the staff. Even though we are going through a pandemic the staff was knowledgeable about all of the OMNI practices concerning the CDC recommendations and guidelines, observed them all, and was helpful as possible under the circumstances.
The hotel was stunning, the team from the monent we arrived to the moment we left were absolutely AMAZING!!!
Staff was great and very helpful! Hotel is walking distance to the ford center and a few restaurants.
Totally Cowboys! Beautiful hotel, the friendliest staff, amenities galore, so close to everything Cowboys. Food is scrumptious. Everything from valet to checkout is done with such class. I can't say enough about this hotel! Won't ever stay anywhere else!
The location was perfect for us and the hotel was very nice and clean.
The staff was amazing! The ladies at the front desk helped me out by pulling my luggage early so that it was ready & waiting for me when my conference was over so I wouldn't be late for my shuttle to the airport. Thank you so much!!
Our stay was amazing! The room was clean and comfy beds, everyone was super nice and our son absolutely loved running and playing on the turf.
Omni Frisco Hotel places you next to Ford Center at The Star and within a mile (2 km) of other popular attractions like Dr Pepper Ballpark. This 4-star hotel has 300 rooms and welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Frisco and also close to Stonebriar Centre Mall and The Shops at Legacy.
Enjoy dining at Neighborhood Services, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
55-inch flat-screen TVs are available for entertainment, and guests can stay connected with WiFi. Bathrooms offer hair dryers and bathrobes. Other amenities include coffee makers, free local calls, and safes.
Built in 2017, the brand new Omni Frisco Hotel offers an outdoor pool, a gym, and a rooftop terrace. There's free offsite parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include WiFi in public areas, conference space, and express check-in.
Loved that it's next to Cowboys training facility. Hotel has no snacks or sodas after the bar is closed.
Very beautiful. In a very nice area with lots to do
Thank you for the the kind feedback! We appreacited you.
Terrible. Booked twice on accident for two weekends in a row within 3 minutes of each other and would not let me cancel one of the reservations so I lost a nights stay
We apologized for this inconvinience, please address this directly to the third party travel site that you book through. so they can address this.
Thank you for the review!
Overall bad experience. Our room wasn't available for early check in so we hung out in the lobby which needed cleaning, there were food crumbs all over the floor and no toilet paper in the bathrooms. The rooms were ok, sheets stiff, pool overcrowded with drunk people (while kids were present). Not to mention the apparent party happening in our neighboring room at 1am! My first and last time staying at Omni.
Thank you for your comments on your recent stay. We sincerely apologize for the issue experienced in regards to checking in and the cleanliness of the hotel, and we have shared your feedback with our leadership team in order to facilitate further review. During this unprecedented time, we have made changes as necessary to adhere to new policies. Please don't hesitate to reach out to us if there's any additional feedback you'd like to share with us. We hope to welcome you back again!
Thank you for your feedback, we hope to see you again soon!
Loved the location, the view and the room! Thanks for having us
You are so welcome and I'm glad you had a good time here.
I loved the friendliness of the staff as well as the cleanliness and preparedness of the staff. Even though we are going through a pandemic the staff was knowledgeable about all of the OMNI practices concerning the CDC recommendations and guidelines, observed them all, and was helpful as possible under the circumstances.
We are so happy to hear you enjoyed your time here at the Omni Frisco! Thank you so much for the sensational rating. You as our guest are at forefront of our minds and hearts. In an effort to #StayAPartOf Safety, we have made some updates to our already thorough cleaning guidelines and so happy to hear that it was noticed on property.
The hotel was stunning, the team from the monent we arrived to the moment we left were absolutely AMAZING!!!
Sean, we are so happy to hear about the positive experience you had with us at the Omni Frisco! Hope to see you again soon.
Thank you for your feedback. We appreciated! Hope to host you again very soon.