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Sheraton Stonebriar Hotel

3.5 out of 5.0

Recent guest reviews

Excellent location , staff very friendly , rooms very comfortable bathrooms could be bigger but everything else was wonderful would stay there again

Very comfortable, and great location. Only downfall is that the charge $10/day for WiFi when most hotels today offer this service for free.

Great stay - close to everything. The bar needs some more life though. Lastly, you should have signs are wait staff that tell you about the breakfast. Not a good practice to have a guy come over after we sat there for 10 minutes and then got our own food to yell at us.

Poor breakfast offering to include daily buffet and room service Great evening bar staff but sub par restaurant operations for lunch and dinner. Room service menu was acceptable for these meal periods but who wants to eat in their room or arrange transportation every meal period? There were 3 nice restaurants within a short stroll of the hotel. Hotel transportation was sparse and, one day, completely unavailable No hotel airport transport, front desk set up obnoxious driver in a filthy SUV that was speeding recklessly while relentleesly trying to sell us local NFL tickets to the Dallas/NY Giants game playing that weekend. Then charged us (2 of us, 1 bag) $75 + $15 "automatic" gratuity. Glad we didn't buy tickets as that game was actually held in NY. Found local taxi that was courteous, knowledgeable and safely efficient. He charged 40 bucks to which I gladly added $20 noncompulsory gratuity. Would prefer to pay $20 more on daily room rate than have to pay &15 daily in Uber transportation for meals/shopping/entertaimment.

Came to Dallas for the weekend. Stayed at the hotel. It's very clean and new. Location is great. Staff are friendly and helpful. Will definitely stay here again.

All systems good with this hotel. A little construction going on in the parking lot area, blocked a couple exits, but overall not bad.

Staff was nice and room was nice and bed was comfortable.

Excellent service,friendly too. The only improvement would be to include a breakfast. We enjoyed our stay.

Great location and a great price on their promotional rate

Stayed at this hotel during a weekend getaway. While the hotel was nice, finding our way around the parking lot was a little challenging at first and a group of kids were in the lobby playing on Facebook being really loud and disturbing during check-in. Located close to Stonebriar Centre mall and very close to many nice restaurants.

The staff was all very friendly and helpful. The room was lovely and comfortable. I wish that they had told me that the hotel served breakfast upon check-in. I discovered it on my way out.

The hotel staff was amazing. They were right on top of everything. It was very clean and quite. The only thing that could have made our trip better would be a pool and hot tub.

Nice hotel. Staff friendly. Rooms clean. Wondering why they charged my credit card, when obviously the whole point of [...]is you've paid in advance. Irritated that I have to contact them to rectify. Otherwise, fine.

the hotel is clean however no refrigerator in the room and that's the only disappointment we had.

The service at the front desk upon check in was fantastic, very friendly and quick. I was offered a cold bottle of water at check in which I found a nice perk after a long flight. Location was very easy to get to despite on going construction on and around 121. Room was nice large size and very clean. Despite being next to 121 there were no noise issues and I was located in a room near the front traffic area. Lots of shopping and dining within easy drive. I would definitely stay here again if I am in the area.

Service wa very good with all staff being very friendly. Good Bar and breakfast was excellent

My daughter and I have spent the last 6 weekends in hotels. Our most recent stay was at the Sheraton at Legacy and 121 in Frisco. From the moment we walked it we were made to feel so welcome. My daughter loved the candles burning giving it a homey feeling. Every employee we came it contact with smiled and greeted us. They wanted to make sure we had everything we needed. The rooms were one of the cleanest and most comfortable rooms we have stayed in. There are two things that would have made our stay better. One would be better parking. And the second would be counter space in the bathroom could have been larger. We will most definitely stay there again when in the area. For the price it was outstanding. Also it was extremely safe which is important for a mother traveling with a young daughter.

Great hotel with all the necessary amenities, and the staff was friendly at every turn. Only thing I would like to see is a bit more options for quick snacks and necessiities. Overall... great option and I will stay again...

Frisco is a great location, easy access to Dallas, without getting in the heart of the city. The staff was super friendly, offered direction help, restaurant choices. Greeted us every time they saw us. The bed was super comfortable, lots of pillows and nice linens. Great bathroom amenities. Super Value! We'll be back again

The hotel was beautiful and the pool was so special.

5444 State Highway 121 Frisco TX

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sheraton Stonebriar Hotel places you within 2 miles (3 km) of Dr Pepper Ballpark and The Shops at Legacy. This 168-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center. It's also near Arbor Hills Nature Preserve and Dr Pepper Arena.


Dining

Enjoy a bite to eat at 5444 Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All of Sheraton Stonebriar Hotel's 168 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect WiFi and 32-inch flat-screen TVs with pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.


Property features

Guests staying at Sheraton Stonebriar Hotel enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 6 meeting rooms, conference space, and a 24-hour business center.

Room options

Club Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Club Room, 2 Queen Beds, Business Lounge Access (Double)

Queen 2 | Sleeps 4

Guest reviews for Sheraton Stonebriar Hotel

Everyone (5) Business (5) Couples (6) Family (1) Other (2) Friends (2)
5

excellent family stay

Everyone

Excellent location , staff very friendly , rooms very comfortable bathrooms could be bigger but everything else was wonderful would stay there again

By , from G on Mar 28, 2017

Review comment responded on Apr 10, 2017

Thank you so much for the kind words! Please come again soon!

4

nice hitel

Everyone

Very comfortable, and great location. Only downfall is that the charge $10/day for WiFi when most hotels today offer this service for free.

By on Jan 24, 2017

Review comment responded on Jan 28, 2017

Thank you for your recent stay at The Sheraton Stonebriar and for sharing your valuable feedback. In order for our guests to stay connected, we offer complimentary basic Wi-Fi service in all of our guest rooms and public areas, i.e. hotel lobby, Sheraton Link, outlets, and pool area. Premium Wi-Fi service is also available for an additional charge. Thank you for your business. All the best

5

great location - close to great places to eat

Everyone

Great stay - close to everything. The bar needs some more life though. Lastly, you should have signs are wait staff that tell you about the breakfast. Not a good practice to have a guy come over after we sat there for 10 minutes and then got our own food to yell at us.

By , from Pittsburgh, PA on Jan 9, 2017

Review comment responded on Jan 11, 2017

Thank you for your recent visit to The Sheraton Stonebriar. I appreciate you taking the time to share your feedback. Your valuable comments have been forwarded to our management team. All the best

3

restaurant & transportation considerably lacking

Everyone

Poor breakfast offering to include daily buffet and room service Great evening bar staff but sub par restaurant operations for lunch and dinner. Room service menu was acceptable for these meal periods but who wants to eat in their room or arrange transportation every meal period? There were 3 nice restaurants within a short stroll of the hotel. Hotel transportation was sparse and, one day, completely unavailable No hotel airport transport, front desk set up obnoxious driver in a filthy SUV that was speeding recklessly while relentleesly trying to sell us local NFL tickets to the Dallas/NY Giants game playing that weekend. Then charged us (2 of us, 1 bag) $75 + $15 "automatic" gratuity. Glad we didn't buy tickets as that game was actually held in NY. Found local taxi that was courteous, knowledgeable and safely efficient. He charged 40 bucks to which I gladly added $20 noncompulsory gratuity. Would prefer to pay $20 more on daily room rate than have to pay &15 daily in Uber transportation for meals/shopping/entertaimment.

By on Dec 18, 2016

Review comment responded on Dec 28, 2016

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your feedback. I am very disturbed by some of the actions included in your review and I assure you that we are looking into the situation. All the best

5

excellent hotel. very clean !!

Everyone

Came to Dallas for the weekend. Stayed at the hotel. It's very clean and new. Location is great. Staff are friendly and helpful. Will definitely stay here again.

By , from Houston, TX on Sep 13, 2016

Review comment responded on Sep 28, 2016

Dear Sam, thank you for staying with us and for taking the time to share your feedback about The Sheraton Stonebriar. We strive to exceed our guest's expectations and I am excited that you were able to experience it first-hand. We value your business and are excited that you will be returning. All the best

4

good hotel - no complaints

BusinessTravelers

All systems good with this hotel. A little construction going on in the parking lot area, blocked a couple exits, but overall not bad.

By on Aug 2, 2014

5

comfy

Couples

Staff was nice and room was nice and bed was comfortable.

By on Jun 29, 2014

5

sheraton frisco, tx

Couples

Excellent service,friendly too. The only improvement would be to include a breakfast. We enjoyed our stay.

By on May 26, 2014

5

great stay

Couples

Great location and a great price on their promotional rate

By on Oct 28, 2013

4

small, but nice

Couples

Stayed at this hotel during a weekend getaway. While the hotel was nice, finding our way around the parking lot was a little challenging at first and a group of kids were in the lobby playing on Facebook being really loud and disturbing during check-in. Located close to Stonebriar Centre mall and very close to many nice restaurants.

By on Aug 10, 2011