The room service was not provided as requested.
Great.
The rooms were not very clean
Hotel representatives were very nice and helpful. Clean rooms. Will be back in the spring.
Quiet and restful stay, comfy bed & pui llows. Had a grear location to food, shopping and local sites.
It’s a good location to where I needed to be. The breakfast I purchased twice was fit for human consumption. They said they will credit me for them. I barely took a bite but I still paid for them at the end since I didn’t have time to argue $20 and the person I dealt with and he promised was not there
The self serve market in the lobby. There is any thing you could need to get through a meal with out going out!
Loved the atmosphere and location. Super nice and helpful staff.
The staff was nice, I liked the knowledge the bartender expressed in regards to beer
Honestly...just don't stay here! The hotel is disgustingly dirty from the lobby, elegator, hallway and room! We checked in at 9pm and were exhausted. But after 2 hours in the room, we left because it was so gross. There's a weird smell that's everywhere you go in this place. We had 2 nights booked and the hotel refused to refund our money! We stayed 2 nights in a local Holiday Inn and it was great!
Only Place to stay in Frisco!!! Clean, friendly staff. Great relaxing bar area
I was in the North Texas area to look for a home. I stayed at the Aloft for 5 days. The staff is friendly and helpful. I like the modern look of the hotel. My room was clean and tidy. There are many restaurants within minutes of the hotel. Being situated in an area that is close to Plano, Frisco and McKinney is a plus if you want to visit these communities. All in all, my Aloft experience far exceeded my expectations. Oh ... and the great price was just icing on the cake.
Excellent proximity to Pizza Hut park. Ikea is also close. Hotel was easy to find. Would use again if going to an FC Dallas game.
Dr Pepper Ballpark is a short stroll from Aloft Frisco, and other popular attractions like Ford Center at The Star are within a mile (2 km). This 136-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Continental breakfast is offered for a fee each morning from 6:30 AM to 10 AM. At the end of the day, unwind with a drink at the bar/lounge.
Aloft Frisco's 136 rooms provide refrigerators, coffee makers, and free weekday newspapers. 50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.
At Aloft Frisco, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a meeting room, and express check-in.
The room service was not provided as requested.
Great.
Thank you for staying with us. We appreciate your feedback.
The rooms were not very clean
Thank you for staying with us. We have shared your feedback with our hotel staff to ensure all of our rooms are properly cleaned for our guests.
Thanks for staying with us. We appreciate your feedback! Is there anything we could have done better to make your stay go from a "4" to a "5"?
Hotel representatives were very nice and helpful. Clean rooms. Will be back in the spring.
Thanks for staying with us. We appreciate your feedback!
Quiet and restful stay, comfy bed & pui llows. Had a grear location to food, shopping and local sites.
Thanks for staying with us. We appreciate your feedback! We hope to see you again if and when your travels bring you back to Frisco.
It’s a good location to where I needed to be. The breakfast I purchased twice was fit for human consumption. They said they will credit me for them. I barely took a bite but I still paid for them at the end since I didn’t have time to argue $20 and the person I dealt with and he promised was not there
Thank you for taking the time to fill out a survey of our hotel. We appreciate your feedback.
The self serve market in the lobby. There is any thing you could need to get through a meal with out going out!
We are delighted to have been your chosen hotel during your recent stay in Frisco. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Thank you for your feedback. We will be addressing your concerns directly.