The breakfast was awesome each morning. The shower in our room had not been updated like the showers of our other daily members on another floor. Figured they had been renovating but hadn't gotten to that room yet. Our shower head leaked so much when you turned on the shower. Hopefully they will get to that room soon. The other thing was they did charge $10 a day for parking which I was unaware of until we checked in. Overall, we had a very pleasant stay though.
Stayed here for the Texas Pinball Convention this weekend. The hotel itself was fine and the employees were courteous however my catalytic converter was stolen off my car right in the parking lot. I was not offered any sort of compensation with the exception of an apology. $2500 for a new one and no phone call yet for anyone caught on camera. The insult to injury is that I was still charged for parking…. I’d stay somewhere else especially if you have a Toyota or Honda which apparently are hot for getting the same issues.
New facility, nice lobby to hang out, warm breakfast
That was not the room we were showed. And ice rink next door was cool
We were very pleased with the accommodations. We brought 4 of our grandchildren and having a full kitchen and separate bedroom worked out perfectly for us. It was clean, spacious and just great!
The stay was good. The room was nice and spacious. Wasn’t the room I initially wanted because they call a couple hours before check in and stated the room I originally booked had “maintenance” issues. The only complaint I had was that the staff didn’t enforce the mask wearing rule. I went to the indigo YL the street a few weeks prior and their mask rule was strictly enforced, so to see an establishment so lax, concerned me.
I loved my stay! They were amazing with everything and breakfast was great! Quiet refreshing stay!
Kitchenette was nice. Fridge was noisy and ice machine didn't work. Ice was available in hall unit so not huge issue. Staff was very nice and breakfast team was always cheerful.
Looooooooved the breakfast, and you can tell there were no shortcuts taken on housekeeping.
Love the rooms, and being able to cook food in the room if we wanted, loved the living space
Very loud ground floor rooms. Staff not accommodating. Room wasn't very clean. Some dirty surfaces. Pantry shop extremely overpriced, more than the usual hotel upcharge. No ice machine on ground floor. Front of house might look good but if the back end and rooms are not upkept then it's just a front.
Parking was easy and safe. The staff at check in made the process easy .
Nice hotel, close to where we needed to be. Complimentary breakfast times were a little truncated and we were not able to appreciate that aspect of our stay.
Hyatt House Dallas/Frisco places you within a 10-minute stroll of Comerica Center and Stonebriar Centre Mall. This 132-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
45-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, sitting areas, and microwaves. Weekly housekeeping is available.
At Hyatt House Dallas/Frisco, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
The breakfast was awesome each morning. The shower in our room had not been updated like the showers of our other daily members on another floor. Figured they had been renovating but hadn't gotten to that room yet. Our shower head leaked so much when you turned on the shower. Hopefully they will get to that room soon. The other thing was they did charge $10 a day for parking which I was unaware of until we checked in. Overall, we had a very pleasant stay though.
Stayed here for the Texas Pinball Convention this weekend. The hotel itself was fine and the employees were courteous however my catalytic converter was stolen off my car right in the parking lot. I was not offered any sort of compensation with the exception of an apology. $2500 for a new one and no phone call yet for anyone caught on camera. The insult to injury is that I was still charged for parking…. I’d stay somewhere else especially if you have a Toyota or Honda which apparently are hot for getting the same issues.
New facility, nice lobby to hang out, warm breakfast
That was not the room we were showed. And ice rink next door was cool
Thank you for joining us at the Hyatt House Frisco!
Thank you for choosing our hotel! We look forward to seeing you again soon!
We were very pleased with the accommodations. We brought 4 of our grandchildren and having a full kitchen and separate bedroom worked out perfectly for us. It was clean, spacious and just great!
Hello Paula, thank you for staying with us! We look forward to seeing you again soon!
The stay was good. The room was nice and spacious. Wasn’t the room I initially wanted because they call a couple hours before check in and stated the room I originally booked had “maintenance” issues. The only complaint I had was that the staff didn’t enforce the mask wearing rule. I went to the indigo YL the street a few weeks prior and their mask rule was strictly enforced, so to see an establishment so lax, concerned me.
Thank you Brittany for sharing your guest experience. We appreciate the opportunity to hear how we can improve our guest stay. We will share this with our team.
Thank you for your feedback so we can provide a better experience for our guest. We hope we can have you join us again on your next trip to Frisco.