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Comfort Inn & Suites Frisco - Plano

2.5 out of 5.0

Recent guest reviews

Asked for first floor room upon arrival - prior to actual check in time & was immediately accommodated. Staff failed to show for work on 2nd day of my stay (Monday after Super Bowl) so hot breakfast was delayed but continental items were readily available. Hot food was made available soon. Waffles in shape of TEXAS - how cool is that! It wasn't warm enough to swim but the pool was very nice looking.

We stayed at this hotel twice in 2 weeks. Both times we were very fortunate to have Trish (I believe that was her name)check us in. She was so informative about the area and setting up our Choice Member account. The hotel was very nice both times definitely one of the nicer Comfort Inn we have stayed at. In fact that is why we stayed here the second time. We will definitely be staying again the next time we are in town and I really hope Trish is still there!!

I stayed two nights here and it's one of the worst hotels I've stayed recently. The bathroom was disgustingly dirty, the toilet and bath tub had stains throughout. You can't enter from the hallway doors to make entering easier because their keycard locks don't work. Do yourself a favor, stay somewhere else.

Stayed there over the weekend (11.18.16- 11.20.16). Got double charged for my room. Three days later still waiting for the refund. First day got to my room, had food left over from the previous guest still on the night stand and table. Clumps of hair on the floor. Soap from the previous guest still in the bath tub. Second day, room service had still not gotten to my room by 3:30pm. Last day while looking for some things while packing, opened the refrigerator and there was food in there for what smelled like months. Breakfast was ok. Front desk staff was courteous but housekeeping needs A TON OF WORK!

very easy to find. Many amenities surrounding this hotel. Breakfast a bit above most, Buffet with scrambled eggs and sausage patties, was a nice treat. they also have the waffles. Clean Dining area, Large comfortable rooms.

Best guest service experience I had in a long time! Trish at the front desk was very helpful and genuinely cared if we were taken care of. Most front desk people don't even make eye contact. Mrs Velett makes a delicious breakfast-- all in all best place to stay, Trish is the best

We were here for an FC Dallas game and it was great! Close to everything, clean, and good breakfast. There was apparently a problem with housekeeping and the room was a little late being ready, but they were very on top of it.

Room was over $100 per night. Breakast was terrible. Eggs were tastless. Bacon w as s rubberly. Room had no place to store clothes. Outside pool was filled with cold water. Look for better options as I will next time.

The room looked like it was put in a hall way it was shaped like a shoe box. Only had one wash cloth and not enough towel if you wanted to use pool. There was only one set up of shampoo and hand cream etc. The beds were comfortable and quite new. The staff was friendly but could of used a little more training on checking in guests. There is a very good restaurant just across the parking lot and shopping was also close by.

I got a good rate on this hotel. I was expecting an average or a bit better hotel. However when we arrived we found it to be very contemporary, clean and a lot nicer than we expected. The room was the same way. It was a really nice hotel. The next morning we went down for our breakfast and it was a really good breakfast. A really nice variety of hot and cold foods. I would stay here again in a heartbeat. Lots of restaurants and shopping nearby and easy access to the highway.

4220 Preston Road Frisco TX

Located within a mile (2 km) of Stonebriar Community Church, Comfort Inn & Suites Frisco - Plano is within 2 miles (3 km) of Stonebriar Centre Mall. This 61-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Dr Pepper Arena and Dr Pepper Ballpark are also near this Frisco hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

All of Comfort Inn & Suites Frisco - Plano's 61 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

At Comfort Inn & Suites Frisco - Plano, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Hot Tub

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 71 reviews