Nice area found hair on pillows also pillow were very smelly like they needed to be clean
I loved that you could sign into Netflix on the tv.
This hotel and convention center is very clean and friendly. This is the second stay for me and I have enjoyed both tremendously
Great
Hotel was perfect for a family!great location close to stores.
Clean, up to date, great food, comfortable bed, shower, etc. A great place, looking forward to staying again when I return to the area. No reason to look anywhere else.
It was nice and clean, but they wouldn’t work with a third party booking company. I was charged for a night that I didn’t stay there and and an additional $20 after check out for I know reasons. The walls were very thin. There was a convention going on so this may be why, but we got not sleep due to the people around us having a “good time”. I will not book or stay here again. It is also in a undesirable location with limited food options.
I really enjoyed my stay. The room was clean and all staff were very friendly. Comfy bed and wonderful shower!
I checked in early, then checked out less than 4 hours later. In the 4 times I walked through the hotel from parking lot to room, the check in person was not properly masked or gloved (specifically putting on gloves and touching my card with the ungloved, and not gloved hand), the same front desk person was unmasked the second time talking to a coworker as I went to the car an hour later, guests disembarked from elevators unmasked, and the cleaning lady was walking through the corridors to the elevator with her cleaning cart unmasked. We checked out immediately feeling unsafe (we had an elderly parent who is considered high-risk), and very disappointed to discover Marriot's protocol is so subpar to industry standard.
Staff was very polite and friendly. Rooms were very clean, and comfy. Enjoyed my stay and will return when I am in the area.
The fixed showerhead was problematic for short people. It should be handheld or at least slide up and down on a bar. The cleaning staff turned off our power while we were out by fiddling the card that we left in the box. Did this turn off the refrigerator? If so, then that was unappreciated as we had food/drink there. I imagine that it could be problematic for people needing to keep medications cold as well.
Given a room with no working lights staff refused to change my room
Hotel is up to date And very modern! The shower is amazing comparable to upscale hotels in my opinion!
Towels in bathroom were unusually coarse and not soft at all. Bathtub did not have non-slip strips on bottom, nor safety grab bars. (understood that the room was not specifically designated as handicapped equipped) Otherwise, everything else was wonderful.
Courtyard by Marriott Dallas Carrollton places you within a 15-minute drive of popular attractions such as Grapevine Mills Mall and Galleria Dallas. This 3-star hotel has 145 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
The 145 rooms are air-conditioned and have an array of amenities, including iPod docks, microwaves, and coffee makers. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At Courtyard by Marriott Dallas Carrollton, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Nice area found hair on pillows also pillow were very smelly like they needed to be clean
Thank you for your feedback, I apologize for the oversight on the cleanliness of the pillows in the guest room, My housekeeping team has replaced the pillows in the room and will ensure this situation won't happen again. Thank you again for bringing this to our attention, we appreciate your business and valuable feedback.
I loved that you could sign into Netflix on the tv.
Thank you for sharing your feedback regarding your stay at our Dallas Carrollton Courtyard and Carrollton Conference Center; we're pleased that you enjoyed our guestroom entertainment amenity. We appreciate your business very much and hope to see you back soon.
This hotel and convention center is very clean and friendly. This is the second stay for me and I have enjoyed both tremendously
Thank you for staying at our Dallas Carrollton Courtyard and Carrollton Conference Center, we're pleased that you found your accommodations clean and friendly. We appreciate your repeat business and look forward to seeing you back soon!
Great
Thank you for staying at our Dallas Carrollton Courtyard and Carrollton Conference Center Hotel, we appreciate your outstanding review very much. We look forward to seeing you back soon!
Hotel was perfect for a family!great location close to stores.
Thank you for the review of our Dallas Carrollton Courtyard and Carrollton Conference Center Hotel. We're pleased that you found your accommodations perfect for family and close to shopping. We appreciate your business very much and look forward to your return visit.
Clean, up to date, great food, comfortable bed, shower, etc. A great place, looking forward to staying again when I return to the area. No reason to look anywhere else.
Thank you for your kind review describing our hotel accommodations and services, we're delighted that you enjoyed your stay and look forward to seeing you back soon!
It was nice and clean, but they wouldn’t work with a third party booking company. I was charged for a night that I didn’t stay there and and an additional $20 after check out for I know reasons. The walls were very thin. There was a convention going on so this may be why, but we got not sleep due to the people around us having a “good time”. I will not book or stay here again. It is also in a undesirable location with limited food options.
Thank you for staying at our Dallas Carrollton Courtyard and Carrollton Conference Center. I apologize that your nice and clean accommodations were overshadowed by the noise from the convention taking place at the hotel. Should you need anything in the future, please call the hotel directly so that we may resolve the issues that you experienced.
I really enjoyed my stay. The room was clean and all staff were very friendly. Comfy bed and wonderful shower!
Thank you for staying at our Dallas Carrollton Courtyard and Carrollton Conference Center, we're pleased that you found your room clean and enjoyed our friendly staff. We appreciate your business very much and look forward to your return trip.
Thank you for staying at our Dallas Carrollton Courtyard, we appreciate your business and hope to see you back soon. If there's anything we can do to better assist you on your next visit, please let us know.