What a great hotel with a terrific group of staff! This place is Vegas style huge, like a city within itself. Front desk staff over the top accomodating ftom check in to check out. Wonderful housekeeping staff, wait staff and room service attendants. Only two minor negatives which they should be aware and no doubt quickly remedied: Bell staff not helpful at all with luggage, doors, anything. Plenty available, but only seen hanging around. Chicken noodle soup (room service) was plain terrible. Crunchy veggies, elbow macaroni and tepid, tasteless broth. Not what you want when sick. But those two minor things aside....i will definitely be staying at the Gaylord again when returning to the Grapevine area. Four stars!
This hotel is not worth the price whatsoever. The valet is also $43 per night. If you want to self park, you have to pay $22 per night. The food is mediocre at best and costs way too much. The staff are rude and the valet ppl take 30 min to bring your car. They were running around crazy trying to get everyone’s cars. Very unorganized system. I got charged twice for my one night valet. It was an awful experience and I really do not recommend this hotel to anyone
Room was not cleaned well. Food not great and too expensive
Don’t mind spending on a luxury property but the experience is hampered by their price gauging at every turn. 42 to pro per night. No extended checkout even as Marriott rewards guest. 90 breakfast for two with tip after breakfast buffet, and two coffees. Would t have been much cheaper for continental. They aren’t really that pleasant. The highest service level came from an outstanding operator-guest assist and a phone system that tries to route a call to someone a guest has spoke. With previously. I will say the decorations and the holiday events and appointments are exceptional as is the food quality. Just curious how a large hotel can stay occupied outside of conventions when the pricing tiers are so out of wack. No parking validation with restaurant use for locals etc.
Food is not very good they need to work in the Good and Beverage division - Parking is far away and Valet very expensive 50 USD
Loved our stay and it was cheaper to go with Orbitz because we got parking and resort credit to use on food.
11 restaurants on site. Great variety. Great food and drinks. Water park was amazing. Staff could not be any nicer
good good good good good good good
The elevators did not work half the time. The host at the Italian restaurant kind of went overboard about not having a reservation. Only the steakhouse stated to have a reservation. The biggest thing, charging extra for parking, that was very “low rent” way to make extra money. Very average hotel. Don’t see myself staying there again.
Great sports bar, room basic, some noises could be heard throughout the night
All the staff were very friendly and helpful. Grounds were great and you felt like you were outdoors.
Very nice property, only one day and had gymnastics competition. Would like to have more time to explore on our next visit.
The property, the food and service was absolutely amazing and we will definitely stay there again. The only downside was that we went during a work convention and they completely took over the hotel so it made it a little annoying that we couldn't even make a dinner reservation at any of their restaurants. I will be keeping that in mind for our next visit...
Gaylord Texan Resort & Convention Center places you next to Grapevine Lake and within a 5-minute walk of other popular sights like Gaylord Texan Convention Center. This 4-star resort has 1511 guestrooms and offers conveniences like 6 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Grapevine and also close to Grapevine Mills Mall and Legoland Discovery Center.
Enjoy dining at Zeppole Coastal Italian, one of 6 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
The 1511 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 37-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.
At Gaylord Texan Resort & Convention Center, guests enjoy a full-service spa, a nightclub, and an indoor pool. Parking is available for USD 22 per night (USD 42 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include a lazy river, a children's pool, and a 24-hour fitness center.
What a great hotel with a terrific group of staff! This place is Vegas style huge, like a city within itself. Front desk staff over the top accomodating ftom check in to check out. Wonderful housekeeping staff, wait staff and room service attendants. Only two minor negatives which they should be aware and no doubt quickly remedied: Bell staff not helpful at all with luggage, doors, anything. Plenty available, but only seen hanging around. Chicken noodle soup (room service) was plain terrible. Crunchy veggies, elbow macaroni and tepid, tasteless broth. Not what you want when sick. But those two minor things aside....i will definitely be staying at the Gaylord again when returning to the Grapevine area. Four stars!
This hotel is not worth the price whatsoever. The valet is also $43 per night. If you want to self park, you have to pay $22 per night. The food is mediocre at best and costs way too much. The staff are rude and the valet ppl take 30 min to bring your car. They were running around crazy trying to get everyone’s cars. Very unorganized system. I got charged twice for my one night valet. It was an awful experience and I really do not recommend this hotel to anyone
Room was not cleaned well. Food not great and too expensive
Don’t mind spending on a luxury property but the experience is hampered by their price gauging at every turn. 42 to pro per night. No extended checkout even as Marriott rewards guest. 90 breakfast for two with tip after breakfast buffet, and two coffees. Would t have been much cheaper for continental. They aren’t really that pleasant. The highest service level came from an outstanding operator-guest assist and a phone system that tries to route a call to someone a guest has spoke. With previously. I will say the decorations and the holiday events and appointments are exceptional as is the food quality. Just curious how a large hotel can stay occupied outside of conventions when the pricing tiers are so out of wack. No parking validation with restaurant use for locals etc.
Food is not very good they need to work in the Good and Beverage division - Parking is far away and Valet very expensive 50 USD
