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Gaylord Texan Resort & Convention Center

4.0 out of 5.0

Recent guest reviews

Very nice hotel. Staff very friendly and helpful. Will definitely come back

Jewel of Texas Place to have vocation within few miles from home

Facility is nice but staff gets overwhelmed and it is taken out on guests. Restaurants are mediocre, Grapevine Main st offers better choices which is just a few minutes. Water park was worth the stay, especially for adults with children, there's at least a bar.

The Gaylord Texan is a nice, massive hotel. It's extremely clean and well taken care of. The staff is courteous and goes out of their way to help. Parking is a bit of a nightmare because there is just one parking garage that does not connect to the hotel itself. Unless you choose to go with valet, you have a pretty good hike ahead of you. Especially when there's no room until the 4th floor and the elevator doesn't work. Don't go there in December. Yes, they have it beautifully decorated for Christmas and there's plenty of (expensive) things to do with the kids but the place is a mad house! Very nice place though.

Christmas is HERE and they do it right! Room service was at times easier than long lines to eat.

We love to stay at the Gaylord when we come to Dallas. It never disappoints. Always exceptional!

Hotel seemed not quite up to par to the other resorts I have stayed at. Wished the rooms had microwaves. Couch in suite was not very comfortable. Wished there was an easy chair in main bedroom. Repairs to certain parts of the rooms seemed not to be done professionally. Sink countertop was small.

I booked a single king room for my twelfth year anniversary. Upon arrival I was told that they had sold out of kings and I would have to take a double queen. I asked what the next highest room type was and was told I could get an executive suite for 150 more a night. Since it was our anniversary and the only night we have had away from our kiddos in a long time I said sure. I paid the up charge and off we went we had a reservation at the hotel steakhouse set up for 20 minutes after we checked in do we could maximize our relaxation time. The dinner was good and we had no issues there. Back up to the room we went. We got into comfy clothes and then my wife asked what is that all over the wall? It was black mold all over the wall. I called the main desk and they sent an engineer up and he verified it was black mold and we would move rooms shortly. This was at 725 pm. The front desk called at 740 and said they would send someone up with new keys. I called two more times over the course of the next two hours. I finally walked to the main lobby asked for a manager and got a new suite. When we walked into the new room we were overwhelmed by the odor of urine. We went to the bedroom portion and you might have guessed from the review title the second room was full of black mold as well. I went down stairs got a new manager to check us out. She offered to send us a voucher for a free night and I almost laughed at her it was 1030 and they had ruined our night.

The stay at the Gaylord Texan was wonderful. The staff was helpful and courteous. Inside the hotel was beautiful. The Riverwalk Cantina restaurant food was delicious!

This is a huge property with an atrium that's incredible and containing several restaurants and resembling the river walk in San Antonio.

Quick stay. Great service. Last room in the complex.

WIll visit next time. We went during christmas time, and kids had lot of fun.

My husband and I, along with our 4 and 6 year olds had an amazing stay at the Gaylord Texan. The size of this place is impressive and the Christmas decorations were unbelievable. We wished we'd stayed more than one night!

Everything was wonderful. It is an awesome place to stay!

We had a great time, it's worth it. Gets 4 stars because of the $18 resort fee it gets expensive when you add up tickets for ICE, food, drinks, parking, tips etc..

Fantastic location. Perfect for a conference. Would stay there again.

Perfect for getting away from the city lights and being tucked back into a cozy resort. Definitely will be coming back!!!

We stayed there only one night and didn't get a chance to use all their amenities. It is a huge sprawling resort. The enclosed atrium is just phenomenal! It's expensive!

We had a great last day of summer fun before school starts here. Surprised the kiddos and took them to the gaylord. We live locally so made the cost somewhat reasonable. They LOVED the facility and mom and dad did too. They upgraded our room to a balcony view since the kids were so excited for free... very nice! The only note of caution is you are not allowed to bring your own food /drink into the waterpark and it gets $$$$. The food options in the hotel are pricey too so just be prepared . I guess I expect that staying in a resort but was hoping to counter a little of that on water park day... Overall was a great family day, clean, friendly service, lots of family fun. We will be back! kids are still talking about it the zipline, waterslide,lazyriver,and shuffleboard.

We stayed at this resort for 3 days while my wife attended a convention and we all had a blast. With two pools and a water park there was no shortage of things to do. All of the restaurants (onsite) that we ate at were good and the service top notch. I'd highly recommend this to anyone traveling to the Dallas area.

1501 Gaylord Trl Grapevine TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Nightclub

Located within a mile (2 km) of Grapevine Lake, Gaylord Texan Resort & Convention Center is within 2 miles (3 km) of Cowboys Golf Course. This 1511-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a water park, and 5 restaurants. It's on a lake and also close to Grapevine Mills Mall and Grapevine Vintage Railroad.


Dining

Enjoy dining at Zeppole Coastal Italian, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Gaylord Texan Resort & Convention Center's 1511 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Guests of Gaylord Texan Resort & Convention Center have access to a full-service spa, a free water park, and a nightclub. Parking is available for USD 22 per night (USD 31.00 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include an indoor pool, an outdoor pool, and a 24-hour fitness center.

Room options

Room, View (Premium View)

King 1 | Queen 2 | Sleeps 4

Room, View (Atrium)

King 1 | Queen 2 | Sleeps 4

Executive Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Gaylord Texan Resort & Convention Center

Everyone (7) Couples (49) Business (14) Family (52) Friends (10)
5

great hotel

Everyone

Very nice hotel. Staff very friendly and helpful. Will definitely come back

By on Jul 4, 2017

5
Everyone

Jewel of Texas Place to have vocation within few miles from home

By on Jul 4, 2017

4

staycation

Everyone

Facility is nice but staff gets overwhelmed and it is taken out on guests. Restaurants are mediocre, Grapevine Main st offers better choices which is just a few minutes. Water park was worth the stay, especially for adults with children, there's at least a bar.

By , from Fort Worth, TX on Jul 2, 2017

4

great place. just don't go in december

Everyone

The Gaylord Texan is a nice, massive hotel. It's extremely clean and well taken care of. The staff is courteous and goes out of their way to help. Parking is a bit of a nightmare because there is just one parking garage that does not connect to the hotel itself. Unless you choose to go with valet, you have a pretty good hike ahead of you. Especially when there's no room until the 4th floor and the elevator doesn't work. Don't go there in December. Yes, they have it beautifully decorated for Christmas and there's plenty of (expensive) things to do with the kids but the place is a mad house! Very nice place though.

By , from Owasso, OK on Dec 19, 2016

5

wow!

Everyone

Christmas is HERE and they do it right! Room service was at times easier than long lines to eat.

By , from TX on Dec 19, 2016

5

remarkable hotel

Everyone

We love to stay at the Gaylord when we come to Dallas. It never disappoints. Always exceptional!

By on Dec 12, 2016

3

one day stay review

Families

Hotel seemed not quite up to par to the other resorts I have stayed at. Wished the rooms had microwaves. Couch in suite was not very comfortable. Wished there was an easy chair in main bedroom. Repairs to certain parts of the rooms seemed not to be done professionally. Sink countertop was small.

By , from Fort Worth, TX on Oct 25, 2016

1

black mold in two executive suites

Everyone
Mold rm 4202 4202 Mold rm 4179 4179

I booked a single king room for my twelfth year anniversary. Upon arrival I was told that they had sold out of kings and I would have to take a double queen. I asked what the next highest room type was and was told I could get an executive suite for 150 more a night. Since it was our anniversary and the only night we have had away from our kiddos in a long time I said sure. I paid the up charge and off we went we had a reservation at the hotel steakhouse set up for 20 minutes after we checked in do we could maximize our relaxation time. The dinner was good and we had no issues there. Back up to the room we went. We got into comfy clothes and then my wife asked what is that all over the wall? It was black mold all over the wall. I called the main desk and they sent an engineer up and he verified it was black mold and we would move rooms shortly. This was at 725 pm. The front desk called at 740 and said they would send someone up with new keys. I called two more times over the course of the next two hours. I finally walked to the main lobby asked for a manager and got a new suite. When we walked into the new room we were overwhelmed by the odor of urine. We went to the bedroom portion and you might have guessed from the review title the second room was full of black mold as well. I went down stairs got a new manager to check us out. She offered to send us a voucher for a free night and I almost laughed at her it was 1030 and they had ruined our night.

By , from fort worth on Jul 26, 2016

5

gaylord texan

Couples

The stay at the Gaylord Texan was wonderful. The staff was helpful and courteous. Inside the hotel was beautiful. The Riverwalk Cantina restaurant food was delicious!

By on Sep 9, 2015

5

texas size hotel

Families

This is a huge property with an atrium that's incredible and containing several restaurants and resembling the river walk in San Antonio.

By on Feb 24, 2015