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Gaylord Texan Resort & Convention Center

4.0 out of 5.0
Overview Reviews Amenities & Policies
1501 Gaylord Trl, Grapevine, TX
1-844-663-2269
4.1
out of 5
"Good!"
See all 159 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.5

This hotel is most popular for:

  • Family
  • Couples
  • Everyone

Recent guest reviews

Great sports bar, room basic, some noises could be heard throughout the night

All the staff were very friendly and helpful. Grounds were great and you felt like you were outdoors.

Very nice property, only one day and had gymnastics competition. Would like to have more time to explore on our next visit.

We had a great stay and enjoyed ICE. My 9yr. old had a great time.

The hotel is beautiful with a lot to do. The parking and traffic are a nightmare, though! The crowds are very high around Christmas and I took us about twenty minutes to get from the main entrance down the driveway to the parking garage.

The hotel was beautiful. I really enjoyed the Christmas decorations.

Nice hotel. Traffic getting into the hotel was terrible. Waited 45 mins in traffic to get dropped off. Due to hotel size and amount of guests, takes a while to get valet. Sink area for bathroom has no door. Front desk was a mess. We had someone open our hotel door while we were staying in it as they had been keyed with same room. Facility has everything onsite where you would not need to leave.

Great place... However if you're planning on eating and staying there for a few days... Bring a lot of money... Youll need it!

We’ve stayed at this hotel numerous times as it’s ideally located. We came Labor Day weekend exclusively to enjoy Paradise Springs with our kids and the service was terrible. We chased down several different staff members in different color shirts to order food & drinks & also tried ordering directly from the bar. In each case we were told servers in pink were the only ones able to take orders. We got the run around all day long each day we were there & never got our orders. We were charged in full although we couldn’t even contest the bill as the server in pink was nowhere to be found. We don’t mind paying for food & drinks but expect good service & complete orders! Extremely disappointed as we were there exclusively to enjoy hanging out at the pool for a fun & relaxing weekend.

The founds, the lobby, the pool, the water park were excellent. The pool was a bit crowded. The sports bar had a great menu and a great vibe. Prices run high for drinks. Food portions are generously sized. Front desk staff and concierge were very accommodating. The valet staff should put their phones away and be more attentive. This is my second stay there and I would definitely stay there again.

Very busy over weekend due to families going to water park. Be prepared for long lines.

It was amazing. The place was great and accommodating, and the food was incredible. I ate at the Italian restarant twice - most delicious Italian food I’ve had in a while!

We can’t wait to come back. We have already looked up your other locations and plan to visit them all. All of the staff valet, housekeeping, restaurant staff checkin and out staff where all amazing. I was very very impressed and will return. We only had one problem and that was the Mexican restaurant. The buffet was terrible and overpriced. Then to service yourself and still pay 20% is a bit much. The hostess were emotionless. The food was warm at best and when my boys don’t eat we have a problem! Other than the one bad meal all the other restaurant were amazing 5 stars for everything about the Italian restaurant. Only request would be a breakfast restaurant you can order at not a buffet. Thanks for an amazing vacation!

The staff was friendly. Our 4 children loved the atrium & the waterpark. It was very convenient to grab snacks & have a meal. We had a great stay & will definitely be back.

Not at all happy with the stay. They told me that I reserved Deluxe Suite and asked to wait even after check-in time. After waiting for an hour they said that if I want the room they will only give me standard room. Very disappointed with the stay, resort looks good but room looks like 2-star hotel.

Great resort with lots of activities and restaurants on the grounds! Water park was wonderful!!

Way over pricesed for the service you recivece, anything you pay for in the hotel restaurants, parking, and convenient stores is really over priced, it’s 30% cheaper to just order room service than to go to the restaurants, and rude staff

The hotel staff is extremely friendly, love the location and pool. Service at Paradise Springs was very lacking, food/drink service took a very long time and several times order was never delivered. Room set up and cleanliness was great but beds were extremely uncomfortable; bad enough that we considered checking out early after 2 nights of no sleep.

Staff,rooms,grounds all very very nice......mostly a kid oriented hotel

1501 Gaylord Trl Grapevine TX

Hotel highlights

  • Walking distance to Grapevine Lake and Gaylord Texan Convention Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Gaylord Texan Resort & Convention Center places you next to Grapevine Lake and within a 5-minute walk of other popular sights like Gaylord Texan Convention Center. This 1511-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a water park, and 7 restaurants.


Dining

Enjoy dining at Zeppole Coastal Italian, one of 7 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

A 37-inch Smart TV comes with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

Guests of Gaylord Texan Resort & Convention Center have access to a full-service spa, a water park, and a nightclub. Parking is available for USD 22 per night (USD 42 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa resort include an indoor pool, an outdoor pool, and a children's pool.

Room options

Room

Queen 2 | King 1 | Sleeps 4
from $179

Executive Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 4

Room, View (Partial Atrium)

Queen 2 | King 1 | Sleeps 4

Room, View (Center Atrium)

Queen 2 | King 1 | Sleeps 4

Guest reviews for Gaylord Texan Resort & Convention Center

Everyone (30) Couples (49) Business (14) Family (56) Friends (10)
4
Families

Great sports bar, room basic, some noises could be heard throughout the night

By on Mar 23, 2019

5
Families Families

All the staff were very friendly and helpful. Grounds were great and you felt like you were outdoors.

By on Feb 20, 2019

4
Family with small children

Very nice property, only one day and had gymnastics competition. Would like to have more time to explore on our next visit.

By on Feb 14, 2019

5
Everyone

We had a great stay and enjoyed ICE. My 9yr. old had a great time.

By on Dec 31, 2018

4
Everyone

By on Dec 24, 2018

4
Everyone

The hotel is beautiful with a lot to do. The parking and traffic are a nightmare, though! The crowds are very high around Christmas and I took us about twenty minutes to get from the main entrance down the driveway to the parking garage.

By , from Arkansas on Dec 21, 2018

5
Everyone

The hotel was beautiful. I really enjoyed the Christmas decorations.

By on Dec 18, 2018

3
Everyone

Nice hotel. Traffic getting into the hotel was terrible. Waited 45 mins in traffic to get dropped off. Due to hotel size and amount of guests, takes a while to get valet. Sink area for bathroom has no door. Front desk was a mess. We had someone open our hotel door while we were staying in it as they had been keyed with same room. Facility has everything onsite where you would not need to leave.

By , from NC on Dec 11, 2018

4
Everyone

Great place... However if you're planning on eating and staying there for a few days... Bring a lot of money... Youll need it!

By , from Los Angeles on Sep 22, 2018

2
Everyone

We’ve stayed at this hotel numerous times as it’s ideally located. We came Labor Day weekend exclusively to enjoy Paradise Springs with our kids and the service was terrible. We chased down several different staff members in different color shirts to order food & drinks & also tried ordering directly from the bar. In each case we were told servers in pink were the only ones able to take orders. We got the run around all day long each day we were there & never got our orders. We were charged in full although we couldn’t even contest the bill as the server in pink was nowhere to be found. We don’t mind paying for food & drinks but expect good service & complete orders! Extremely disappointed as we were there exclusively to enjoy hanging out at the pool for a fun & relaxing weekend.

By on Sep 4, 2018

Gaylord Texan Resort & Convention Center

1501 Gaylord Trl, Grapevine, TX 76051

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