Gaylord Texan Resort & Convention Center

4.0 star property
Family-friendly hotel with 4 indoor swimming pools connected to the convention center in Grapevine

Choose dates to view prices

Photo gallery for Gaylord Texan Resort & Convention Center

Property amenity
Creator video
Meeting facility
4 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Room service
  • Bar

Explore the area

View in a map
1501 Gaylord Trl, Grapevine, TX, 76051
  • Place, Gaylord Texan Convention Center
    ‪2 min walk‬
  • Place, Great Wolf Lodge Waterpark
    ‪2 min drive‬
  • Place, Grapevine Mills Mall
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking (View)

8.6 out of 10
Excellent
(21 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (View)

9.0 out of 10
Wonderful
(27 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 540 sq ft
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Non Smoking (View)

8.6 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (View)

9.4 out of 10
Exceptional
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(108 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(78 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Family Suite, 1 Queen Bed, Non Smoking

  • Sleeps 6
  • 1 Queen Bed

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About the neighborhood

Grapevine

Gaylord Texan Convention Center is within a 5-minute walk of Gaylord Texan Resort & Convention Center while other popular sites like Great Wolf Lodge Waterpark are within a mile (2 km). This 1814-room, 4-star hotel has 4 indoor pools along with a full-service spa and a restaurant. Located centrally in Grapevine, it's connected to the convention center and also close to Grapevine Mills Mall and Grapevine Lake.

What's nearby

  • Gaylord Texan Convention Center - 2 min walk - 0.1 miles
  • Great Wolf Lodge Waterpark - 2 min drive - 1.0 mile
  • Grapevine Vintage Railroad - 4 min drive - 2.6 miles
  • Grapevine Mills Mall - 4 min drive - 2.8 miles
  • LEGOLAND® Discovery Center - 6 min drive - 3.2 miles

Getting around

  • DFW Airport North Station - 5 min drive
  • Centreport Station - 17 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 9 min drive

Restaurants

  • ‪Texas Best Bbq - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Riverwalk Cantina - ‬6 min walk
  • ‪Texan Station - ‬1 min walk
  • ‪Bonnie & Clyde's Hideout - ‬4 min drive

About this property

Gaylord Texan Resort & Convention Center

Family-friendly hotel with 4 indoor swimming pools connected to the convention center in Grapevine
Guests of Gaylord Texan Resort & Convention Center have access to a full-service spa, 4 indoor pools, and a lazy river. Parking is available for USD 31.39 per night (USD 53.04 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a children's pool, a 24-hour gym, and a sauna.
37-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired internet. Bathrooms have hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
4 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a lazy river, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 31.39 per night; includes in/out privileges)
  • Valet parking on site (USD 53.04 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 10 to 18 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Glass Cactus
  • Mission Plaza Market Plac
  • Texan Station Sports Bar
  • Zeppole Coastal Italian

Things to do

  • 24-hour gym
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Lazy river
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 87 meeting rooms
  • Business center
  • Conference center (490,132 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 7 to May 26:
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 1.6 percent destination fee will be charged
  • Resort fee: USD 28 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 10 to 18 for children
  • Fee for in-room wireless internet: USD 14.99 per stay (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 31.39 per night (in/out privileges)
  • Valet parking fee: USD 53.04 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord
Gaylord Resort
Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort
Gaylord Texan Resort Grapevine
Texan
Texan Gaylord
Texan Gaylord Resort
Texan Resort
Gaylord Grapevine
Gaylord Texan Hotel Grapevine
Gaylord Texan Resort And Convention Center
Gaylord Texan Resort Convention Center
Gaylord Texas Hotel
Gaylord Texas Resort
The Gaylord Texan
Gaylord Texan Resort Convention Center
Gaylord Texan Resort & Convention Center Hotel
Gaylord Texan Resort & Convention Center Grapevine

Frequently asked questions

Are free cancellation options available at Gaylord Texan Resort & Convention Center?

Gaylord Texan Resort & Convention Center provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Gaylord Texan Resort & Convention Center?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Gaylord Texan Resort & Convention Center on Oct 5, 2025 start from $309.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Gaylord Texan Resort & Convention Center?

This hotel is located in Grapevine, just steps from Grapevine Lake. You'll also find Great Wolf Lodge Waterpark and Grapevine Mills Mall within a short drive.

Will I be able to park at Gaylord Texan Resort & Convention Center?

Yes, valet parking is offered for USD 53.04 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa at Gaylord Texan Resort & Convention Center?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Gaylord Texan Resort & Convention Center feature a casino at the property?

No, Gaylord Texan Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at Gaylord Texan Resort & Convention Center?

Yes, this hotel has 4 indoor pools as well as an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

Is Gaylord Texan Resort & Convention Center good for couples?

This lakeside hotel offers many amenities for couples, including Champagne service as well as 4 indoor pools and a poolside bar.

Does Gaylord Texan Resort & Convention Center have a hot tub?

Yes, this hotel has a spa tub.

Does Gaylord Texan Resort & Convention Center feature a restaurant that includes a breakfast menu?

Yes, Gaylord Texan Resort & Convention Center serves buffet breakfast for a surcharge each morning at Zeppole Coastal Italian.

Will Gaylord Texan Resort & Convention Center allow pets to stay for free?

No, pets aren't allowed at Gaylord Texan Resort & Convention Center though service animals are welcome.

Are there connecting rooms at Gaylord Texan Resort & Convention Center?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Gaylord Texan Resort & Convention Center?

The closest major airport to Gaylord Texan Resort & Convention Center is Dallas-Fort Worth Intl. Airport (DFW), which is 6.5 mi away (9 minutes by car). Another top airport is Love Field Airport (DAL), which is located 20.9 mi away (32-minute drive).

Can I book a room with a balcony at Gaylord Texan Resort & Convention Center?

Yes, some guestrooms at Gaylord Texan Resort & Convention Center offer a balcony.

Does Gaylord Texan Resort & Convention Center have a wedding venue on site?

Take advantage of the wedding venue at Gaylord Texan Resort & Convention Center if you plan to say "I do" during your trip.

Reviews

Gaylord Texan Resort & Convention Center Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 154 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

10/10 Excellent

JASON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large property, good for family get away, good for young kids
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
It is wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

JOSE

Had the best time
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

It was a great stay. Check in seemed a little slow but it was super busy since it was a holiday weekend, but I know everyone at the check in desk was doing their best. Other than that it was a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen, Tulsa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Gaylord Hotels are by far the best Resort hotel I’ve been to. Everything you’d want under one roof! Though it’s luxury at every turn, it’s still affordable and we keep coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Cristina

Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!

Amazing place! Beautiful landscaping, and it is all climate-controlled. Amazing food! Everything we had was amazing! The entire resort was just a great place to relax and destress. The water parks and pools were all very clean. We will be returning!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Arnulfo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! 10/10 worth the money
Stayed 2 nights in Jun 2025

10/10 Excellent

LaCarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay cation.

Clean hotel. Always like staying here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lashanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Ndora, College Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Traveled with family
Disliked: Staff & service, amenities
Everything is super slow, under staffed and over priced. This place is dated and feels old.
Stayed 1 night in Jun 2025

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Gaylord! The property is so fun and
Stayed 1 night in Jun 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. The only area that could use a little efficiency upgrade is checking in, and perhaps a greeter/ guide person at the entry hall. A truly superior experience, the prices within the establishment were alright, all staff was genuinely hospitable, we will be coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in there, you don’t have to go too far.
Stayed 1 night in Jun 2025

10/10 Excellent

John, elmont

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This place is huge! So much to see at the property. Had a great time!
Stayed 2 nights in Jun 2025

10/10 Excellent

MRosa

Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Easy check- in and great amendment
Stayed 1 night in Jun 2025

6/10 Okay

Summer

Traveled with family
Liked: Cleanliness, staff & service
The walk from the self parking to the lobby is inconvenient. A little shittle would be nice. Checking in on the bonvoy site wasn't available and it took 45 mins of waiting in line to complete check in. The staff were great.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny, Rockdale

Stayed 2 nights in Jun 2025

10/10 Excellent

Priya, Katy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a delightful stay at the Gaylord Texan, made memorable by the incredible hospitality we experienced throughout the resort. Our check-in with Cristian was smooth and welcoming he took the time to thoughtfully walk us through the resort’s layout and upcoming shows, setting the tone for a great visit. Xander, our bellboy, was extremely courteous and helpful with our luggage. At Texas Station, hostesses Michelle and Estefania greeted us with warmth, and our server Joanie was truly exceptional: attentive, kind, and quick to fulfill every request. At Zeppole, Savana and Jack provided impeccable service, making our dining experience especially enjoyable. The Riverwalk Cantina deserves a special mention: Angelica Ramirez prepared a beautiful platter to celebrate a birthday, and Delia, our waitress, was lovely to chat with. Manager Trina was gracious and ensured everything ran smoothly. Stacey at Paradise Springs was another standout she remembered us from the day before and made a wonderful connection that really elevated our experience. Dinner at Old Hickory Steakhouse was a highlight. Zeke provided top-tier service, and the desserts: especially the green apple financiers and the baked Alaska with vanilla, strawberry, and pistachio ice cream were phenomenal. Breakfast at the Riverwalk Cantina was good, but the manager’s harsh handling of kids near a superhero appearance felt out of place. A more thoughtful approach would’ve matched the resort’s otherwise excellent hosp
Stayed 2 nights in May 2025