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Recent guest reviews

Me and my partner had a great time staying here. The area is safe and the hotel has enough or more than enough parking space. It is also conveniently located near the outlet but far enough from the main road that still makes it quiet at night. When you step inside the hotel you can notice right away that the lobby is clean and so is the room we stayed in. Also, it is near restaurants when you want to dine out the hotel. Lastly, I love that they have breakfast with a lot of options to choose from! I Definitely recommend this hotel!

Customer services was amazing, Staff went out of their way to take care of you.

Great location staff very friendly

near mall legoland and greatwolf

Hyatt Place Dallas/Grapevine is a great place to stay. It's centrally located to our visiting needs. Very quiet rooms with little to no outside noise. The exterior and the interior of the building is clean and modern. The mattress's were very comfy and slept well.

The staff was so great. Friendly, fun and accommodating!! It was in a beautiful area and convenient to all the places we went to see. We did have a bit of a smell in the bathroom but that did not deter us.

Room was not cleaned in the whole three days we stayed.

excellent service

Bathroom had a dirty bandaid on the floor. Air conditioning vent had mold in the slats. Cleaning and attention to details can be much better considering the Housekeeping Manager follows behind and checks each room before it’s allowed for the next guest

We love the size of the rooms! The staff was excellent as well!

I didn't like how we stayed two nights and they did not come get trash or dirty towels

Great location, excellent breakfast, nice room except no sheets or pillows in our room for the extra bed and it was a hassle to go down stair numerous times to get the sheets, blankets, and pillows for the kids. Also the blankets the provided were 100 Years old, paper thin with many holes

Is conveniently located. Breakfast is no good. Fruits were not fresh They were acidic of being storage in the containers The lobby looks crowded with too many chairs and tables. Some of the furniture have some dust.

Nice staff. Clean room. Bar was open. Free parking while we were gone on our vacation. Shuttle took us to the airport and picked us up.

Room service due to COVID did not come everyday. We had trash ped up in our room for three days. Breakfast was grab and go and consisted of hot oatmeal and an appple with a bottle of water. It left much to be desired.

Room was exceptionally clean and cozy. The staff was friendly and accommodating. Exceeded expectations.

Very nice and Laura was extremely accommodating! Flight was cancelled because of recent storms in Dallas, Laura made sure my stay was hassle free

I picked the hotel because I usually like this hotel and it is close to where my son lives

W Grapevine Mills Cir Grapevine TX

Hotel highlights

  • Walking distance to Grapevine Mills Mall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Grapevine Mills Mall is a short stroll from Hyatt Place Dallas/Grapevine, and other popular attractions like LEGOLAND® Discovery Center are within a couple of miles (3 km). This 3-star hotel has 125 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.


Rooms

42-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sitting areas, and refrigerators.


Property features

Guests staying at Hyatt Place Dallas/Grapevine enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Dallas/Grapevine

Everyone (10) Couples (5) Family (15)
5
Partner Couples

Me and my partner had a great time staying here. The area is safe and the hotel has enough or more than enough parking space. It is also conveniently located near the outlet but far enough from the main road that still makes it quiet at night. When you step inside the hotel you can notice right away that the lobby is clean and so is the room we stayed in. Also, it is near restaurants when you want to dine out the hotel. Lastly, I love that they have breakfast with a lot of options to choose from! I Definitely recommend this hotel!

By , from Rialto on Apr 24, 2022

Review comment responded on Apr 24, 2022

Thank you for the great review, Enrique! We're thrilled to hear that you had a great stay at Hyatt Place Dallas/Grapevine! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!

4
Family with small children

Customer services was amazing, Staff went out of their way to take care of you.

By on Apr 19, 2022

Review comment responded on Apr 20, 2022

Thanks for the amazing review, Nancy! It's excellent your time at Hyatt Place Dallas/Grapevine was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback!

5
Family

Great location staff very friendly

By on Mar 28, 2022

Review comment responded on Apr 4, 2022

Thanks for the fantastic review, Isidor! We're happy you enjoyed your time with us so much at Hyatt Place Dallas/Grapevine! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon!

4
Family with small children

near mall legoland and greatwolf

By on Mar 20, 2022

Review comment responded on Mar 21, 2022

Thank you for the fantastic review, Rene! We're delighted your time at Hyatt Place Dallas/Grapevine was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Please come see us again soon!

5
Partner Couples

Hyatt Place Dallas/Grapevine is a great place to stay. It's centrally located to our visiting needs. Very quiet rooms with little to no outside noise. The exterior and the interior of the building is clean and modern. The mattress's were very comfy and slept well.

By on Feb 20, 2022

Review comment responded on Feb 22, 2022

Hi Michael! We are so glad you stayed with us and enjoyed your time while you were here. Please come back to see us soon.

3
Everyone

By on Jan 12, 2022

4
Family

The staff was so great. Friendly, fun and accommodating!! It was in a beautiful area and convenient to all the places we went to see. We did have a bit of a smell in the bathroom but that did not deter us.

By on Dec 23, 2021

Review comment responded on Dec 24, 2021

Hi, Lisa! We are so happy to hear that you enjoyed your stay. Please come back to see us soon.

3
Family

Room was not cleaned in the whole three days we stayed.

By on Dec 18, 2021

Review comment responded on Dec 21, 2021

Hi Michelle! We apologize, You should of been informed at check in that we are still in COVID protocol and HSKP would not be entering your room during your stay. That if you needed new towels or anything the front desk would provide it for you.

5
Everyone

excellent service

By on Dec 13, 2021

Review comment responded on Dec 18, 2021

HI Margarita! Thank you for staying with us. Please come back soon.

2
Family Family with small children

Bathroom had a dirty bandaid on the floor. Air conditioning vent had mold in the slats. Cleaning and attention to details can be much better considering the Housekeeping Manager follows behind and checks each room before it’s allowed for the next guest

By on Nov 17, 2021

Review comment responded on Nov 17, 2021

Hi Sheila! We are addressing the issue with our housekeeping dept.. Thank you for the feedback and we do hope you give us another opportunity to change your 2 to 5 on your next visit.

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