Nice play. Staff friendly.
The location and the staff!
Large room in good and working condition. A social area on the ground floor where you can get food and drinks until late in the evening. If you are familiar with Hyatt Place as a product, it's exactly what you would expect to get. I can't comment on breakfast, fitness room etc because I didn't use it.
Hotel is nice and staff very attentive. There was no phone number given for the hotel which caused issue with getting the shuttle ( another company took us there for a tip) Shuttle starts at 7 am and we need to be at airport at 5 am. So the shuttle service is largely worthless.
Both courteous drivers were very polite!
Ok for the price
Very pleased
Hotel room was nice however hotel as a whole can use some TLC.
Me and my partner had a great time staying here. The area is safe and the hotel has enough or more than enough parking space. It is also conveniently located near the outlet but far enough from the main road that still makes it quiet at night. When you step inside the hotel you can notice right away that the lobby is clean and so is the room we stayed in. Also, it is near restaurants when you want to dine out the hotel. Lastly, I love that they have breakfast with a lot of options to choose from! I Definitely recommend this hotel!
Customer services was amazing, Staff went out of their way to take care of you.
Great location staff very friendly
near mall legoland and greatwolf
Hyatt Place Dallas/Grapevine is a great place to stay. It's centrally located to our visiting needs. Very quiet rooms with little to no outside noise. The exterior and the interior of the building is clean and modern. The mattress's were very comfy and slept well.
The staff was so great. Friendly, fun and accommodating!! It was in a beautiful area and convenient to all the places we went to see. We did have a bit of a smell in the bathroom but that did not deter us.
Room was not cleaned in the whole three days we stayed.
excellent service
Nice play. Staff friendly.
Thanks for the outstanding rating, Farah!We're delighted your time at Hyatt Place Dallas/Grapevine was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
The location and the staff!
Thank you for taking the time to leave this wonderful review, Ruthelma!We're so glad to hear that you had a positive stay with us at Hyatt Place Dallas/Grapevine! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.
Large room in good and working condition. A social area on the ground floor where you can get food and drinks until late in the evening. If you are familiar with Hyatt Place as a product, it's exactly what you would expect to get. I can't comment on breakfast, fitness room etc because I didn't use it.
Thank you for sharing with us, Bodo!We're delighted to hear you had a fantastic time with us at Hyatt Place Dallas/Grapevine. We're so glad you enjoyed our spacious rooms and common areas so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us.Please come visit us again in the near future for another lovely experience!
Hotel is nice and staff very attentive. There was no phone number given for the hotel which caused issue with getting the shuttle ( another company took us there for a tip) Shuttle starts at 7 am and we need to be at airport at 5 am. So the shuttle service is largely worthless.
Thank you for sharing your review, Nathan.We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our helpful and attentive staff. We truly value your feedback regarding our shuttle service. We'll take this into consideration as we move forward to improve for the future.We look forward to hosting you again next time you're in town. Have a wonderful day.
Both courteous drivers were very polite!
Thank you for sharing this wonderful review with us, Shannon!We're thrilled to hear you had such an enjoyable experience at Hyatt Place Dallas/Grapevine! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging.We'd love to share yet another unforgettable visit with you someday!
Thank you for sharing your thoughts with us, Aganetha!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt Place Dallas/Grapevine.
Ok for the price
Thanks for the review, Moustafa. We are happy to hear that you found our hotel to be great for the value. We hope you will consider choosing us again, for an even better experience in the future.
Very pleased
Thanks, Shannon! It's outstanding your time at Hyatt Place Dallas/Grapevine was fantastic. We can't wait until your next visit!
Alfonso, it's great to hear that you enjoyed your time at Hyatt Place Dallas/Grapevine. Your kind words regarding our personnel are much appreciated and we're thrilled to know they made you feel welcome. Thank you for reviewing your stay and we look forward to seeing you again in the future.