Incredible for a family
Place was crowded but they have enough employees and everything worked out really well
The stay was very enjoyable. The rooms and public areas were clean and they were fully staffed.
Many fun activities to choose from for both kids and adults all day still 9pm. Foods and drinks are expensive, high fees at booking
Excellent service nice hotel my kids were really happy!!
It was the worst customer service I ever encountered. Inconvenient for work related stay.
For the most part I totally enjoyed myself my entire stay.
Our toilet, hairdryer and bathtub faucet were all broken. We complained and toilet wasn't repaired until last day. However, the staff was lovely and refunded us for a full night. Waterpark so fun!
The place is great, it has everything you need for a fun get away for the family.
We arrived there weren’t any handicap spaces left to park for my elderly mother. I was told to park behind facility. I parked and then trudged through mud soaked sod which covered my new sandals/dress. I checked in /was told restroom was located at end of 2nd floor long hallway near elevator. My handicapped mother and I made the long trip to bathroom and it was closed. Returned to desk and was told there was a restroom located on 1st floor all the way back down long hallway. We walked back again. Then a message that our room 6068 was ready. We made the LONG walk to room only to find out that our wristbands WOULD NOT OPEN door Then walked long distance again to have new. wristbands put on. Room appeared nice. However, after we pulled out sleeper couch we found little black and brown bugs on white sheets. We used flashlights /kept looking and placed them in bags. We did this for about 2 hours around midnight, didn’t call desk,that would entail packing up everything /moving to another room in the middle of the night. Next morning I noticed 3 yr old grandson had bites on his face /legs. He had slept on cushions of pull out bed. Then we accidentally dropped $10 bill behind front end of bunk beds. Using a flashlight we looked, but only found inch thick dust on ledges. I took pictures of bugs/ piles of dust. I tactfulIy told management at checkout/ they took bags of bugs/Looked at bites on grandson. Was told they would have to talk to Orbitz to refund for our inconvenience bugs
This location was easy to keep the kids distracted. I have 3 kids, (4, 3, & a 1 yr old). We felt safe & there was no reason for us to leave. That was nice.
It was nobody fault due to weather but the outside water park did not work. Spent a lot of money on half the stuff.
Gaylord Texan Convention Center is a short stroll from Great Wolf Lodge Grapevine, and other popular attractions like Grapevine Mills Mall are within a couple of miles (3 km). This 605-room, 3.5-star resort has 4 indoor pools along with a free water park and 5 restaurants.
Enjoy dining at Grizzly Jack's Bar & Gril, one of 5 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafes. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11 AM.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs and hair dryers. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Great Wolf Lodge Grapevine have access to 4 indoor pools, a free water park, and a lazy river. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this family-friendly resort include a children's pool, a gym, and 2 spa tubs.
Incredible for a family
Place was crowded but they have enough employees and everything worked out really well
We are so glad you enjoyed your stay with us! We hope to see you back soon for more wolf-tastic memories!
We are glad you enjoyed your stay and we look forward to having you back with us!
The stay was very enjoyable. The rooms and public areas were clean and they were fully staffed.
Thank you for the review. We hope to see you back with us soon!
Many fun activities to choose from for both kids and adults all day still 9pm. Foods and drinks are expensive, high fees at booking
Thank you for the review. We hope to see you back with us soon!
Thank you for the review. We hope to see you back with us soon!
Excellent service nice hotel my kids were really happy!!
Thank you for the review. We hope to see you back with us soon!
We are so glad you enjoyed your stay with us! We hope to see you back soon for more wolf-tastic memories!