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Recent guest reviews

Property was nice. I had booked two rooms. One was perfect. The other room looked like it hadn’t been cleaned. There was still trash in the trash can and no bottom sheet on one of the beds. We let the front desk know and a sheet was placed but trash was never taken out. Very disappointing and gross. So I am assuming the room wasn’t cleaned before we arrived.

Room was quiet and clean.

Location , was perfect close by to an huge outlet and plenty of restaurants to choice from . I liked how it was indoor poor but the downside , wasn’t impressed with the pool , it wasn’t heated and it was very outdated and frankly dirty . Now the morning breakfast was very standard items , whoever worked the area in the morning didn’t keep up with the rush of people , counter was dirty , food not refilled and trash was overflowing . Overall it was decent for the time

Location was great. Check is was delayed 3 hours. Pool was not maintained. Kids were very disappointed.

Great location. Starting to need remodeling

Desk clerks very friendly and room very clean.

Shuttle to airport isnt 24hrs. Was usless to me .the reason we booked the room was acess to airport. Uber charged me 55$.

If a hotel is going to have an indoor pool there is an expectation that it is comfortable to swim in. Very cold water and my son was not able to stay in it for more than five minutes whitout getting out to warm up. The hotel should either close to pool or heat it up.

This hotel is a economical option. Our breakfast, COVID prepackaged muffin style, was not good. In fact, we had to inform the staff that the packaged blueberry waffles were moldy (our son almost took a huge bite before we noticed the fuzz growing on it). Our room stayed cold even in the Texas heat so that was nice. Bathroom was in need of refresh: baseboards missing, paint in bad shape. The nightstand was falling off of the wall between the beds. I would recommend going to one of the hotels in the area before this particular Hampton Inn.

Room was dirty and bed broken.

Clean friendly staff. Room air condoning was very noisy. Fan bearing may be going out

Booked this hotel last minute after an unexpected layover through Dallas. After booking the hotel, I called to find out about the hotel shuttle and was met with a very unclear response about if it was available or if it was even running during COVID. I understand that amenities being available can change from one day to the next while re-openings are in process so the need for clarity from staff on the current status is needed and I was met with a foggy unsure answer. The property itself was wonderful, clean and quiet and all staff I encountered in person were clear, kind and direct.

Friendly and professional staff, rooms were clean, very clean.

N Highway 121 Grapevine TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Fitness center

Grapevine Mills Mall is within 2 miles (3 km) of Hampton Inn & Suites Dallas-DFW Airport North-Grapevine while other popular attractions such as Gaylord Texan Convention Center are within 3 miles (5 km). This 94-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.


Dining

Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Guests of Hampton Inn & Suites Dallas-DFW Airport North-Grapevine enjoy a gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and pet-sitting services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

King bed

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 5

Two queen suite kitchen

2 Queen Beds | Sleeps 5

Guest reviews for Hampton Inn & Suites Dallas-DFW Airport North-Grapevine

Everyone (11) Couples (3) Business (1) Family (10) Other (1)
3
Family

Property was nice. I had booked two rooms. One was perfect. The other room looked like it hadn’t been cleaned. There was still trash in the trash can and no bottom sheet on one of the beds. We let the front desk know and a sheet was placed but trash was never taken out. Very disappointing and gross. So I am assuming the room wasn’t cleaned before we arrived.

By on Dec 12, 2022

Review comment responded on Dec 12, 2022

Kimberly, thanks for taking the time to provide feedback. We certainly will share this with our leadership team in housekeeping as this is not customary of our standard and very disappointing to hear of this experience.

4
Everyone

By on Nov 1, 2022

5
Everyone

By on Sep 1, 2022

5
Partner Couples

Room was quiet and clean.

By on May 29, 2022

Review comment responded on Jun 12, 2022

Thank you for your feedback.

4
Partner Couples

Location , was perfect close by to an huge outlet and plenty of restaurants to choice from . I liked how it was indoor poor but the downside , wasn’t impressed with the pool , it wasn’t heated and it was very outdated and frankly dirty . Now the morning breakfast was very standard items , whoever worked the area in the morning didn’t keep up with the rush of people , counter was dirty , food not refilled and trash was overflowing . Overall it was decent for the time

By on Apr 10, 2022

Review comment responded on Apr 11, 2022

Thank you for your feedback.

2
Family

Location was great. Check is was delayed 3 hours. Pool was not maintained. Kids were very disappointed.

By on Mar 20, 2022

Review comment responded on Mar 20, 2022

Thank you for your feedback.

5
Family with small children

Great location. Starting to need remodeling

By on Feb 24, 2022

Review comment responded on Feb 24, 2022

Thank you for your feedback.

5
Family

Desk clerks very friendly and room very clean.

By on Jan 15, 2022

Review comment responded on Feb 16, 2022

Thank you for your feedback.

5
Business Business

Shuttle to airport isnt 24hrs. Was usless to me .the reason we booked the room was acess to airport. Uber charged me 55$.

By , from Oakwood on Nov 19, 2021

Review comment responded on Nov 22, 2021

Thank you so much for your feedback we really appreciate you taking time out of your busy day to let us know how were doing we are so honored to have had you as a guest Have a wonder day!

3
Family with small children

If a hotel is going to have an indoor pool there is an expectation that it is comfortable to swim in. Very cold water and my son was not able to stay in it for more than five minutes whitout getting out to warm up. The hotel should either close to pool or heat it up.

By on Oct 26, 2021

Review comment responded on Oct 30, 2021

We are so sorry about your experience we will work hard as a team to correct these issues thank you so much for your feedback we really appreciate you taking time out of your busy day to let us know how were doing we are so honored to have had you as a guest Have a wonder day!

Hampton Inn & Suites Dallas-DFW Airport North-Grapevine

1750 N Highway 121, Grapevine, TX 76051
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