Staff very quici and friendly when there was an issue.
Service was great food was great
Beautiful Hotel, Friendly Staff, Great Breakfast
Rooms are clean. The only con is the kitchen closes early so if you arrive late you are Out of luck for dinner.
Breakfast was awesome!
Loved the set up, plenty of space. The breakfast was also great as usual. However, upon arrival our rooms ac was completely off, in august, in Texas. Took several hours to get out of the 80s, which is disappointing when you just want to go to sleep. I understand raising it a bit when unoccupied, but completely off? The shower door kept sliding open, I assume it was hung wrong or had been broken at some point. The kitchen area faucet was completely unattached from the sink. There was mildew/mold on the wall when we first came in…I am normally very pleased with embassy suites but I would not go back to this particular location.
Was a great nights sleep. Loved the happy hour and in room dining was excellent
I couldn’t have asked for a better stay
We paid extra for a room with a balcony only to find out the room didn’t have a closet, hangers or even an iron and ironing board. It seemed like no one was working, the bar closed an hour before the time they stayed they closed and finding staff seemed like a chore.
The Food was good. 2 Complimentary drinks at the bar nightly. Staff were awesome. Definitely my new fav place when we return to visit family
Clean and friendly staff. The room was perfectly located
The stay was very pleasant, the room was nice and comfortable. The temperature inside the hotel was very warm and on the day we checked out it was hot. On the elevator, other people who were staying there agreed it was very hot in the hotel, but not in the separate rooms. The breakfast was wonderful, except the lines were pretty long. We wanted to go to bass pro shops while we were there and the connection hall was closed we had to go all the way to the car and drive to another entrance, that was a little inconvenient but the staff at the hotel were incredibly knowledgeable and helpful. The parking was a little bit of an issue, and I believe a vehicle did get broken into while we were there, it was parked next to us and there was glass all over the ground. Parking conditions could be improved.
The location was great. It was close to the Grapevine Mills mall and several restaurants.
Kid friendly, excellent service, good food, spacious rooms.
Breakfast was awesome! Great staff. Everything was great
I was placed in an insect infeasted room. I showed pictures to management and the gave me a new room and $50 gift card to their in house restaurant.
Grapevine Mills Mall is within a mile (2 km) of Embassy Suites by Hilton Dallas DFW Airport North, and other popular sites like Gaylord Texan Convention Center are within a couple of miles (3 km). This 329-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.
Free breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.
55-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. MP3 docks, living rooms, and refrigerators are also standard.
Guests staying at Embassy Suites by Hilton Dallas DFW Airport North enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Staff very quici and friendly when there was an issue.
Service was great food was great
Dear EDWIN, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Obed Morales General Manager
Beautiful Hotel, Friendly Staff, Great Breakfast
Dear Ivonne, Thank you for taking the time to share your feedback. I’m pleased to hear our beautiful hotel, friendly staff, and great breakfast made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Obed Morales General Manager
Rooms are clean. The only con is the kitchen closes early so if you arrive late you are Out of luck for dinner.
Dear Beth, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Obed Morales General Manager
Breakfast was awesome!
Dear nora, We are thrilled you enjoyed your stay! Thank you for the review and please visit us again. Best, Obed Morales General Manager
Loved the set up, plenty of space. The breakfast was also great as usual. However, upon arrival our rooms ac was completely off, in august, in Texas. Took several hours to get out of the 80s, which is disappointing when you just want to go to sleep. I understand raising it a bit when unoccupied, but completely off? The shower door kept sliding open, I assume it was hung wrong or had been broken at some point. The kitchen area faucet was completely unattached from the sink. There was mildew/mold on the wall when we first came in…I am normally very pleased with embassy suites but I would not go back to this particular location.
Dear Jordan, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Obed Morales General Manager
Was a great nights sleep. Loved the happy hour and in room dining was excellent
Dear Anonymous, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and loved the happy hour. We look forward to seeing you on a return trip. Best, Obed Morales General Manager
I couldn’t have asked for a better stay
Dear Anonymous, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Obed Morales General Manager
We paid extra for a room with a balcony only to find out the room didn’t have a closet, hangers or even an iron and ironing board. It seemed like no one was working, the bar closed an hour before the time they stayed they closed and finding staff seemed like a chore.
Dear Anonymous, We love making all our guests feel comfortable, so I’m very sorry that you did not enjoy your stay. I regret your disappointment in our accommodations and any lapses in service you encountered. We appreciate the feedback and hope to have the opportunity to host you again for a better experience. Sincerely, Obed Morales General Manager
Dear Jessica, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our accommodations and friendly service while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Obed Morales General Manager