Things were okay, until the end of my stay when I woke up to no water. I didn’t have any water to for anything doing a pandemic miles away from homes. I am here from NC visiting my son, he had his daughter 1st birthday party at Great Wolf I woke up to no water to practice personnel hygiene
Clean property, well maintained. Very friendly staff
What a pleasant surprise at the end of a lon day of cross country traveling! If it were warmer I’d jump on the hot tub for joy. My third floor room faces a big something where there ar bright lights but once I pulled the black out drapes it was fine; and you know sometimes it is comforting to have a little room light to see. The bathroom has had some plaster caulking applied but all things are new and shiny. The bed was so comfortable. I would add a reading lamp next to the chair in the corner. I marked this place, 20 min from the airport, and I will come back. Uber was 15.00.
When arriving to the airport it took the shuttle awhile to pick us up. When checking into our room, the electricity did not work. Went back down to front desk to have it fixed. Took an hour to get it fixed, as there were no other rooms available. Did not get to sleep until midnight with very early flight after traveling all day.
Your staff was a little grumpy at night but that’s to be expected.
Breakfast was great!! Wonderful choices. Great location.
Great breakfast, enjoyed our stay it was close to the conference and loved the location
Our stay was fine. Our shuttle experience was lacking. Everything was good until we returned from our trip and called the hotel for the shuttle. It was a very cold day, and they informed us we had to wait approximately 20 minutes, before they would send the shuttle. We called back to ask if they could send them on to us and were told they only leave at certain times. We decided to get an Uber to take us back. When we arrived, both shuttles were sitting outside the hotel. They were not at all concerned with the fact that we were waiting outside in the cold and were unwilling to send a shuttle immediately, even though the shuttle and driver was available.
Nice hotel close to DFW with a shuttle. They even took me to Walmart to get stuff on an unexpected delay in Dallas.
Nice hotel close to everything! Clean, comfortable and a great home base for all of our Dallas activities.
Excellent staff and roomservice. Free 24h DFW airport shuttle and complementy shuttle within 5 miles is super convenient. I will not choose another hotel if stay in dallas.
Very clean, quiet place to get some rest after a few long days of sight seeing and the JMU/SMU football game. Only a few minutes from the airport, but airport noise was very minimal to almost unnoticeable. All of the staff I came in contact with were very friendly and accommodating. Nice big flat screen TV to watch all of those football highlights on.
Hotel was great! Super clean and staff was amazing ! We have 3 young girls and the staff was great with all of them
Holiday Inn Express & Suites DFW-Grapevine, an IHG Hotel places you within a mile (2 km) of Grapevine Convention Center and Grapevine Vintage Railroad. This hotel has 95 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM. Quench your thirst with a drink at the bar/lounge.
All of Holiday Inn Express & Suites DFW-Grapevine, an IHG Hotel's 95 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards. Housekeeping is available on request.
Holiday Inn Express & Suites DFW-Grapevine, an IHG Hotel features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
Things were okay, until the end of my stay when I woke up to no water. I didn’t have any water to for anything doing a pandemic miles away from homes. I am here from NC visiting my son, he had his daughter 1st birthday party at Great Wolf I woke up to no water to practice personnel hygiene
Thank you for your feedback. This was an unfortunate situation that occurred when a pipe on the 2nd floor burst. We were forced to shut off the water to the hotel to repair and I apologize for the inconvenience.
Thank you for your business.
Clean property, well maintained. Very friendly staff
Thank you for your business and we appreciate your feedback.
Thank you for your business.
What a pleasant surprise at the end of a lon day of cross country traveling! If it were warmer I’d jump on the hot tub for joy. My third floor room faces a big something where there ar bright lights but once I pulled the black out drapes it was fine; and you know sometimes it is comforting to have a little room light to see. The bathroom has had some plaster caulking applied but all things are new and shiny. The bed was so comfortable. I would add a reading lamp next to the chair in the corner. I marked this place, 20 min from the airport, and I will come back. Uber was 15.00.
Thanks for staying with us. We appreciate your feedback. We hope to see you back again soon.
When arriving to the airport it took the shuttle awhile to pick us up. When checking into our room, the electricity did not work. Went back down to front desk to have it fixed. Took an hour to get it fixed, as there were no other rooms available. Did not get to sleep until midnight with very early flight after traveling all day.
I sincerely apologize that your lights did not work in your guestroom. I am not sure how it happened, but we had to reset the breaker for that room. I am so sorry for the inconvenience this caused. I hope you give us another try the next time you are traveling to Grapevine.
Thank you for your review and choosing to stay with us.
Your staff was a little grumpy at night but that’s to be expected.
Thank you for staying with us and I appreciate your feedback.
Thanks for staying with us. We appreciate your feedback.
Thank you for choosing to stay with us.