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Quality Inn & Suites Garland - East Dallas

2.5 out of 5.0

Recent guest reviews

I read the reviews before booking this hotel. Somewhat misleading. We were in town for OU/Texas weekend for an unrelated event and finding a hotel was tough. Booked a two bed room, Dad and two daughters. Got a king with sofa bed. All they had. Ok stuff happens. The room was suppose to be no-smoking found cig butts when I opened the sleeper. 2 towels for 3 people? A second key to turn on electric in room? Room door goes directly outside so smokers grouped outside the door smoking and AC pulling it into the room. Unless you are accustomed to staying at very low end properties, avoid this hotel. If you do stay at less expensive properties you will probably rate this 4 or 5 stars. I found a different hotel close by for an extra 20 bucks for the second night of our stay. I would have paid a lot more to get out of this hotel.

Very friendly staff, but the hotel is so close to the freeway and poorly insulated for noise, so if you are not a sound sleeper and your room is on the wrong side (as was mine) It seems like the trucks are driving through your room all night...

Just needed to stay one night in Garland for a cheer leading competition. This hotel was the cheapest near the Bush Toll Hwy. Staff was friendly, price was decent, rooms were adequate and clean and the beds were actually comfortable. The only draw back was the it is literally near the interstate so the road noise could be heard, but as long as the A/C was on, you really could not hear it that much.

Only stayed for a night but it was great and made for a lovely rest from being on the road. Very comfortable and clean. Perfect shower pressure. Cold AC. Friendly and helpful staff. Food stops located on the other side of the road. Very Reasonable price for a twin double room. Would definitely recommend it.

Loved everything about it. Great room, very comfortable bed, Well appointed and clean. Good AC. Breakfast was very good - lots to choose from. Very quiet in the room even though it is close to a loud highway. Will definitely consider again if I am in the area.

My husband and I were looking for a motel close to Bass Pro and found this one. Great location as it is right across I 30 from Bass Pro. The room was nice and the bed was comfortable. Upon check in, Tony made us feel quite welcome and was a pleasure to do business with. Great breakfast bar with plenty of options to choose from. Would definitely consider staying here again!!

Staff was very friendly and helpful. Room was clean and even included a dining table and desk. Good safe surroundings. Pool was clean and inviting. Ice machine was in an incovient place. Was a good place to stay.

Stayed here on a business trip! Great motel! Right next to the lake! Easy access to the freeway! Bass Pro Shop and Restaurants are right across the way. They had everything it was very nice! Coffee in the room, hair dryer! Hot breakfast in the morning! Nice table and desk also in the room with a king size bed! Looks upgraded! The check in staff was top-notch! Very nice knowledgeable!

The staff was really friendly, the bed was a little hard but comfortable, the room was very clean and comfortable. The only thing I didn't like was all the mosquitos (we were right by the water) and the shower curtain... It needed a curved curtain rod instead of a straight one. But that is the only complaints I have!

We have stayed here for the last 8 years, our daughter lives in the condo's behind the Motel.. Tony has always made us feel like family. Being from N.Y. we are well aware of the staff members at Hotel's. You have a prize with Tony,,, Hope he will continue with his great personality, Love his smile and the way he treats us. Ray & Joyce Mayo

Room options

Standard Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 99 reviews