Great to watch the horses exercising on the track in the morning!
Not bad for the price, but bathroom door is a hard door that squeaks super loud, doesn’t close all the way, and shower head didn’t go above 4.5 ft. Sheets were on inside out. And the casino next door smelled so strong with cigarette smoke it was very unpleasant.
They allowed an early checkin, which was a huge help to me. Then the staff was very friendly.
Clean property Basic amenities but the staff was very helpful and friendly. Overall good experience.
Large rooms, bed was comfortable. The shower only had 1 small "shelf" so you needed to put toiletries on the shower floor. Ceiling leaking in lobby, upstairs guests were loud and staff unable to quite them
Just some crazy people next to my room
Rooms kind of old
Booked this hotel 1 night and did not get dissapointed. It is next to the casino and the freeway. Very clean and looks new.
The bed was very comfortable, but the water never got hot and the cable went out at 10:30 and was still not working when I checked out at 7:00.
Very clean
The casino next-door is cool for a little bit, everybody was totally friendly that worked there, very helpful, there’s a little bitchen amusement park across the street that is inexpensive and fun, and There’s a horse race track that runs I think October to April or something like that. Regardless, it’s a really good place to stay. None of your snob, then you’ll be disappointing. But if your regular person it’s comfortable
I was not to happy with such a late check in it’s just way to late of a check in other than that everything was good
Good price.
I booked a stay for my parents and they told me that when they went to shower in the morning. They had no hot water….what hotel runs out of hot water?? Simply unacceptable. They were checking out that morning and the staff never did anything besides say they will look into it.
The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection places you within a 5-minute walk of popular attractions such as Sunland Park Racetrack and Casino and Western Playland Amusement Park. This 3.5-star hotel has 78 rooms and welcomes guests with a restaurant, a casino, and a 24-hour gym.
Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/cafe.
Guests can enjoy free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards.
Guests staying at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection enjoy access to a casino, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a refrigerator in a common area, and express check-out.
Great to watch the horses exercising on the track in the morning!
Not bad for the price, but bathroom door is a hard door that squeaks super loud, doesn’t close all the way, and shower head didn’t go above 4.5 ft. Sheets were on inside out. And the casino next door smelled so strong with cigarette smoke it was very unpleasant.
Thank you for taking the time to provide us your feedback, and on behalf of our entire team I would like to apologize for the inconvenience with the odor in your room. Thank you for being our guest, we hope to see you all again.
They allowed an early checkin, which was a huge help to me. Then the staff was very friendly.
Thank you for taking the time to provide us your feedback. We are glad to hear that you enjoyed your stay. Thank you for being our guest and we hope to see you all again
Thank you for taking the time to provide us your feedback. We are glad to hear that you enjoyed your stay. Thank you for being our guest and we hope to see you all again
Thank you for taking the time to provide us your feedback. We are glad to hear that you enjoyed your stay. Thank you for being our guest and we hope to see you all again
Clean property Basic amenities but the staff was very helpful and friendly. Overall good experience.
Thank you for taking the time to provide us your feedback. We are glad to hear that you enjoyed your stay. Thank you for being our guest and we hope to see you all again !
Large rooms, bed was comfortable. The shower only had 1 small "shelf" so you needed to put toiletries on the shower floor. Ceiling leaking in lobby, upstairs guests were loud and staff unable to quite them
Thank you for taking the time to provide us your feedback !We are glad to hear that you enjoyed your stay .We do apologize about the leaking in the ceiling, our maintenance is aware and we are working hard to have it fixed as soon as possible.Thank you for staying with us !
Just some crazy people next to my room
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for staying with us.
Rooms kind of old
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for staying with us.
Booked this hotel 1 night and did not get dissapointed. It is next to the casino and the freeway. Very clean and looks new.
Thank you for taking the time to provide us your feedback ! We are glad to hear that you enjoyed your stay .Thank you for staying with us we hope to see you again soon !
Thank you for taking the time to provide us your feedback. We are glad to hear that you enjoyed your stay. Thank you for being our guest and we hope to see you all again.