We got in very late, were told our room was the last room being rented. The bed was a pullout type of frame, smaller than a king size like I had paid for. There was dirt and trash all over under the bed, poorly draining shower. The a/c was super loud. Safety was an issue-anybody could have entered from outside, shady characters from the club next door walking around. We will be staying somewhere else next time.
The facility is beautiful and clean. Very nice surprise to see shops and full restaurant with excellent food. Parking lot gets a little full but the little bit of inconvenience is not a problem.
The king size bed was old hard and creaked every time we moved. Woke up with a back ach. The coffee pot was filthy. The room was dirty. They said that they served breakfas and it was a bottle of water, banana, and small granola bar. The hotel was old and rundown.
The manager witch I think his name was Michael went above and beyond on his service
Services lacking. Staff friendly, but no breakfast.
Pros: Friendly staff, beautiful large interior courtyard space, great value for the money. Cons: Pool noise until around 8:30pm, smallish room.
The heater was broken and two different people couldn’t fix it. Very cold and uncomfortable all night.
The toilet clogged twice and we had to have maintenance come,then a mess was left after. We were gone all day and returned around 3 and our room still had not been cleanwd.
Overall it is a nice hotel to stay in. This was our 3rd time staying in this hotel.
New Mexico State University is within 2 miles (3 km) of Ramada Hotel & Conference Center by Wyndham Las Cruces while other popular attractions such as Las Cruces Museum of Art are within 3 miles (5 km). This 113-room, 3-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Washers/dryers, refrigerators, and microwaves are other standard amenities.
Guests staying at Ramada Hotel & Conference Center by Wyndham Las Cruces enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this hot springs hotel include a conference center, coffee/tea in a common area, and a computer station.
We got in very late, were told our room was the last room being rented. The bed was a pullout type of frame, smaller than a king size like I had paid for. There was dirt and trash all over under the bed, poorly draining shower. The a/c was super loud. Safety was an issue-anybody could have entered from outside, shady characters from the club next door walking around. We will be staying somewhere else next time.
The facility is beautiful and clean. Very nice surprise to see shops and full restaurant with excellent food. Parking lot gets a little full but the little bit of inconvenience is not a problem.
Thank you for the review. We are glad that you enjoyed your stay. We hope to see you again!
The king size bed was old hard and creaked every time we moved. Woke up with a back ach. The coffee pot was filthy. The room was dirty. They said that they served breakfas and it was a bottle of water, banana, and small granola bar. The hotel was old and rundown.
We are very sorry your stay with us was not up to your expectations. We do appreciate your feedback as it strongly helps us to rectify any concerns our guests have. These concerns will be brought to the appropriate associates and taken care of immediately.
thank you
we are sorry and thank you
Thanks for staying with us. We appreciate your feedback!
The manager witch I think his name was Michael went above and beyond on his service
Thank you for your review we look forward to your next stay
Thank you so much for your review
Services lacking. Staff friendly, but no breakfast.
Thank you for your review Our pool is closed per State of New Mexico orders the night club and Bar are closed as well There is an on-site restaurant open for Breakfast 6:30 to 930 am and for Dinner from 430pm to 800pm since we do not have dine-in services we are waving the room service charge to have your meals delivered to your room Thank you we look forward to servicing you again
Thank you for your feedback, we will be addressing the issues stated with the correct staff to have them fixed. We hope you have a wonderful holiday season.