I didn’t like the fact that I had to have my reservation refunded and charged again to another card because I didn’t have the card I originally used to book my room with. I had my identification and other cards that surely proved I was who booked the room. Also my room had cracks in the ceiling. Kids were running in hall and you could clearly hear your neighbor. Also my room was not cleaned after my first day of use, usually you get up leave and when you return your room is cleaned, this time my room was not. I enjoyed the boardwalk, the fantasy cruise, the beast and other amenities and the food but I think I could spend the hotel money at a better facility. The hotel was keep ok but the elevator are need more attention. That’s my last time staying there.
Check in and staff was good, check experience was very poor bothering on hostile by the supervisor. No one even asked how was our stay while departing, it was hostile on my departure day.
It was a great to have so much with in walking distance. The room however was horrible. The ceiling needed repairs over the repairs in the bedroom and bathroom. There was a train outside our room that prevented me from taking a nap before the cruise and afterwards as well. There was no vent in the bathroom which is why I’m sure the ceiling looked the way it did. Cable was full of static and only got one channel. Even though we stayed two nights we were only offered one day of coffee. There was no guide information in the room the front desk or on the tv. As a tourist site I had higher expectations.
Everything was perfect
What I didnt like was that the booking is not clear to what is being assigned to you. I booked this hotel because it was right on the boardwalk and restaurant area. When I checked it I was told I was not going to be in the hotel but a condo three blocks away. This was not what I booked according to the site and of course they could not accommodate any changes because they were fully booked. That was very disappointing. Then once at the condo that was assigned to my family, there was no coffee, paper towels or any kind on complementary service that is normally given at the hotel.I was told to make any request before 4pm cause services would not be available after that. Needless to say this was not the experience that I was looking forward to as far as my hotel accommodations go, the rest of my trip was great though.
Really cool older building right on the boardwalk, very well kept property.
Spent $450 a night on a floor with a group of elderly musicians that all militantly refused to wear masks as the loitered in the halls. Teenagers above us allowed to party/wrestle/move furniture well into the early morning despite multiple requests to front desk to address it. In short, the staff isn’t equipped to deal with bad guests, and this property clearly attracts those people in all age ranges. At that price for their top suite, I expected much, much better. Zero stars.
Wonderful place with perfect location. Staff was extremely nice. My only complaint was that while a coffee pot was provided there was no complimentary coffee. To be fair I didn’t ask if it could be provided. I didn’t see an area to purchase these things.
Loved the balconies and location, beautiful decor and very clean. The whole hotel smells AMAZING!
The room was spacious and we enjoyed the bay view with the balcony
Property has excellent location; the best 3 1/2 star hotel I’ve ever stayed! Rooms are nice and clean and uniquely located on the boardwalk!
Awesome Property, & Location , the entire staff was very professional
Very friendly staff. Quiet hotel, but I was told that was only because it was on an Monday night during off season. If you are looking for an great place during the off season, this is your place. Got an great view overlooking the bay and boardwalk. Overall, an great stay.
Kemah Boardwalk Inn places you next to Kemah Boardwalk and a short drive from other popular attractions like Johnson Space Center - NASA. This 52-room, 3-star hotel welcomes guests with conveniences like a marina, an outdoor pool, and free in-room WiFi.
All of Kemah Boardwalk Inn's 52 recently renovated rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and 42-inch TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards are also included.
Renovated in 2016, Kemah Boardwalk Inn offers a marina, an outdoor pool, and a spa tub. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a business center, and express check-out.
I didn’t like the fact that I had to have my reservation refunded and charged again to another card because I didn’t have the card I originally used to book my room with. I had my identification and other cards that surely proved I was who booked the room. Also my room had cracks in the ceiling. Kids were running in hall and you could clearly hear your neighbor. Also my room was not cleaned after my first day of use, usually you get up leave and when you return your room is cleaned, this time my room was not. I enjoyed the boardwalk, the fantasy cruise, the beast and other amenities and the food but I think I could spend the hotel money at a better facility. The hotel was keep ok but the elevator are need more attention. That’s my last time staying there.
Check in and staff was good, check experience was very poor bothering on hostile by the supervisor. No one even asked how was our stay while departing, it was hostile on my departure day.
It was a great to have so much with in walking distance. The room however was horrible. The ceiling needed repairs over the repairs in the bedroom and bathroom. There was a train outside our room that prevented me from taking a nap before the cruise and afterwards as well. There was no vent in the bathroom which is why I’m sure the ceiling looked the way it did. Cable was full of static and only got one channel. Even though we stayed two nights we were only offered one day of coffee. There was no guide information in the room the front desk or on the tv. As a tourist site I had higher expectations.
Everything was perfect
What I didnt like was that the booking is not clear to what is being assigned to you. I booked this hotel because it was right on the boardwalk and restaurant area. When I checked it I was told I was not going to be in the hotel but a condo three blocks away. This was not what I booked according to the site and of course they could not accommodate any changes because they were fully booked. That was very disappointing. Then once at the condo that was assigned to my family, there was no coffee, paper towels or any kind on complementary service that is normally given at the hotel.I was told to make any request before 4pm cause services would not be available after that. Needless to say this was not the experience that I was looking forward to as far as my hotel accommodations go, the rest of my trip was great though.
Really cool older building right on the boardwalk, very well kept property.
Spent $450 a night on a floor with a group of elderly musicians that all militantly refused to wear masks as the loitered in the halls. Teenagers above us allowed to party/wrestle/move furniture well into the early morning despite multiple requests to front desk to address it. In short, the staff isn’t equipped to deal with bad guests, and this property clearly attracts those people in all age ranges. At that price for their top suite, I expected much, much better. Zero stars.
Wonderful place with perfect location. Staff was extremely nice. My only complaint was that while a coffee pot was provided there was no complimentary coffee. To be fair I didn’t ask if it could be provided. I didn’t see an area to purchase these things.
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