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Recent guest reviews

Free drinks And snacks as evening reception was amazing and breakfast was great also free snack bar at the room.

Made to order breakfast friendly service and clean

It was great, all the way around. Best hotel on a 14 day trip.

It is a beautiful hotel. We loved our suite. It was clean and comfortable. The service was terrific. The evening snacks and breakfast were excellent. The only negative was the parking out front of the hotel. It was quite congested.

The building enterprise and interior is just amazingly beautiful. The room was so modern and very chic. As a master of fact I am repainting my living room the same color as our room was.

Just the pool, water dif not look very clean but there were nice amnities. I supposed to pay with orbucks but anyways the charged my credit card.

Room was hot, AC did not cool the room, couldn't sleep. No batteries for the tv remote. No sheets for the pull out bed or pillows. Poor service for the quality and price of the hotel. No cups for the water in the lobby. No information on where to park or check in. No place to drive up to to park and check in.

The staff was less than helpful and rude. The hotel itself is nice, but if customer service is important to you, stay somewhere else.

Beautiful hotel! Definitely a steal, I did not realize I was getting such a good deal. The hotel was spacious clean luxurious. The hotel staff wasn’t the BEST but they were good. If I am ever in Amarillo again I will definitely stay here.

Breakfast was not well managed. Staff was very helpful and friendly.

Excellent breakfast. Nice social hour in the afternoon. Spacious room with all amenities....

We couldn't have been happier with our stay in Amarillo. Not only was the room beautiful, but they have a lovely bar and restaurant area.

Surprisingly disappointed with our stay. We were on our way back to DFW from a Colorado vacation. When we arrived, there was no place to park for check in. Crazy busy. It turns out there was a wedding reception (or something) going on in the lonly. Way too many people for that space. The two desk staff members at the desk were swamped. Took us forever to get get checked in. When I finally got to check in, I was treated as though I was an an inconvenience...probably the guy was stressed with reception, but still...that wasn't my fault. None if my advance requests could be honored (high floor, late check out). Wa to to valet parking, but it was hopeless with the event going on, so was forced to find a parking garage. The hot tub was out of commission and had been drained. Also, the pool was much smaller than it appeared in the photos. Later that night, we called for an extra blanket for my kids who were sleeping on the pullout. It never came. We called a second time, and got apologies from the front desk, but it still never came. We had to cover our 3 and 6 year old girls with towels and a robe. We had other options for our one-night in Amarillo...I wish we had taken one them. We're usually pleased with our stay at Embassy Suites hotels. Not this time.

Well presented hotel, great amenities and very helpful staff. Very good breakfast and great free snacks and drinks in the dvening. One off the few places we could have 6people in a one room suite. Very good for family

Hotel was great, I did not want to leave! Room was comfortable and spacious, staff was very friendly (went above and beyond) and breakfast was delicious. We also took advantage of the swimming pool and sauna. We did have to park on the street but luckily we got a close space.

Very new and clean. The bartender was very professional.

South Buchanan Street Amarillo TX

Hotel highlights

  • Steps from Amarillo Civic Center
  • Free cooked-to-order breakfast
  • Onsite dining
  • Fitness center

Embassy Suites Amarillo Downtown places you next to Amarillo Civic Center and within a few miles (5 km) of other popular attractions like Amarillo Museum of Art. This 3.5-star hotel has 226 guestrooms and offers conveniences like free breakfast, a fitness center, and a conference center.


Dining

Free cooked-to-order breakfast is offered each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 226 rooms have an array of amenities, including sofa beds, microwaves, and refrigerators. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include coffee makers, free local calls, and laptop-compatible safes.


Property features

Renovated in 2017, Embassy Suites Amarillo Downtown offers a fitness center, a sauna, and a conference center. Valet parking is available for USD 20 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

King 1 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

King 1 | Sleeps 4

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

King 1 | Sleeps 4

Guest reviews for Embassy Suites Amarillo Downtown

Everyone (17) Couples (2) Family (4)
5
Partner Couples Families

Free drinks And snacks as evening reception was amazing and breakfast was great also free snack bar at the room.

By on Oct 16, 2019

5
Everyone

By on Oct 5, 2019

5
Everyone

By on Oct 1, 2019

5
Families Families

Made to order breakfast friendly service and clean

By on Sep 12, 2019

5
Everyone

It was great, all the way around. Best hotel on a 14 day trip.

By on Aug 18, 2019

5
Family with small children

It is a beautiful hotel. We loved our suite. It was clean and comfortable. The service was terrific. The evening snacks and breakfast were excellent. The only negative was the parking out front of the hotel. It was quite congested.

By on Aug 1, 2019

5
Everyone

By on Jun 22, 2019

5
Partner Couples

The building enterprise and interior is just amazingly beautiful. The room was so modern and very chic. As a master of fact I am repainting my living room the same color as our room was.

By on Apr 15, 2019

5
Families Business Business Travelers

Just the pool, water dif not look very clean but there were nice amnities. I supposed to pay with orbucks but anyways the charged my credit card.

By on Mar 12, 2019

4
Everyone

By on Feb 15, 2019

Embassy Suites Amarillo Downtown

550 South Buchanan Street, Amarillo, TX 79101
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