The water features were very pleasing. Parking was ok
The Embassy is a great place to stay. The rooms were large, clean and well thought out. The staff was pleasant and taking appropriate COVID precautions.
Arrived to find that the hotel was overbooked and was turned away at 1am. Told I couldn’t get a refund and would need to work directly with Orbitz since I booked through a 3rd party ... so got to make a fun phone call while driving around Amarillo looking for a new hotel, just got get my money back. Not ideal.
The room was very clean which is comforting during these times. It was a god sized room with a living area on the opposite side of the room. Things to note: The thermostat is in the living area. The sleeping area stayed very cold as the thermostat never really hit the desire temp to shut off. The remote for the tv was missing its back plate and there should be a light over the sink in the bathroom. The staff was pleasant. Due to COVID, room service was the only way to get a meal. This was a smart execution on social ditancing.
Great spot to stay on our way to Colorado. We will come back! The breakfast buffet was a little less impressive than the last time we stayed, where there were eggs or omelettes cooked to order and lots of fresh options. This time only an omelette station which was OK, just not as good. Nonetheless, I'll stay here again!
Reception drinks and breakfast are nice. No free parking.
It is the most modern and nice looking embassy we have stayed, amazing hotel, great breakfast as always
Free drinks And snacks as evening reception was amazing and breakfast was great also free snack bar at the room.
Made to order breakfast friendly service and clean
It was great, all the way around. Best hotel on a 14 day trip.
It is a beautiful hotel. We loved our suite. It was clean and comfortable. The service was terrific. The evening snacks and breakfast were excellent. The only negative was the parking out front of the hotel. It was quite congested.
The building enterprise and interior is just amazingly beautiful. The room was so modern and very chic. As a master of fact I am repainting my living room the same color as our room was.
Just the pool, water dif not look very clean but there were nice amnities. I supposed to pay with orbucks but anyways the charged my credit card.
Embassy Suites Amarillo Downtown places you next to Amarillo Civic Center and Globe-News Center. This 226-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a fitness center, and a conference center.
Start your day off right with a free breakfast, offered on weekends from 6:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
All 226 rooms provide sofa beds, microwaves, and refrigerators. Guests can expect wired Internet and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include coffee makers, free local calls, and laptop-compatible safes.
Built in 2017, the brand new Embassy Suites Amarillo Downtown offers an indoor pool, a fitness center, and a sauna. Valet parking is offered for USD 20 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and free newspapers.
The water features were very pleasing. Parking was ok
Thank you for taking the time to share feedback about your recent stay. Please consider staying with us again on your next visit to our area. Safe Travels!
The Embassy is a great place to stay. The rooms were large, clean and well thought out. The staff was pleasant and taking appropriate COVID precautions.
Rick, thanks for sharing your experience while staying at our hotel. I appreciate the kind words and great score. Please consider staying with us again on your next visit to the Amarillo area. Safe Travels!
Arrived to find that the hotel was overbooked and was turned away at 1am. Told I couldn’t get a refund and would need to work directly with Orbitz since I booked through a 3rd party ... so got to make a fun phone call while driving around Amarillo looking for a new hotel, just got get my money back. Not ideal.
I'm sorry to hear that when you arrived we could not honor your reservation. I'm not familiar with all the details but would like to discuss further if you desire. Feel free to contact me directly. Safe Travels!
The room was very clean which is comforting during these times. It was a god sized room with a living area on the opposite side of the room. Things to note: The thermostat is in the living area. The sleeping area stayed very cold as the thermostat never really hit the desire temp to shut off. The remote for the tv was missing its back plate and there should be a light over the sink in the bathroom. The staff was pleasant. Due to COVID, room service was the only way to get a meal. This was a smart execution on social ditancing.
Rick, thanks for taking the time to share your recent stay experience. I appreciate the great score and kind words. I'm sorry that you had issues in your room. These concerns will be addressed by our Engineering Dept. immediately. Please consider staying with us again on your next visit to our area. Safe Travels!
Thank you for sharing feedback regarding your recent stay. On your next visit to the Amarillo area, please consider staying with us again. Safe Travels!
Thank you for sharing feedback regarding your recent stay. I apologize for not meeting your expectations. I'd love hear what we could've done different to make your stay more pleasant. On your next visit to the Amarillo area, please consider staying with us again. Safe Travels!
Great spot to stay on our way to Colorado. We will come back! The breakfast buffet was a little less impressive than the last time we stayed, where there were eggs or omelettes cooked to order and lots of fresh options. This time only an omelette station which was OK, just not as good. Nonetheless, I'll stay here again!
Thanks for sharing your feedback. We still have all the fresh options on the buffet line, but we have moved the cooked to order eggs/omelettes to a different area. I'm sorry this was not explained when you entered the breakfast area. I will make sure this concern is immediately addressed. I'm glad to hear you will be back, and we look forward to having you. Safe Travels!
Reception drinks and breakfast are nice. No free parking.
It is the most modern and nice looking embassy we have stayed, amazing hotel, great breakfast as always
Thanks for the feedback regarding your recent stay. I'm glad to hear you enjoyed our water features Please consider staying with us again on your next visit to the Amarillo area. Safe Travels!