This place needs a complete make over
Easy to find
Great for a quick stop
No elevator and they wanted to charge an upgrade so we didn’t have to carry our luggage up to the second floor. We are in our 70s. Sloppy housekeeping and inconvenient access to amenities. Breakfast did not offer any meat protein like the bays inn in Rolla Mousouri which was the exact opposite of this place.
Such a great experience. At this price point you can’t find a better place to stay. The room was clean and the bed was so comfortable. The front desk girl was so kind and welcoming. Will definitely be staying here again on future trips.
Young woman at Front desk was super friendly, helpful
Friendly staff, good wifi, breakfast good
Decent
Easy freeway access
The room was clean and roomy. King bed was very comfortable. Only negative is they don't have an elevator, and we requested 2nd. floor. However, the front desk clerk helped us carry our belongings, so very nice of her. We had a pet with us, too. We would definitely stay again, even knowing there's not an elevator.
Room was clean. Interior halls, dining area and lobby appeared to be clean. Could barely see out window as it was filthy. Expired food in lobby (yogurt). One piece of fruit available and it was a visibly rotted apple. Extremely noisy outside until close to midnight. Dinise (correct spelling), front desk, was very nice at check-in
Outside of building was disgusting with people smoking and trashing right by doors to enter building. Evening of check-in, Oct 14, Lexi was working the desk. Very nice and accommodating. Turns out I had o cancel a future stay, I called and again Lexi was working. She was unsure of a couple of things. Instead of just saying she couldn't do anything she waited until her mgr. came in, got the answers then called me back an hr. later.
Undergoing remodeling so there was clutter in the hall. My room was very nice.
The controller for the tv did not work, did not like haveing to walk through remodling with plastic on the floor and dry wall dust on the floor, I think the whole floor should have been sealed off
Old
Baymont was comfortable and room was clean :)
This place is a trash. Must not be certified for human use. May be pet hotel. Dirt and trash everywhere. Cannot believe i wasted my money on this trash place. Do not go there.
Friendly staff, very comfortable hotel. After driving 16 hours due to every hotel being booked, we finally made it to our destination and were very leased by how comfortable the room was. Even the pullout couch bed was comfy!!! LOL We highly recommend this hotel.
Within a short walk of American Quarter Horse Hall of Fame, Baymont by Wyndham Amarillo East is within a mile (2 km) of American Quarter Horse Association. This 108-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and video-game consoles are also standard.
Guests of Baymont by Wyndham Amarillo East have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and a TV in a common area.
This place needs a complete make over
Easy to find
Hello Cameran! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!
Great for a quick stop
Hi Karen! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
No elevator and they wanted to charge an upgrade so we didn’t have to carry our luggage up to the second floor. We are in our 70s. Sloppy housekeeping and inconvenient access to amenities. Breakfast did not offer any meat protein like the bays inn in Rolla Mousouri which was the exact opposite of this place.
Hello James! We are so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. Your comfort and convenience is our top priority and we are addressing your comments with our staff and re-evaluating our guest service policies to ensure that a similar situation does not occur in the future.
Hi Daniel! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!
Such a great experience. At this price point you can’t find a better place to stay. The room was clean and the bed was so comfortable. The front desk girl was so kind and welcoming. Will definitely be staying here again on future trips.
Hello Glenn,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed and your comments about our price. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Young woman at Front desk was super friendly, helpful
Hello Keith,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our front desk. I hope that we will impress you with exemplary service during future visits.
Friendly staff, good wifi, breakfast good
Hello maria,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff as well as our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Decent
Hello Khairul,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Please do consider us again on your next visit to the area.
Easy freeway access
Hello Craig,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our access. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Hello James! We appreciate that you have taken the time to let us know how you perceived our accommodations. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. We hope you'll return and that we can surpass your expectations of service and accommodations.