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Recent guest reviews

Excellent all around!

Clean and attractive hotel.

Parking lot was extremely well lit. Guest services was kind and helpful for extras in our room. No microwave in our room so that was a small inconvenience but there was one we used in the cafeteria area. Pretty relaxing modern feel.

Would not stay here again. First thing I noticed upon entering the hotel was a sewage smell. Obviously a drain line or something is exposed somewhere here and you can smell it on the whole ground floor near the the elevators especially. The hotel looks modern but it is poorly designed and insulated and the acoustics are terrible. We could hear the people above us and the people to the side of us. I complained to the front desk and asked if we could be moved to another room, but was told the hotel was "completely full" and they would call the other residents to be quiet. About 45 minutes things quieted down and we finally got some sleep, but it was not a pleasant or restful stay. Was glad to check out first thing in the morning. This hotel is on the far west end of town, so the view is an empty field.

Room was as booked. Heavy winds were casing loud sounds from the AC. 1. Complaint was addressed within 15 minutes. Technician checked it again after a few hours and then the manager left a note. Excellent work. 2. A Printout needed was quickly printed at 11pm cst (Rebecca). Very helpful staff. 3. Even at breakfast, the staff was very helpful and friendly (don't know his name). Overall a nice hotel enhanced by its excellent front desk staff, all four that I interacted with. They make you feel very welcome.

&

Hotel smelled good

The staff was friendly and helpful. Everything was clean and felt modern. The workout facility is as very nice. The breakfast was the only thing that could have been better. They ran out of some of the food items early and the selection could have been a little better, but overall it was still good. My son is in college in Canyon so we visit the area often. This is the best hotel we have found and will now be my stay of choice.

The property was very big and very clean. The staff was very friendly and took care of all our needs. The only problem was that there was road construction going on and it was difficult to get there. But once we got there it was great

Very nice place to stay.

Very clean.

Great place. Best breakfast!

Great place. Love Hyatt breakfast!!!

The lobby is large and modern. The pool was small. The bed was lop sided and some areas in the shower looked cheaply done. Overall I don’t think the hotel was worth the price. It was like an expensive cheaply built hotel.

We were very impressed with our room. It was decorated beautifully and was unique in a way most chain hotels are not. Kudos for making it feel like a very special place.

Good quiet area Friendly staff Rooms are not clean 😞

W. AMARILLO BLVD Amarillo TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in public areas
  • Free parking
  • Bar/lounge

Located in Soncy, Hyatt Place Amarillo-West is within a mile (2 km) of sights such as Westgate Mall and Vibra Hospital of Amarillo. This 3-star hotel has 91 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.


Rooms

Guests can expect to find 42-inch TVs with cable channels. Beds sport premium bedding. Weekly housekeeping is available.


Property features

Built in 2019, the brand new Hyatt Place Amarillo-West offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room (2 Queen Beds & 1 Sofabed, High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room (2 Queen Beds & 1 Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Amarillo-West

Everyone (17) Couples (6) Family (15)
5
Everyone

By on Apr 24, 2023

Review comment responded on May 14, 2023

Thanks, Ken! We're glad your stay was great and hope to see you again soon. Safe travels!

5
Partner Couples

Excellent all around!

By on Mar 24, 2023

Review comment responded on Mar 25, 2023

Thanks, Phillip! We're glad your visit was great and hope you'll stay with us anytime you're in town. Safe travels!

5
Partner Couples

Clean and attractive hotel.

By on Mar 13, 2023

Review comment responded on Mar 13, 2023

Thanks, Mike! We're glad you enjoyed your visit and hope you will come back to stay with us anytime you're in town. Travel safely, and have a wonderful week!

5
Everyone

By on Feb 19, 2023

Review comment responded on Mar 16, 2023

Thanks, Alayna!

5
Family with small children

Parking lot was extremely well lit. Guest services was kind and helpful for extras in our room. No microwave in our room so that was a small inconvenience but there was one we used in the cafeteria area. Pretty relaxing modern feel.

By on Jan 8, 2023

Review comment responded on Jan 8, 2023

Thanks, Benjamin! We're glad your stay was great and that our team took excellent care of you. They are the best and always go above and beyond for guests. Please travel safely, and come back to see us again soon!

2
Family

Would not stay here again. First thing I noticed upon entering the hotel was a sewage smell. Obviously a drain line or something is exposed somewhere here and you can smell it on the whole ground floor near the the elevators especially. The hotel looks modern but it is poorly designed and insulated and the acoustics are terrible. We could hear the people above us and the people to the side of us. I complained to the front desk and asked if we could be moved to another room, but was told the hotel was "completely full" and they would call the other residents to be quiet. About 45 minutes things quieted down and we finally got some sleep, but it was not a pleasant or restful stay. Was glad to check out first thing in the morning. This hotel is on the far west end of town, so the view is an empty field.

By on Jan 1, 2023

Review comment responded on Jan 5, 2023

Greg, please accept our apologies! We always want our guests to have a great experience and get an excellent night's rest. We appreciate your feedback and hope you'll try us again in the future. Please travel safely, and have a great day!

5
Family

Room was as booked. Heavy winds were casing loud sounds from the AC. 1. Complaint was addressed within 15 minutes. Technician checked it again after a few hours and then the manager left a note. Excellent work. 2. A Printout needed was quickly printed at 11pm cst (Rebecca). Very helpful staff. 3. Even at breakfast, the staff was very helpful and friendly (don't know his name). Overall a nice hotel enhanced by its excellent front desk staff, all four that I interacted with. They make you feel very welcome.

By on Dec 31, 2022

Review comment responded on Dec 31, 2022

Thank you, Suresh! We have the best team around. They truly care about our guests and want everyone to have an excellent experience. We'll be sure to share your note with them. Please travel safely, and come back to see us anytime you're in Amarillo.

5
Everyone

By on Dec 28, 2022

Review comment responded on Apr 2, 2023

Thanks, Rae!

4
Everyone

&

By on Dec 20, 2022

Review comment responded on Dec 21, 2022

Thanks for staying with us, Tommy! We're glad your visit was great and hope you'll come back to see us anytime you're in Amarillo. Have a great day!

4
Family

Hotel smelled good

By on Dec 13, 2022

Review comment responded on Dec 14, 2022

Thanks, Jerrie! We hope you'll come back to see us anytime you're in Amarillo. Travel safely, and have a great day!

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