Nice
Great customer service and nice room and breakfast! Thanks for a great stay.
My family did a road trip and this was our fifth hotel stay. Overall, it was a good experience. I would recommend for any family, personal or corporate travel. It was quiet, and the room was overwhelmingly spacious. This was my family's favorite hotel room. It was comfortable, it had a kitchenette, and it was VERY well air conditioned. We brought food in and the room was already equipped with silverware, cups, etc. We were able to store left overs in the full size fridge. The breakfast was exceptional. My kids loved the Texas shaped waffles and my husband enjoyed the seasoned potatoes. The staff was exceptionally friendly. Checking in and out was fast. The only pitfalls were that the room was obviously worn and the only elevator had some kind of pet poop smeared on it. The room had broken handles on some closets, cracked tiles in the bathroom, and the pull out couch mattress had to be at least 15yrs old (it was stained and didn't have a mattress cover). Thankfully, our stay wasn't hindered by that. The elevator was an issue and my family ended up walking the stars.
Our room was off the first floor hallway that smelled like a combination of chlorine (pool was nearby) and dirty diapers. Frankly, it was disgusting. Also, the area all around the property was full of dog poop. The room itself was nice, clean and comfortable. After staying at an outstanding Staybridge Suites in Cheyenne, WY, this one was a disappointment.
We have stayed at many Staybridge locations and they are always nice. Except this one. Maybe it is the Texas location. It was dirty and everything smelled like cigarettes. The breakfast was disgusting, the coffee was undrinkable. The elevator was extremely slow and always was a wait. There was no bedding for the pull out couch, the one employee at the desk said "come down and get it if you need it" when I called. When I came down, he handed me a bunch of loose blankets and sheets. Super gross and unprofessional. Pick another spot in Amarillo!
Great property. Clean and spacious. Would stay again.
Everything was alright , but it was false advertisement, it said free breakfast didn’t mention about to go breakfast pack with one muffin and yogurt on bag. It would be nice if customers would know that before we book so we would find differ t option with full Breakfast. I was very disappointed.
Very clean and remodeled. Would definitely stay there again.
Parking and location were good for travel Proximity to eateries Cleanliness and staff were good
Everything about facility was fine except the indoor pool was not kept well. The water was cloudy and had significant mustard algae
Toilet did not work in room. Staff told me to fix myself because no maintenance staff was available and no other rooms were open.
Only problem is the walls are thin and you can hear other people’s conversations and their televisions at night.
Room was clean and as advertised. Close to restaurants and freeway. No social hour the day we were there. Breakfast was ok but hot items ran out quick and we're not replenished as quick. Staff was courteous and helpful. We didn't use it but small dog area outside if traveling with canines.
Room was great and very comfortable. Quiet night. Convenient to restaurants and close to interstate. Staff friendly and breakfast was pretty good.
Gorgeous rooms, everything looks brand new. Great price for a suite. Allowed mom and dad to sleep in a bit while the kids watched cartoons in the morning. If we would have been staying a bit longer, the kitchen would have accommodated cooking a full meal. However, getting into the room was more of a challenge. We were told that we were staying in a room that was already occupied! It was very late at night when we arrived and I'm sure that I woke up the other guest. The key didn't open the door, but we tried it several times before the other guest let us know that the room was occupied. Then, when we went down to let the desk person know what had happened, she hardly seemed surprised, saying she was 'pretty sure' there wasn't anyone else in the second room she gave us. A topper was that when we got into the second room, someone's leftover pizza had been left in the refrigerator.
Located within a mile (2 km) of The Galleries at Sunset Center, Staybridge Suites Amarillo - Western Crossing, an IHG Hotel is within 2 miles (3 km) of Amarillo Little Theatre. This 3-star hotel welcomes guests with 97 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and hair dryers. Other standard amenities include kitchens, refrigerators, and microwaves. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing, an IHG Hotel features an indoor pool, a children's pool, and a 24-hour gym. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Nice
Great customer service and nice room and breakfast! Thanks for a great stay.
My family did a road trip and this was our fifth hotel stay. Overall, it was a good experience. I would recommend for any family, personal or corporate travel. It was quiet, and the room was overwhelmingly spacious. This was my family's favorite hotel room. It was comfortable, it had a kitchenette, and it was VERY well air conditioned. We brought food in and the room was already equipped with silverware, cups, etc. We were able to store left overs in the full size fridge. The breakfast was exceptional. My kids loved the Texas shaped waffles and my husband enjoyed the seasoned potatoes. The staff was exceptionally friendly. Checking in and out was fast. The only pitfalls were that the room was obviously worn and the only elevator had some kind of pet poop smeared on it. The room had broken handles on some closets, cracked tiles in the bathroom, and the pull out couch mattress had to be at least 15yrs old (it was stained and didn't have a mattress cover). Thankfully, our stay wasn't hindered by that. The elevator was an issue and my family ended up walking the stars.
Our room was off the first floor hallway that smelled like a combination of chlorine (pool was nearby) and dirty diapers. Frankly, it was disgusting. Also, the area all around the property was full of dog poop. The room itself was nice, clean and comfortable. After staying at an outstanding Staybridge Suites in Cheyenne, WY, this one was a disappointment.
We have stayed at many Staybridge locations and they are always nice. Except this one. Maybe it is the Texas location. It was dirty and everything smelled like cigarettes. The breakfast was disgusting, the coffee was undrinkable. The elevator was extremely slow and always was a wait. There was no bedding for the pull out couch, the one employee at the desk said "come down and get it if you need it" when I called. When I came down, he handed me a bunch of loose blankets and sheets. Super gross and unprofessional. Pick another spot in Amarillo!
Hello, we are sorry your experience was not a good one at our property. If you find yourself in town again, please do stay with us and we assure you that your experience will be better. We look forward to seeing you again soon!
Great property. Clean and spacious. Would stay again.
Everything was alright , but it was false advertisement, it said free breakfast didn’t mention about to go breakfast pack with one muffin and yogurt on bag. It would be nice if customers would know that before we book so we would find differ t option with full Breakfast. I was very disappointed.
Very clean and remodeled. Would definitely stay there again.
Hello Janet, We are sorry your experience was not a good one at our property. If you find yourself in town again, please do stay with us and we assure you that your experience will be better. We look forward to seeing you again soon!