A great stay for the road trip. It was very friendly front desk workers!
We like the cleanliness, pet friendly, quiet environment. The 1st rm assigned to us was not cooling but we were moved to a cool room. Staff us always good.
There was really nice
The room was very pleasant. The staff was friendly, but we got down late in the morning (well, around 10:00) There was NO coffee left at all in the breakfast area
Quick check in, clean, friendly staff and close to outback. SLEEP INN is a favorite chain because it is small and for the times we stayed at this chain , it has always been wonderful
Despite getting a non-smoking room, my room reeked of cigarettes. The shower curtain and both chairs had big white stains on them. The beds and bedding were clean and reasonably comfortable. Other than the shower curtain, the bathroom was clean. Probably would stay elsewhere if I ever return to Amarillo.
Hotel did what it needed to do. Our room was made to be as nice as it could be, but the room was old and run down. Shower head was completely full of calcium deposits, so it looked very unclean. Carpet was old and dirty around the edges. Beds were extremely comfortable and the front desk receptionist was wonderfully helpful! One thing I thought absolutely ridiculous was attempting to charge me $5 for parking. With the little bit of parking and how far I had to park from the hotel, no way!! Make sure your a Choice member, because then it’s free.
The non-smoking room stunk of smoke!! A heavy perfume had been sprayed to mask the smoke smell. The front desk acknowledged that someone had been smoking in the room previously but since they were fully booked there weren’t any available rooms to switch.
Good attitude and very helpful Very clean and organized for COVID 19 concerns
Efficient staff, clean rooms and bathroom. Had a mini fridge and micro wave. Excellent value for the money.
Easy to get to. Quiet. Spacious room with comfortable beds. Only complaints were that no tea was offered at breakfast or in the room along with coffee, as at most hotels. Fruit at breakfast was only apples which looked old. Did not use pool or workout room, but both looked like nice areas.
The pool had a very strong clorine smell , made our eyes water and the smell was very strong.
Great staff and good location. Breakfast was very good and coffee was excellent. Parking was worrisome with "Park at Your Own Risk" signs around hotel. This leaves security as a worry and concern.
The staff was so nice, room was great, so nice to stay somewhere that things were comfortable.
Westgate Mall is a short stroll from Sleep Inn & Suites West Medical Center, and other popular attractions like Baptist St. Anthony's Health Care System are within a mile (2 km). This 63-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning.
Guests can expect WiFi and 40-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is not available.
Guests of Sleep Inn & Suites West Medical Center have access to an indoor pool, a gym, and WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center and laundry facilities.
A great stay for the road trip. It was very friendly front desk workers!
We like the cleanliness, pet friendly, quiet environment. The 1st rm assigned to us was not cooling but we were moved to a cool room. Staff us always good.
There was really nice
Dear Ravi, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Michael Licon Hotel Manager Sleep Inn and Suites West Medical Center 806-242-7777
The room was very pleasant. The staff was friendly, but we got down late in the morning (well, around 10:00) There was NO coffee left at all in the breakfast area
THank you for your feedback!
Quick check in, clean, friendly staff and close to outback. SLEEP INN is a favorite chain because it is small and for the times we stayed at this chain , it has always been wonderful
Thank you1
Despite getting a non-smoking room, my room reeked of cigarettes. The shower curtain and both chairs had big white stains on them. The beds and bedding were clean and reasonably comfortable. Other than the shower curtain, the bathroom was clean. Probably would stay elsewhere if I ever return to Amarillo.
Please see private repsonse sent earlier today.
Hotel did what it needed to do. Our room was made to be as nice as it could be, but the room was old and run down. Shower head was completely full of calcium deposits, so it looked very unclean. Carpet was old and dirty around the edges. Beds were extremely comfortable and the front desk receptionist was wonderfully helpful! One thing I thought absolutely ridiculous was attempting to charge me $5 for parking. With the little bit of parking and how far I had to park from the hotel, no way!! Make sure your a Choice member, because then it’s free.
Thank you for your feedback, ANNONYMOUS,. We will look into your observations and comments right away!
The non-smoking room stunk of smoke!! A heavy perfume had been sprayed to mask the smoke smell. The front desk acknowledged that someone had been smoking in the room previously but since they were fully booked there weren’t any available rooms to switch.
We do apologize for our inability to effectively rid that room of the smoke smell.
Thank you for the great review! We hope too see you again in the future.