SpringHill Suites Houston Baytown3.0 out of 5.0
Recent guest reviews
I stayed here for work. Clean hotel and good staff. Manager's happy hour was very nice. The pool was just so-so, the chlorine smell was a bit much. The breakfast was great. I wish I could find out what brand of yogurt and granola they served - I really enjoyed it. The waffles were great and the omelet ingredients made for a filling breakfast.
Nice hotel with all amenities. Pool + jacuzzi, and a 24/7 gym. Rooms are huge. Walk in shower. Great breakfast with lots of choices. Friendly staff, very helpful. A place to recommend. Negative point : curtains are not fully darkening, and pillows are too soft
Clean. Friendly. Walk in shower. Suites with separate living/desk area. Wifi. Toilet in separate room. Excellent mattress. Large suites. Hot breakfast with huge variety. Indoor pool. Right off the interstate. We will be back!
A group of us stayed there for a work event in the area. The staff was very supportive and helpful. Whatever we needed, they were there to help. The hotel is clean, the lounge is a nice bonus. We wouldn't stay anywhere else!
The quality of this hotel with a very reasonable room rate made our stay an excellent value. The interior decor was fresh and fun, and the room design was over the top. Very clean, quiet, and the beds super comfortable. The hotel staff was friendly and accommodating. My only issue with the room was the refrigerator; it had no freezer compartment to freeze our ice packs for our medications. Free breakfast had eggs, bacon, biscuits and gravy, hot and cold cereals, waffles, breads, many kinds of yogurt, and fresh fruit (pears, strawberries, pineapple, apples, and bananas). Wow. Without a doubt, we will stay here whenever we're in Baytown.
For each positive, I have a negative. The room was huge! So big that it seemed bare and almost hospital-like. For such a huge room, it had the smallest mini-fridge I've ever seen. It had 2 partial baths; 1 with a vanity and tub/shower and 1 with a vanity and toilet. The vanity in the shower portion had a wonderful no-fog lit mirror, but the mirrors in both bathrooms had black marks all on them. The shower had an adjustable shower head, but it had hair stuck in it. The tub had brownish markings in it that were rough. The location was nice, the room had outlets a-plenty. There were 1.5-2 inch gaps under the doors (room door and adjoining room door) that let light (and noises....) spill in. The lobby downstairs is very modern and posh looking, but, sadly, that does not extend to the rooms...
We finally had the opportunity to try Springhill Suites. It was terrific! We had a king suite, wasn't certain I would like the split bathroom, but it worked! The bed was super comfy, and the room and bathroom was clean! Thank you!
The hotel overall had a fantastic atmosphere of relaxation. The cleanliness of this hotel sets them apart from all other hotels, in addition, their design and style make the stay even more comfortable. Hats off on the customer service with their staff, everyone we encounter was not only friendly but had the initiative to go above and beyond. The guest service agent (Kevon?) that checked us in was amazing. We were totally impressed with his multitasking, he was alone at the desk and handled all incoming calls accordingly and showing us his full attention while checking us in. He set the mood of our stay. Kudos! If you encounter any issues, they immediately attend to any problems that may occur. They really did what it takes to assure we had a great stay. Thank you for making our family 4th of July vacay a perfect trip.
We absolutely love this Marriott location. The rooms are fresh and clean and the personnel are friendly and courteous. Would recommend more table eating area for the morning breakfast - other than that we will and have been repeat guests.
I highly recommend this place for the comfort factor... Combination of mattress and pillows male for a great night's rest...quiet rooms... Friendly staff... Coffee 24 hours and lollipops to greet you... You can't go wrong. This location has an indoor pool with a hot tub... And a small gym... Overall great stay!!
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 193 reviews