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Surestay by Best Western Baytown

Property class: 2.5

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Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
802 Park Street, Baytown, TX, 77520
  • Place, NASA Johnson Space Center
    ‪24 min drive‬
  • Place, Daikin Park
    ‪31 min drive‬
  • Place, George R. Brown Convention Center
    ‪31 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

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About the neighborhood

Baytown

Within a short walk of Baytown Health Center, Surestay by Best Western Baytown is within 2 miles (3 km) of Eddie V. Gray Wetlands Center. This 36-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Kemah Boardwalk - 21 min drive - 20.7 miles
  • NASA Johnson Space Center - 24 min drive - 22.1 miles
  • Daikin Park - 31 min drive - 30.9 miles
  • George R. Brown Convention Center - 31 min drive - 31.1 miles
  • Toyota Center - 32 min drive - 32.0 miles

Getting around

  • Houston, TX (EFD-Ellington Field) - 41 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pizza Hut - ‬11 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Los Toritos Tamales - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Surestay by Best Western Baytown

Guests of Surestay by Best Western Baytown enjoy access to free WiFi in public areas, a business center, and microwave in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and designer toiletries. Dining areas and desks are other standard amenities.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see near Surestay by Best Western Baytown?

This hotel is located in Baytown, close to Pirates Bay Water Park, San Jacinto Monument, and Eddie V. Gray Wetlands Center. San Jacinto Mall is also within a driving distance of 3.8 mi.

Does Surestay by Best Western Baytown have a casino at the property?

No, Surestay by Best Western Baytown doesn't have a casino.

Will I find an indoor pool at Surestay by Best Western Baytown?

No, there is no indoor pool at this hotel.

Does Surestay by Best Western Baytown have a restaurant that serves breakfast?

Surestay by Best Western Baytown offers free continental breakfast each morning though there is no restaurant.

Will Surestay by Best Western Baytown allow pets to stay free of charge?

No, pets aren't allowed at Surestay by Best Western Baytown though service animals are welcome.

How far is the airport from Surestay by Best Western Baytown?

The closest major airport to Surestay by Best Western Baytown is Houston, TX (EFD-Ellington Field), which is 26.2 mi away (41 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 25.9 mi away (42-minute drive).

Surestay by Best Western Baytown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
I would stay again...
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We enjoyed our stay for one night. Clean and convenient. I would definitely stay again.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room is pretty standard, no frills, but very clean and the kitchenette was nice. It'd be better if there was a even 1 pan or utensil in the room. Overall, it was a pleasant and very affordable stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
New with all amneties
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Blood splatter on walls
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It’s ok. They have a kitchenette but nothing to cook with. They want a $30 deposit to get cook wear. Other than that it was alright.
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Dirty Sheets

Sheets were dirty and still had scabby skin on them. Had to go to front desk and ask for clean sheets to change myself
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Not a good place

The bed was horrible. It was slanted on one side. AC was not that cool. There was loud people a couple a rooms down from us and they were slamming their door and hollering.
Stayed 1 night in May 2020
Verified review

4/10 Poor

Disliked: Cleanliness

Not worth it

A room that fits four only had towels for two. 2 conditiners but no shampoo. Bugs in the floor. Cleaner smell stunk up the room (permanent smell). Breakfast was abysmal: 2 yogurts, 1 banana, and 1 package of muffins in the entire breakfast area. ...and this form won't even let me upload photos!
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service

Reservacion cancelada

Terrible llegar a media noche con la confianza de que teníamos habitación reservada y cual va siendo mi sorpresa que la habían cancelado, la verdad jamas había tenido este tipo de problemas con hoteles, pero hoy nos toco llegar y no tener reservación y nadie aviso que se me había cancelado, iba solo con ni hija a una competencia y a media ji he buscar donde quedarme no fue nada nada agradable
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast section and items offered were subpar
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At around noon I received a confirmation call from Sure Stay asking when we would be arriving. We confirmed the time and they said “see you soon!” When our party, a man, a pregnant woman and a toddler arrived at the property they informed us that they had overbooked themselves and could not accommodate our reservation but would be happy to take our credit card for $130 and secure a motel down the street. I called the motel and rooms were $70 and the place was filthy. No thanks. We had to frantically search the area for a safe, clean hotel.
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racing trip to Houston Raceway Park.

Room was clean and comfortable. Good a/c, nice shower and good toilet. Noisy room, you could everyone walking above you and on the sidewalk. Not a good area of town for a family especially with small kids. Homeless all around the area.
Stayed 3 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay!

The hotel was very clean. Checkin was easy. Well lit parking lot. Good hotel to stay at.
Stayed 2 nights in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion era grande y tenia cocina con parilla electrica, mi roondas y refrigerador. No me gusto que decian tener desayuno pero el comedor estaba cerrado.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel or Motel?

The hotel is an adapted motel. Stay was okay.
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean nor didn't have toiletries. Two dead roaches found on the floor. :(
Stayed 2 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cunplieron con los requisitos medieron cuarto de fumar y lo abia reserbado de no fumar
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay!

Had a great time, and would stay in again.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Price and how clean this Hotel was was More than Exceptional. Will Book everytime im in town👍 the Hosts were very Nice!!
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop to rest on our long trip

Room was clean!
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Property conditions & facilities
Pm
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was sparkling clean
Stayed 1 night in Jun 2021